Customer Service Manager Jobs in Woodridge, IL
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Financial Service Administrator and Analyst ( Hybrid )
- Des Plaines, IL (19 miles from Woodridge, IL)
- 5 days ago
- Des Plaines, IL (19 miles from Woodridge, IL)
- 5 days ago
Communicate with clients and financial institutions for transactions Ensure compliance regulations are met Customer Service Management Company Information: Founded in 1997, we are a values oriented,...
- Mokena, IL (16 miles from Woodridge, IL)
- 45+ days ago
- Mokena, IL (16 miles from Woodridge, IL)
- 45+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
- Rolling Meadows, IL (23 miles from Woodridge, IL)
- 45+ days ago
- Rolling Meadows, IL (23 miles from Woodridge, IL)
- 45+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
- Rolling Meadows, IL (23 miles from Woodridge, IL)
- 45+ days ago
- Rolling Meadows, IL (23 miles from Woodridge, IL)
- 45+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Personal Lines Client Service Manager
- Hinsdale, IL (7 miles from Woodridge, IL)
- 60+ days ago
- Hinsdale, IL (7 miles from Woodridge, IL)
- 60+ days ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Senior Client Services Manager, Risk
- Rolling Meadows, IL (23 miles from Woodridge, IL)
- 2 hours ago
- Rolling Meadows, IL (23 miles from Woodridge, IL)
- 2 hours ago
Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a...
- Hanover Park, IL (17 miles from Woodridge, IL)
- 4 hours ago
- Hanover Park, IL (17 miles from Woodridge, IL)
- 4 hours ago
General Information Job ID ATR52934 Posting Job Title Sr. Coord, Customer Service Locations IL Hanover Park Employment Type Full Time Date Posted 03-Jul-2025 Relocation Support No Description &...
Customer Service Coordinator, Corporate
- Chicago, IL (22 miles from Woodridge, IL)
- 6 hours ago
- Chicago, IL (22 miles from Woodridge, IL)
- 6 hours ago
olters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
Byram Healthcare Supervisor, Customer Service
- Downers Grove, IL (5 miles from Woodridge, IL)
- 6 hours ago
- Downers Grove, IL (5 miles from Woodridge, IL)
- 6 hours ago
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated...
Bilingual Customer Service Supervisor
- Batavia, IL (16 miles from Woodridge, IL)
- 8 hours ago
- Batavia, IL (16 miles from Woodridge, IL)
- 8 hours ago
Lead the Customer Solutions teams by giving guidance and support through positive communications and ensuring daily required workloads are completed. Maintain a call center with excellent customer...
- Chicago, IL (22 miles from Woodridge, IL)
- 12 hours ago
- Chicago, IL (22 miles from Woodridge, IL)
- 12 hours ago
Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Service Lifecycle Management Platform offers domain-fit solutions for: Supply Chain...
Remote WorkClient Service Manager Trainee - Achieve Personal Lines - September 2025
- Rolling Meadows, IL (23 miles from Woodridge, IL)
- 1 day ago
- Rolling Meadows, IL (23 miles from Woodridge, IL)
- 1 day ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Supervisor Customer Service (Call Center)
- Oakbrook Terrace, IL (10 miles from Woodridge, IL)
- 1 day ago
- Oakbrook Terrace, IL (10 miles from Woodridge, IL)
- 1 day ago
Who We Are We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work...
- Chicago, IL (22 miles from Woodridge, IL)
- 2 days ago
- Chicago, IL (22 miles from Woodridge, IL)
- 2 days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
ORD Shift Manager, Customer Services
- Chicago, IL (22 miles from Woodridge, IL)
- 2 days ago
- Chicago, IL (22 miles from Woodridge, IL)
- 2 days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Demographic Data for Woodridge, IL
Moving to Woodridge, IL? Find some basic demographic data about Woodridge, IL below.
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Salary for Customer Service Manager Jobs in Woodridge, IL
Highest Education Level
Customer Service Managers in Woodridge, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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