Customer Service Representative Jobs in Woodridge, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 420 Jobs

Customer Support Specialist

  • Westchester, IL (11 miles from Woodridge, IL)
  • 1 hour ago
  • Westchester, IL (11 miles from Woodridge, IL)
  • 1 hour ago

About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write...

Sales Associate

  • Downers Grove, IL (5 miles from Woodridge, IL)
  • 7 hours ago
  • Downers Grove, IL (5 miles from Woodridge, IL)
  • 7 hours ago

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...

Customer Service Associate

  • Orland Park, IL (13 miles from Woodridge, IL)
  • 7 hours ago
  • Orland Park, IL (13 miles from Woodridge, IL)
  • 7 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Account Representative

  • West Chicago, IL (14 miles from Woodridge, IL)
  • 8 hours ago
  • West Chicago, IL (14 miles from Woodridge, IL)
  • 8 hours ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Retail Customer Service Cashier

  • Channahon, IL (22 miles from Woodridge, IL)
  • 8 hours ago
  • Channahon, IL (22 miles from Woodridge, IL)
  • 8 hours ago

Req ID: 459046 Address: 23801 W. Bluff Rd Channahon, IL, 60410 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...

Customer Service Representative

  • Chicago, IL (22 miles from Woodridge, IL)
  • 10 hours ago
  • Chicago, IL (22 miles from Woodridge, IL)
  • 10 hours ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service Representative

  • Schaumburg, IL (20 miles from Woodridge, IL)
  • 10 hours ago
  • Schaumburg, IL (20 miles from Woodridge, IL)
  • 10 hours ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service Representative

  • Naperville, IL (5 miles from Woodridge, IL)
  • 10 hours ago
  • Naperville, IL (5 miles from Woodridge, IL)
  • 10 hours ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Customer Service Representative

  • Joliet, IL (16 miles from Woodridge, IL)
  • 10 hours ago
  • Joliet, IL (16 miles from Woodridge, IL)
  • 10 hours ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Lead Airport Agent - Customer Service

  • Chicago, IL (22 miles from Woodridge, IL)
  • 11 hours ago
  • Chicago, IL (22 miles from Woodridge, IL)
  • 11 hours ago

Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...

Client Service Specialist

  • Joliet, IL (16 miles from Woodridge, IL)
  • 11 hours ago
  • Joliet, IL (16 miles from Woodridge, IL)
  • 11 hours ago

Overview Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...

Customer Support Specialist, Executive Community Relations (Swing Shift)

  • Chicago, IL (22 miles from Woodridge, IL)
  • 13 hours ago
  • Chicago, IL (22 miles from Woodridge, IL)
  • 13 hours ago

About the Role** The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers, and Uber's Centers of Excellence...

Customer Advocate II

  • Carol Stream, IL (13 miles from Woodridge, IL)
  • 13 hours ago
  • Carol Stream, IL (13 miles from Woodridge, IL)
  • 13 hours ago

Customer Advocate II Requisition ID: 10419 Location: Carol Stream, IL, US, 60188 Department: Customer Service Travel: No Travel Required **If you are a GPI employee, please click the Employee...

GC Retail Lead Customer Service Associate Store

  • Chicago, IL (22 miles from Woodridge, IL)
  • 15 hours ago
  • Chicago, IL (22 miles from Woodridge, IL)
  • 15 hours ago

GC Retail Lead Customer Service Associate Store 334 Job ID: 27149 Job Type: Full-time Location: Chicago, IL Date Posted: Jun 30, 2025 Job Description Pay Rate: $19.00/hr - $23.75/hr depending on...

Eyewear Customer Service/Sales Advisor

  • Des Plaines, IL (23 miles from Woodridge, IL)
  • 19 hours ago
  • Des Plaines, IL (23 miles from Woodridge, IL)
  • 19 hours ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Demographic Data for Woodridge, IL

Moving to Woodridge, IL? Find some basic demographic data about Woodridge, IL below.


Local
National
33,276
899
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Woodridge, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Woodridge, IL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Woodridge, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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