Call Center Representative Jobs in Hauppauge, NY
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative -FlexStaff (TEMP)
- Northwell Health
- Garden City, NY (24 miles from Hauppauge, NY)
- 1 hour ago
- Garden City, NY (24 miles from Hauppauge, NY)
- 1 hour ago
*Must have prior experience with EPIC Location: Garden City Pay Rate: $20-22/hour Schedule: Must be available to work any 8 hour shifts for a 40 hour work week between 8am & 8pm (For example...
In Person TemporaryCustomer Service Call Center Representative-2347115
- Waste Management
- West Babylon, NY (11 miles from Hauppauge, NY)
- 20 hours ago
- West Babylon, NY (11 miles from Hauppauge, NY)
- 20 hours ago
Demonstrates ownership of the customer issue by providing one call resolution: o Makes every reasonable attempt to resolve the customers issue and exhausts all other solutions before escalating the...
In Person- Teachers Federal Credit Union
- Hauppauge, NY
- 1 day ago
- Hauppauge, NY
- 1 day ago
Summary: The Call Center Representative serves as the first point of contact for incoming calls, establishing new membership accounts, deposit accounts, and lending products while maintaining daily...
In Person- Parker Jewish Institute for Health Care and Rehabilitation
- Garden City, NY (24 miles from Hauppauge, NY)
- 5 days ago
- Garden City, NY (24 miles from Hauppauge, NY)
- 5 days ago
Call Center Technician-EMT Now hiring for a full time role! The Parker Jewish Institute, located in New Hyde Park, NY is seeking EMTs to join our new program, the Alternated 911 program, to serve...
In PersonHealthcare Call Center Representative (temporary) - Epic experience
- Northwell Health
- Garden City, NY (24 miles from Hauppauge, NY)
- 6 days ago
- Garden City, NY (24 miles from Hauppauge, NY)
- 6 days ago
FlexStaff is seeking temporary Call Center Representatives for our client, a leading physical therapy provider with an extensive network of locations in the NYC Metropolitan area....
In Person TemporaryCustomer Service Call Center Representative
- Waste Management
- West Babylon, NY (11 miles from Hauppauge, NY)
- 16 days ago
- West Babylon, NY (11 miles from Hauppauge, NY)
- 16 days ago
Demonstrates ownership of the customer issue by providing one call resolution: o Makes every reasonable attempt to resolve the customer's issue and exhausts all other solutions before escalating the...
In Person- Streamline Brands LLC
- Commack, NY (6 miles from Hauppauge, NY)
- 30+ days ago
- Commack, NY (6 miles from Hauppauge, NY)
- 30+ days ago
Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our swim school,...
In Person- Streamline Brands LLC
- Melville, NY (12 miles from Hauppauge, NY)
- 45+ days ago
- Melville, NY (12 miles from Hauppauge, NY)
- 45+ days ago
Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our swim school,...
In PersonCustomer Service Call Center Operator (Per Diem)
- Hartford HealthCare
- Bridgeport, CT (24 miles from Hauppauge, NY)
- 90+ days ago
- Bridgeport, CT (24 miles from Hauppauge, NY)
- 90+ days ago
Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite...
In PersonClient Support Specialist - Greater Tri- State Area (REMOTE)
- Fidelity Investments
- Garden City, NY (24 miles from Hauppauge, NY)
- 90+ days ago
- Garden City, NY (24 miles from Hauppauge, NY)
- 90+ days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
In PersonCall Center representative (Bilingual - Spanish)
- Molly Maid
- Commack, NY (6 miles from Hauppauge, NY)
- 90+ days ago
- Commack, NY (6 miles from Hauppauge, NY)
- 90+ days ago
As a Call Center Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism....
In PersonDemographic Data for Hauppauge, NY
Moving to Hauppauge, NY? Find some basic demographic data about Hauppauge, NY below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Hauppauge, NY
Highest Education Level
Call Center Representatives in Hauppauge, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »