Customer Service Manager Jobs in Everett, WA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Century Communities Careers - Customer Relations Manager
- Bothell, WA (16 miles from Everett, WA)
- 1 day ago
- Bothell, WA (16 miles from Everett, WA)
- 1 day ago
Position at Century Communities What You'll Do: The Customer Relations Manager works closely with our home buyers on all customer service and warranty issues, ensuring a positive homebuying...
Job Type Full-time Description ABOUT US Coastal Community Bank is a little bit of banking and a little bit of tech-ing. The people at Coastal don't just help people with their banking; they help...
Customer Experience Manager Part Time Nights and Weekends
- Lynnwood, WA (13 miles from Everett, WA)
- 11 days ago
- Lynnwood, WA (13 miles from Everett, WA)
- 11 days ago
Store - SEA-LYNNWOOD, WADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Bothell, WA (16 miles from Everett, WA)
- 16 days ago
- Bothell, WA (16 miles from Everett, WA)
- 16 days ago
Position at Century Communities What Youll Do: The Customer Relations Manager works closely with our home buyers on all customer service and warranty issues, ensuring a positive homebuying...
- Redmond, WA (21 miles from Everett, WA)
- 18 days ago
- Redmond, WA (21 miles from Everett, WA)
- 18 days ago
Overview: We are seeking a professional, steady, and detail-oriented Client Services Coordinator to support a process-driven, client-focused financial services environment. The ideal candidate has...
Store - SEA-EVERETT, WA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Client Service Coordinator - Redmond
- Redmond, WA (21 miles from Everett, WA)
- 30+ days ago
- Redmond, WA (21 miles from Everett, WA)
- 30+ days ago
Job Listing ID: 4306727 Job Title: Client Service Coordinator - Redmond Application Deadline: Open Until FilledJob Location: Redmond Date Posted: 07/08/2025Hours Worked Per Week: 40 Shift: Day...
Senior Laboratory Client Services Coordinator
- Edmonds, WA (15 miles from Everett, WA)
- 30+ days ago
- Edmonds, WA (15 miles from Everett, WA)
- 30+ days ago
Senior Laboratory Client Services Coordinator Edmonds, WA Req ID: 374854 Job Category: Clinical Laboratory Schedule: Part time Work Location: Swedish Edmonds 21601 76th Shift: Evening About...
Senior Laboratory Client Services Coordinator
- Edmonds, WA (15 miles from Everett, WA)
- 30+ days ago
- Edmonds, WA (15 miles from Everett, WA)
- 30+ days ago
Represents the laboratory to the public, physicians, patients and offices while answering incoming phones, processing orders and looking up patient results. Follows established departmental...
- Woodinville, WA (15 miles from Everett, WA)
- 45+ days ago
- Woodinville, WA (15 miles from Everett, WA)
- 45+ days ago
Pay Range $17.00 - $24.40PURPOSE This position is responsible for the creative workflow process for cashiering, handling product returns, performing basic cash office functions, and providing...
PT Customer Experience Manager
- Kirkland, WA (21 miles from Everett, WA)
- 60+ days ago
- Kirkland, WA (21 miles from Everett, WA)
- 60+ days ago
Store - SEA-KIRKLAND, WA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Demographic Data for Everett, WA
Moving to Everett, WA? Find some basic demographic data about Everett, WA below.
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Salary for Customer Service Manager Jobs in Everett, WA
Highest Education Level
Customer Service Managers in Everett, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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