Call Center Representative Jobs in Woodridge, IL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Rolling Meadows, IL (23 miles from Woodridge, IL)
- 10 hours ago
- Rolling Meadows, IL (23 miles from Woodridge, IL)
- 10 hours ago
Communicate well both in writing and verbally Great interpersonal skills Retain knowledge easily Creative in problem solving Goal oriented Organized Required Skills: 1 Year of Call Center Experience...
Remote WorkRemote Benefits Call Center Rep (Temp)
- Rolling Meadows, IL (23 miles from Woodridge, IL)
- 1 day ago
- Rolling Meadows, IL (23 miles from Woodridge, IL)
- 1 day ago
Introduction Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses,...
Remote WorkBilingual Call Center Rep - Polish
- Chicago, IL (22 miles from Woodridge, IL)
- 1 day ago
- Chicago, IL (22 miles from Woodridge, IL)
- 1 day ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Inside Sales Representative (Call Center)
- Oak Brook, IL (7 miles from Woodridge, IL)
- 1 day ago
- Oak Brook, IL (7 miles from Woodridge, IL)
- 1 day ago
Inside Sales Representative (Call Center) Location: Oak Brook, IL - Corporate General Description Chiro One Wellness Centers is a high-growth, healthcare organization with 150+ clinics, primarily...
- Schaumburg, IL (20 miles from Woodridge, IL)
- 2 days ago
- Schaumburg, IL (20 miles from Woodridge, IL)
- 2 days ago
Be the first point of contact for clients calling about their banking needs. Use your communication skills and digital knowledge to resolve issues, offer financial advice, and promote products and...
Remote WorkInbound Call Center Representative
- Chicago, IL (22 miles from Woodridge, IL)
- 3 days ago
- Chicago, IL (22 miles from Woodridge, IL)
- 3 days ago
Inbound Call Center Representative Job Description Patient Services Inbound Representative (Chicago, IL) Bring your passion for making a meaningful difference in people's lives to the forefront in this...
Call Center Representative (Temporary)
- Chicago, IL (22 miles from Woodridge, IL)
- 3 days ago
- Chicago, IL (22 miles from Woodridge, IL)
- 3 days ago
Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes....
Remote Work- Bolingbrook, IL (3 miles from Woodridge, IL)
- 3 days ago
- Bolingbrook, IL (3 miles from Woodridge, IL)
- 3 days ago
Pay Range: $15.00 - $20.50 POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and...
Digital Banking Call Center Representative
- Worth, IL (13 miles from Woodridge, IL)
- 5 days ago
- Worth, IL (13 miles from Woodridge, IL)
- 5 days ago
Top Skills Digital Banking Call Center Operations Customer Service & Troubleshooting Microsoft Office Suite Work Environment This is a remote role....
Remote WorkStudent Finance Representative-(Call Center/Customer Service)
- Lisle, IL (4 miles from Woodridge, IL)
- 6 days ago
- Lisle, IL (4 miles from Woodridge, IL)
- 6 days ago
Company Description About Adtalem Global Education Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry....
Call Center Customer Service Representative
- Chicago, IL (22 miles from Woodridge, IL)
- 7 days ago
- Chicago, IL (22 miles from Woodridge, IL)
- 7 days ago
Call Center experience in a healthcare related organization is preferred....
Call Center Customer Service Representative-Bilingual
- Chicago, IL (22 miles from Woodridge, IL)
- 7 days ago
- Chicago, IL (22 miles from Woodridge, IL)
- 7 days ago
Call Center experience in a healthcare related organization is preferred....
Customer Service Representative
- Burr Ridge, IL (5 miles from Woodridge, IL)
- 8 days ago
- Burr Ridge, IL (5 miles from Woodridge, IL)
- 8 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144...
Call Center Representative - Healthcare Services
- Chicago, IL (22 miles from Woodridge, IL)
- 8 days ago
- Chicago, IL (22 miles from Woodridge, IL)
- 8 days ago
Position Summary We're looking for highly motivated and empathetic Call Center Representatives to join our growing team....
- Worth, IL (13 miles from Woodridge, IL)
- 10 days ago
- Worth, IL (13 miles from Woodridge, IL)
- 10 days ago
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your...
Remote WorkDemographic Data for Woodridge, IL
Moving to Woodridge, IL? Find some basic demographic data about Woodridge, IL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Woodridge, IL
Highest Education Level
Call Center Representatives in Woodridge, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Energetic
- Technical Support
- Collections
- Microsoft Windows
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Troubleshooting
- Conflict Resolution
- Punctual
- Driving
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Multitasking
- English
- Spanish
- Policy Development
- Microsoft PowerPoint
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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