Customer Service Manager Jobs in Meridian, ID
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Success Manager, Digital Solutions
- Boise, ID (10 miles from Meridian, ID)
- 2 days ago
- Boise, ID (10 miles from Meridian, ID)
- 2 days ago
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want...
CPD Customer Service Coordinator
- Nampa, ID (10 miles from Meridian, ID)
- 3 days ago
- Nampa, ID (10 miles from Meridian, ID)
- 3 days ago
CPD Customer Service Coordinator Northwest Nazarene University Inc - 3.9 Nampa, ID Job Details Part-time Estimated: $30.7K - $36.4K a year 19 hours ago Benefits Disability insurance Dental...
PT Customer Experience Manager
- Nampa, ID (10 miles from Meridian, ID)
- 4 days ago
- Nampa, ID (10 miles from Meridian, ID)
- 4 days ago
Store - NAMPA, IDDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery...
Oracle Health Federal Customer Service Administrator
- Boise, ID (10 miles from Meridian, ID)
- 10 days ago
- Boise, ID (10 miles from Meridian, ID)
- 10 days ago
at Oracle in Boise, Idaho, United States Job Description Job Description Were on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire...
Customer Experience Manager - Victoria's Secret - The Village at Meridian - Meridian, ID
- Meridian, ID
- 14 days ago
- Meridian, ID
- 14 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
- Boise, ID (10 miles from Meridian, ID)
- 16 days ago
- Boise, ID (10 miles from Meridian, ID)
- 16 days ago
POSITION PURPOSE : The Customer Care Coordinator will work within Agri Beef’s Ecommerce Department. This division specializes in marketing premium beef and pork products direct to consumers via...
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...
- Boise, ID (10 miles from Meridian, ID)
- 30+ days ago
- Boise, ID (10 miles from Meridian, ID)
- 30+ days ago
The MRO Customer Service Manager is focused on managing customers and their accounts from pre-arrival to post-delivery....
- Boise, ID (10 miles from Meridian, ID)
- 45+ days ago
- Boise, ID (10 miles from Meridian, ID)
- 45+ days ago
Client Success Manager at Datavant in Boise, Idaho, United States Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every...
- Kuna, ID (12 miles from Meridian, ID)
- 60+ days ago
- Kuna, ID (12 miles from Meridian, ID)
- 60+ days ago
What you'll do As a Wendys Customer Service Manager, your primary responsibility is to create a service culture designed to Delight Every Customer....
Demographic Data for Meridian, ID
Moving to Meridian, ID? Find some basic demographic data about Meridian, ID below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Meridian, ID
Highest Education Level
Customer Service Managers in Meridian, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »