Customer Service Manager Jobs in Meridian, ID
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Director Client Services - Workers Compensation
- Sedgwick
- Boise, ID (10 miles from Meridian, ID)
- 20 hours ago
- Boise, ID (10 miles from Meridian, ID)
- 20 hours ago
at Sedgwick in Boise, Idaho, United States Job Description By joining Sedgwick, youll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world...
In Person- Oracle
- Boise, ID (10 miles from Meridian, ID)
- 6 days ago
- Boise, ID (10 miles from Meridian, ID)
- 6 days ago
at Oracle in Boise, Idaho, United States Job Description Job Description U.S. citizenship required due to client contracts. Position must be performed on U.S. soil. Ability to obtain the...
In PersonSenior Manager Client Services Ops, Enterprise - West
- Paylocity
- Meridian, ID
- 6 days ago
- Meridian, ID
- 6 days ago
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...
Remote HybridField Office Technician - Customer Service Lead
- at ASM Research, An Accenture Federal Services Compan in Boise, Idaho, United States
- Boise, ID (10 miles from Meridian, ID)
- 8 days ago
- Boise, ID (10 miles from Meridian, ID)
- 8 days ago
at ASM Research, An Accenture Federal Services Compan in Boise, Idaho, United States Job Description The Field Office Technician (HQ Service Delivery Lead) provides on-site technical support and...
In Person- Eliassen Group
- Boise, ID (10 miles from Meridian, ID)
- 14 days ago
- Boise, ID (10 miles from Meridian, ID)
- 14 days ago
at Eliassen Group in Boise, Idaho, United States Job Description Client Services Director Anywhere Type: Permanent Category: Sales Workplace Type: Remote Date Posted: 04/23/2026 Shortcut: +...
RemoteCustomer Service Lead (SDL Leadership)
- ASM Research, An Accenture Federal Services Compan
- Boise, ID (10 miles from Meridian, ID)
- 20 days ago
- Boise, ID (10 miles from Meridian, ID)
- 20 days ago
at ASM Research, An Accenture Federal Services Compan in Boise, Idaho, United States Job Description Position Overview The Customer Service Lead ( SDL Leadership) is responsible for overseeing...
In PersonCustomer Experience Manager (OEM Infrastructure)
- Celestica
- Boise, ID (10 miles from Meridian, ID)
- 25 days ago
- Boise, ID (10 miles from Meridian, ID)
- 25 days ago
at Celestica in Boise, Idaho, United States Job Description Req ID: 135968 Remote Position: Yes Region: Americas Country: USA Summary As the Customer Experience Manager ( CXM ), you will be the...
In Person- Alsco Uniforms
- Boise, ID (10 miles from Meridian, ID)
- 28 days ago
- Boise, ID (10 miles from Meridian, ID)
- 28 days ago
Classification : Non-Exempt Job Summary : The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC...
In PersonManager Client Services Ops (Large Enterprise)
- Paylocity
- Meridian, ID
- 30+ days ago
- Meridian, ID
- 30+ days ago
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...
Remote HybridManager Client Services Ops- Enterprise
- Paylocity
- Meridian, ID
- 60+ days ago
- Meridian, ID
- 60+ days ago
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...
Remote Hybrid- Western Aircraft
- Boise, ID (10 miles from Meridian, ID)
- 90+ days ago
- Boise, ID (10 miles from Meridian, ID)
- 90+ days ago
The MRO Customer Service Manager is focused on managing customers and their accounts from pre-arrival to post-delivery....
In Person- Wendy's
- Kuna, ID (12 miles from Meridian, ID)
- 90+ days ago
- Kuna, ID (12 miles from Meridian, ID)
- 90+ days ago
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer."...
In Person- Advantage Solutions
- Boise, ID (10 miles from Meridian, ID)
- 90+ days ago
- Boise, ID (10 miles from Meridian, ID)
- 90+ days ago
Minimum: USD $93,100.00/Yr. Maximum: USD $121,000.00/Yr. Market Type: Hybrid Director Client Services At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented...
In PersonDemographic Data for Meridian, ID
Moving to Meridian, ID? Find some basic demographic data about Meridian, ID below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Meridian, ID
Highest Education Level
Customer Service Managers in Meridian, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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