Customer Service Representative Jobs in Everett, WA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 82 Jobs

Customer Service Team Member - Full Time

  • Redmond, WA (21 miles from Everett, WA)
  • moments ago
  • Redmond, WA (21 miles from Everett, WA)
  • moments ago

Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....

Customer Service & E-Commerce Supervisor - Full Time

  • Lynnwood, WA (13 miles from Everett, WA)
  • moments ago
  • Lynnwood, WA (13 miles from Everett, WA)
  • moments ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Customer Service Advisor

  • Lynnwood, WA (13 miles from Everett, WA)
  • 8 hours ago
  • Lynnwood, WA (13 miles from Everett, WA)
  • 8 hours ago

Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...

Customer Relations Specialist

  • Mukilteo, WA (7 miles from Everett, WA)
  • 10 hours ago
  • Mukilteo, WA (7 miles from Everett, WA)
  • 10 hours ago

Primary shift: 1st shift 8:00 am 6:00 pm 33-40 hours/week Thursday-Monday Primary duties: Engages customers enthusiastically; supports all aspects of visitor experience to enhance Boeing brand and...

Costco - Customer Service Associates/Cashier $16-$35/hr

  • Snohomish, WA (9 miles from Everett, WA)
  • 20 hours ago
  • Snohomish, WA (9 miles from Everett, WA)
  • 20 hours ago

No experience requited, hiring immediately, appy now.Costco is looking for retail cashiers/customer service/team members to join our growing company. Full and part time postions available....

Customer Service Representative - Transportations - Redmond / Seattle

  • Redmond, WA (21 miles from Everett, WA)
  • 1 day ago
  • Redmond, WA (21 miles from Everett, WA)
  • 1 day ago

Job Description:The Customer Service Representative (CSR) will report to the Program Manager and Operations Manager and receive guidance or direction from the client's or HQ's Transportation Management...

Veterinary Client Services Representative

  • Everett, WA
  • 1 day ago
  • Everett, WA
  • 1 day ago

At Northwest Animal Car Hospital, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you...

Customer Service Associate - Temporary

  • Shoreline, WA (18 miles from Everett, WA)
  • 1 day ago
  • Shoreline, WA (18 miles from Everett, WA)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Account Representative

  • Marysville, WA (4 miles from Everett, WA)
  • 1 day ago
  • Marysville, WA (4 miles from Everett, WA)
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $18.06 per hour - $21.25 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

BYRAM HEALTHCARE Customer Service Representative

  • Bothell, WA (16 miles from Everett, WA)
  • 1 day ago
  • Bothell, WA (16 miles from Everett, WA)
  • 1 day ago

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated...

Customer Service Associate

  • Everett, WA
  • 2 days ago
  • Everett, WA
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Clinical Customer Service Representative

  • Everett, WA
  • 2 days ago
  • Everett, WA
  • 2 days ago

Job Details Job Location : Everett - Everett, WA Position Type : Full Time Salary Range : $22.00 - $23.00 Hourly Job Category : Health Care Description Performance Home Medical has been a leader...

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! This position has been segmented as hybrid meaning the work...

Customer Service Representative

  • Lynnwood, WA (13 miles from Everett, WA)
  • 3 days ago
  • Lynnwood, WA (13 miles from Everett, WA)
  • 3 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Snohomish, WA (9 miles from Everett, WA)
  • 3 days ago
  • Snohomish, WA (9 miles from Everett, WA)
  • 3 days ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Demographic Data for Everett, WA

Moving to Everett, WA? Find some basic demographic data about Everett, WA below.


Local
National
173,482
4,335
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Everett, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Everett, WA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Everett, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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