Customer Service Manager Jobs in Meridian, ID
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Boise, ID (10 miles from Meridian, ID)
- 2 days ago
- Boise, ID (10 miles from Meridian, ID)
- 2 days ago
Now Hiring: Customer Service Professional I (Remote - Must reside in Boise, ID) We're looking for skilled customer service professionals to support members and providers with benefits, claims, and...
Remote Work- Boise, ID (10 miles from Meridian, ID)
- 2 days ago
- Boise, ID (10 miles from Meridian, ID)
- 2 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Our Company All Ways Caring HomeCare Overview Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall...
PT Customer Service Manager- Nights & Weekends
- Boise, ID (10 miles from Meridian, ID)
- 7 days ago
- Boise, ID (10 miles from Meridian, ID)
- 7 days ago
Store - BOISE, ID Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery...
Candidates must have a high school diploma or equivalent 1 year customer service call center experience or 1 year customer service experience such as insurance, banking, hospital medical office or other...
Remote WorkSr Customer Experience Manager
- Boise, ID (10 miles from Meridian, ID)
- 8 days ago
- Boise, ID (10 miles from Meridian, ID)
- 8 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
- Boise, ID (10 miles from Meridian, ID)
- 11 days ago
- Boise, ID (10 miles from Meridian, ID)
- 11 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Manager, Member Services (Medicare) at Molina Healthcare in Meridian, Idaho, United States Job Description JOB DESCRIPTION Job Summary Provides customer support and stellar service to meet the...
Customer Support Manager - 5527346004_10-6854
- Boise, ID (10 miles from Meridian, ID)
- 11 days ago
- Boise, ID (10 miles from Meridian, ID)
- 11 days ago
This job was posted by : For more information, please see: Cribl does differently. What does that mean? It means we are a serious company that doesn\'t take itself too seriously; and we\'re...
Passionate Customer Service Professional Needed. Must Love Pets. Banfield Pet Hospital (Meridian) Job Description Client Service Coordinator needed for Banfield Pet Hospital in Meridian! SUMMARY...
Customer Service Coordinator, Corporate
- Boise, ID (10 miles from Meridian, ID)
- 16 days ago
- Boise, ID (10 miles from Meridian, ID)
- 16 days ago
at Wolters Kluwer in Boise, Idaho, United States Job Description Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized...
Strategic Customer Success Manager - Public Sector
- Boise, ID (10 miles from Meridian, ID)
- 18 days ago
- Boise, ID (10 miles from Meridian, ID)
- 18 days ago
This role is offered to active duty service members who are enrolled in the Skillbridge program or are looking for a Skillbridge internship only. This is a contract role for up to 6 months....
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...
- Boise, ID (10 miles from Meridian, ID)
- 25 days ago
- Boise, ID (10 miles from Meridian, ID)
- 25 days ago
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
Director, Customer Service Operations - 2025-919-2367
- Boise, ID (10 miles from Meridian, ID)
- 26 days ago
- Boise, ID (10 miles from Meridian, ID)
- 26 days ago
at PacificSource in Boise, Idaho, United States Job Description Provide dynamic leadership for Customer Service management team and agents....
Demographic Data for Meridian, ID
Moving to Meridian, ID? Find some basic demographic data about Meridian, ID below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Meridian, ID
Highest Education Level
Customer Service Managers in Meridian, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Resolution
- Cash Management
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Driving
- Punctual
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »