Customer Service Manager Jobs in Boston, MA

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1-15 of 210 Jobs

Director, Client Service - Account Management Director, Scientific Communications Agency

  • Iqvia
  • Lowell, MA (23 miles from Boston, MA)
  • 1 day ago
Director, Client Services - Account Management Director, Scientific Communications (Agency Exp.) IQVIA Lowell, MA Full-Time Apply on company site Job Details favorite_border IQVIA is the leading...

Client Success Manager, Life Sciences Da

  • Change Healthcare
  • Boston, MA
  • 1 day ago
skip to main content Select Language Login / Register Client Success Manager, Life Sciences Da Change Healthcare Job Order #: 17415993 Boston, MA 02133 Full Time 40 hours per week POSTED 8/4/2022...

Customer Service Manager

  • Michaels Stores
  • Everett, MA (3 miles from Boston, MA)
  • 1 day ago
Deliver friendly customer service....

Non-Qualified Client Service Manager

  • Ascensus
  • Boston, MA
  • 1 day ago
Who we are: Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers...

Supervisor, Customer Support Operations

  • KARL STORZ Endoscopy America
  • Framingham, MA (19 miles from Boston, MA)
  • 7 hours ago
Customer Service management skills (especially with similar structure company with sales force). SAP experience desired Detail orientated. Strong working knowledge of computer systems....

Supervisor, Customer Support Operations

  • KARL STORZ Endoscopy America
  • Concord, MA (16 miles from Boston, MA)
  • 7 hours ago
Customer Service management skills (especially with similar structure company with sales force). SAP experience desired Detail orientated. Strong working knowledge of computer systems....

Director, Client Service Account Management, Brand Communications Agency

  • Iqvia
  • Cambridge, MA (3 miles from Boston, MA)
  • 1 day ago
Director, Client Services Account Management, Brand Communications (Agency Exp.) IQVIA Cambridge, MA Full-Time Apply on company site Job Details favorite_border IQVIA is the leading human data...

Director, Client Service - Account Management Director, Scientific Communications Agency

  • Iqvia
  • Cambridge, MA (3 miles from Boston, MA)
  • 1 day ago
Director, Client Services - Account Management Director, Scientific Communications (Agency Exp.) IQVIA Cambridge, MA Full-Time Apply on company site Job Details favorite_border IQVIA is the...

Director, Client Service Account Management, Brand Communications Agency

  • Iqvia
  • Boston, MA
  • 1 day ago
Director, Client Services Account Management, Brand Communications (Agency Exp.) IQVIA Boston, MA Full-Time Apply on company site Job Details favorite_border IQVIA is the leading human data...

Landscape Account Manager Landscape Tree

  • Lynch Landscape Tree Leahy Landscaping
  • Sudbury, MA (18 miles from Boston, MA)
  • 1 day ago
Landscape Account Manager (Lynch Landscape Tree) Lynch Landscape Tree Leahy Landscaping Sudbury, MA Full-Time Apply on company site Job Details favorite_border Landscape Account Manager Lynch...

Director, Client Service Account Management, Brand Communications Agency

  • Iqvia
  • Lowell, MA (23 miles from Boston, MA)
  • 1 day ago
Director, Client Services Account Management, Brand Communications (Agency Exp.) IQVIA Lowell, MA Full-Time Apply on company site Job Details favorite_border IQVIA is the leading human data...

National Account Manager

  • Beacon Engineering Resources
  • Topsfield, MA (20 miles from Boston, MA)
  • 1 day ago
National Accounts Manager Beacon Engineering Resources Topsfield, MA Full-Time Apply on company site Job Details favorite_border Beacon Engineering Resources is a national provider of engineering...

Client Service Coordinator in Cambridge, MA

  • Banfield, The Pet Hospital
  • Cambridge, MA (3 miles from Boston, MA)
  • 22 hours ago
of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly...

Senior Client Service Manager

  • Emoney Advisor Incorporated
  • Boston, MA
  • 6 hours ago
Job Summary The Senior Client Service Manager (CSM) supports the Client Service Management teams efforts to build and maintain relationships with key clients and client personnel. The CSM provides...

Client Service Coordinator

  • Boston, MA
  • 2 days ago
Client Services Coordinator Atrium Staffing Boston, MA Full-Time Apply on company site Job Details Company Overview favorite_border Our client is a real estate investment firm that does...

Demographic Data for Boston, MA

Moving to Boston, MA? Find some basic demographic data about Boston, MA below.

215,443
13,128
Large

Customer Service Manager Online Courses and Training Opportunities

edX
Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...
Coursera
Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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Salary for Customer Service Manager Jobs in Boston, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Customer Service Manager positions

  • M.S. Walker, Inc
    Jobs             Company Profile
  • Beth Israel Deaconess Medical Center
    Jobs
  • Education First
    Jobs
  • Enterprise
    Jobs
  • Northeastern University
    Jobs
  • Ascensus
    Jobs
  • Dominion Enterprises
    Jobs
  • Boston Public Schools
    Jobs
  • Brown Brothers Harriman
    Jobs
  • DISH Network Corporation
    Jobs

Highest Education Level

Customer Service Managers in Boston, MA offer the following education background
  • Bachelor's Degree (36.3%)
  • High School or GED (22.9%)
  • Associate's Degree (13.9%)
  • Master's Degree (11.5%)
  • Vocational Degree or Certification (11.3%)
  • Some College (2.7%)
  • Doctorate Degree (0.8%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Boston, MA
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

= trending

Other Titles

Here are some other career titles that require similar skills

Customer Service Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.