Customer Service Manager Jobs in Hauppauge, NY
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Administrator
- Randstad
- Mineola, NY (24 miles from Hauppauge, NY)
- 1 day ago
- Mineola, NY (24 miles from Hauppauge, NY)
- 1 day ago
Are you tech-savvy, highly detail-oriented, and thrive in a fast-paced, collaborative environment? We are looking for an adaptable Office Representative to join our close-knit team of seven. This...
In Person- BJ's Wholesale Club
- Deer Park, NY (8 miles from Hauppauge, NY)
- 2 days ago
- Deer Park, NY (8 miles from Hauppauge, NY)
- 2 days ago
A World-Class Team BJs Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work...
In PersonCustomer Service Supervisor - Full Time
- Whole Foods
- Westport, CT (24 miles from Hauppauge, NY)
- 7 days ago
- Westport, CT (24 miles from Hauppauge, NY)
- 7 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
In Person Full TimeCustomer Service Lead - Part-Time
- Burlington
- Commack, NY (6 miles from Hauppauge, NY)
- 11 days ago
- Commack, NY (6 miles from Hauppauge, NY)
- 11 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
In Person Part TimeCustomer Service Coordinator $18 hourly
- Raymour & Flanigan
- Central Islip, NY (2 miles from Hauppauge, NY)
- 15 days ago
- Central Islip, NY (2 miles from Hauppauge, NY)
- 15 days ago
center experience and prior dispatcher experience is preferable....
In PersonA well-established, privately held production and print services organization is seeking a Client Services & Production Operations Manager to join its leadership team. This company is known for...
In PersonManager Member Services Support
- Teachers Federal Credit Union
- Hauppauge, NY
- 16 days ago
- Hauppauge, NY
- 16 days ago
Manager Member Services Support Show Map Location 102 MOTOR PARKWAY, Hauppauge, NY, 11788, United States Job Category Operations Employee Type Regular Full Time Required Degree 4 Year Degree...
In PersonCustomer Service Manager Asst.
- AAMCO Total Car Care
- Amityville, NY (14 miles from Hauppauge, NY)
- 20 days ago
- Amityville, NY (14 miles from Hauppauge, NY)
- 20 days ago
Customer Service Manager Asst....
In Person- Teachers Federal Credit Union
- Hauppauge, NY
- 26 days ago
- Hauppauge, NY
- 26 days ago
Join Our Team For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes...
In PersonWe are seeking a Client Services Manager to lead our clients field support technical team in Ronkonkoma (Long Island). This is a FTE position with our customer, and is 100% onsite. You will be the...
In Person- Hobby Lobby
- Bay Shore, NY (7 miles from Hauppauge, NY)
- 30+ days ago
- Bay Shore, NY (7 miles from Hauppauge, NY)
- 30+ days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
In PersonPart Time Retail Closing Customer Experience Manager
- Michaels Stores, Inc.
- Woodbury, NY (15 miles from Hauppauge, NY)
- 45+ days ago
- Woodbury, NY (15 miles from Hauppauge, NY)
- 45+ days ago
Store - WOODBURY, NY Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
In Person Part Time- VCA Animal Hospitals
- Copiague, NY (14 miles from Hauppauge, NY)
- 60+ days ago
- Copiague, NY (14 miles from Hauppauge, NY)
- 60+ days ago
ESSENTIAL FUNCTIONS: Responsible for the day-to-day client service areas of the front office and internally with departmental relations. This includes interviewing, training, coaching, developing,...
In PersonCustomer Service Manager (Bench)
- Uncle Giuseppe's Marketplace
- Melville, NY (12 miles from Hauppauge, NY)
- 90+ days ago
- Melville, NY (12 miles from Hauppauge, NY)
- 90+ days ago
As we build on this momentum, we are seeking a dynamic and experienced Customer Service Manager to join our team immediately....
In Person- Michaels Stores
- Westbury, NY (21 miles from Hauppauge, NY)
- 90+ days ago
- Westbury, NY (21 miles from Hauppauge, NY)
- 90+ days ago
Store - LI-ROOSEVELT FIELD, NYDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
In PersonDemographic Data for Hauppauge, NY
Moving to Hauppauge, NY? Find some basic demographic data about Hauppauge, NY below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Hauppauge, NY
Highest Education Level
Customer Service Managers in Hauppauge, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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