Customer Service Assoc $21-$22/HR

Seeking Retention / Customer Srv Associate $21-$22/hour

*Life, Medical, Dental, Vision, 401k options

Global Processing Systems, Inc is the global leader in payment processing solutions. A provider of credit card processing services to internet, retail, MO/TO and home-based business. We enable merchants to accept major credit cards such as Visa, Mastercard, Amex, Check Guarantee, Loyalty Cards, Gift Cards etc..
Our company is rapidly growing nationwide and expanding. We are actively looking for a qualified individual with a minimum of 1 year customer service experience.

POSITION
These duties include, but shall not be limited to:
M-F, 40 hour in-house work week (no remote)
Customer Service (customer / employee engagement)
Problem Solving (recognizing customer concerns)
Strategy Development
Phones
Usage of basic office equipment (fax, copy, scan, email etc. )
Answering incoming calls
Making outbound calls
Supporting in-house/outside sales agents
Miscellaneous tasks and/or duties

QUALIFICATIONS:
1+ years customer service experience
Strong vocabulary/communication skills (if bilingual please include on resume).
Minimum 40 accurate wpm
Knowledge of Excel
Knowledge of Word
Must be a team player
Ability to multitask in a fast paced environment

*EXPERIENCED APPLICANTS APPLY WITH RESUME

www.globalprocessingsystems.com