Customer Service Analyst Jobs in Boston, MA

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1-8 of 8 Jobs

Customer Support Analyst

  • Intelerad
  • Cambridge, MA (3 miles from Boston, MA)
  • 4 days ago
Company Description Improving healthcare through innovative technology is at the core of Intelerad's work. Our scalable medical imaging platform connects clinicians to a powerful imaging ecosystem...
Remote Work

Customer Support Analyst With Sense

  • Sense
  • Cambridge, MA (3 miles from Boston, MA)
  • 5 days ago
problems Maintenance and monitor daily ticketing systems Requirements Eager to work in a young, fast-paced and exciting startup environment Experience in customer service is essential Sufficient in Zendesk...

Senior Client Service/Customer Support Analyst

  • S U0026P Global
  • Andover, MA (20 miles from Boston, MA)
  • 6 days ago
Sr. Client Services/Customer Support Analyst S&P Global Andover, MA Full-Time Apply on company site Job Details favorite_border CTI Tax Solutions of IHS Markit provides outsourcing (along with...

Customer Service Analyst 2-Support

  • Oracle
  • Boston, MA
  • 7 days ago
If you are a Colorado resident, Please Contact us or Email us at [ Email address blocked ] - Click here to apply to Customer Service Analyst 2-Support to receive compensation and benefits information...

Customer Support Analyst

  • Sense
  • Cambridge, MA (3 miles from Boston, MA)
  • 10 days ago
problems Maintenance and monitor daily ticketing systems Requirements Eager to work in a young, fast-paced and exciting startup environment Experience in customer service is essential Sufficient in Zendesk...

Call Center Analyst

  • Vantage Deluxe World Travel
  • Boston, MA
  • 17 days ago
interactive transactions Provide enterprise system reservation, service, marketing and finance expertise with process knowledge to identify trends and solve issues Utilize real time monitoring of inbound...

Senior Call Center Analyst

  • Dana Farber Cancer Institute
  • Boston, MA
  • 30+ days ago
Senior Call Center Analyst Dana-Farber Cancer Institute Job Order #: 17170747 Boston, MA 02215 Full Time 40 hours per week POSTED 7/1/2022 EXPIRES 9/29/2022 MORE INFORMATION SAVE JOB DESCRIPTION...

Sr. Client Services/Customer Support Analyst

  • IHS Markit
  • Andover, MA (20 miles from Boston, MA)
  • 90+ days ago
CTI Tax Solutions of IHS Markit provides outsourcing (along with consulting and technology products/services) to major financial institutions and multi-national corporations around the world as...

Demographic Data for Boston, MA

Moving to Boston, MA? Find some basic demographic data about Boston, MA below.


215,443
13,128
Large

Customer Service Analyst Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
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Salary for Customer Service Analyst Jobs in Boston, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Customer Service Analyst positions


Highest Education Level

Customer Service Analysts in Boston, MA offer the following education background
  • Bachelor's Degree (35.2%)
  • High School or GED (23.0%)
  • Associate's Degree (14.7%)
  • Vocational Degree or Certification (11.6%)
  • Master's Degree (10.5%)
  • Some College (3.7%)
  • Doctorate Degree (0.7%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Boston, MA
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Customer Service Analyst Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.