Customer Service Manager Jobs in Darien, CT

A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.

Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.

1-15 of 27 Jobs

Customer Service Supervisor - Full Time

Whole Foods
White Plains, NY (15 miles from Darien, CT)
23 hours ago

White Plains, NY (15 miles from Darien, CT)
23 hours ago

Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to...

In Person Full Time

Customer Service Administrator

Randstad
Mineola, NY (24 miles from Darien, CT)
1 day ago

Mineola, NY (24 miles from Darien, CT)
1 day ago

Are you tech-savvy, highly detail-oriented, and thrive in a fast-paced, collaborative environment? We are looking for an adaptable Office Representative to join our close-knit team of seven. This...

In Person

Customer Service Lead

BJ's Wholesale Club
Deer Park, NY (23 miles from Darien, CT)
2 days ago

Deer Park, NY (23 miles from Darien, CT)
2 days ago

A World-Class Team BJs Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work...

In Person

Area Customer Service Coordinator

Stamford, CT (3 miles from Darien, CT)
2 days ago

Stamford, CT (3 miles from Darien, CT)
2 days ago

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment. Area Customer Service Coordinator Stamford, CT (onsite)...

In Person

Airport Customer Service Supervisor (Breeze)-HPN

Unifi Aviation, LLC
White Plains, NY (15 miles from Darien, CT)
6 days ago

White Plains, NY (15 miles from Darien, CT)
6 days ago

General information Job Title Airport Customer Service Supervisor (Breeze)-HPN Date Monday, May 11, 2026 Entity Unifi Aviation, LLC State New York City WHITE PLAINS Base Pay Rate: $ 23.00...

In Person

Client Services Manager, Home Care

BAYADA Home Health Care
Elmsford, NY (17 miles from Darien, CT)
8 days ago

Elmsford, NY (17 miles from Darien, CT)
8 days ago

You have chosen to deny this site access to your location - please change your preference in your browser if you wish to use this function. Area: Client Services Employment Type: Full time...

In Person

Customer Service Lead - Part-Time

Burlington
Commack, NY (19 miles from Darien, CT)
11 days ago

Commack, NY (19 miles from Darien, CT)
11 days ago

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...

In Person Part Time

Multi Site Customer Service Coordinator

Ricoh
Stamford, CT (3 miles from Darien, CT)
13 days ago

Stamford, CT (3 miles from Darien, CT)
13 days ago

Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued...

In Person

Full-Time Customer Service Supervisor

Kohls Illinois, Inc.
Trumbull, CT (19 miles from Darien, CT)
13 days ago

Trumbull, CT (19 miles from Darien, CT)
13 days ago

Required Morning, Evening and Weekend Availability About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates...

In Person Full Time

Customer Experience Manager

Michaels Stores
Port Chester, NY (10 miles from Darien, CT)
14 days ago

Port Chester, NY (10 miles from Darien, CT)
14 days ago

Store - PORT CHESTER, NY Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

In Person

Customer Experience Manager PT

Michaels Stores
Ridgefield, CT (16 miles from Darien, CT)
14 days ago

Ridgefield, CT (16 miles from Darien, CT)
14 days ago

Store - Ridgefield, CT Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

In Person Part Time

Client Service Manager

Randstad
Hauppauge, NY (24 miles from Darien, CT)
15 days ago

Hauppauge, NY (24 miles from Darien, CT)
15 days ago

A well-established, privately held production and print services organization is seeking a Client Services & Production Operations Manager to join its leadership team. This company is known for...

In Person

Customer Service Manager

Whole Foods Market
Stamford, CT (3 miles from Darien, CT)
15 days ago

Stamford, CT (3 miles from Darien, CT)
15 days ago

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...

In Person

Manager Member Services Support

Teachers Federal Credit Union
Hauppauge, NY (24 miles from Darien, CT)
16 days ago

Hauppauge, NY (24 miles from Darien, CT)
16 days ago

Manager Member Services Support Show Map Location 102 MOTOR PARKWAY, Hauppauge, NY, 11788, United States Job Category Operations Employee Type Regular Full Time Required Degree 4 Year Degree...

In Person

Client Service Manager Trainee - Achieve July 2026

Gallagher
Shelton, CT (24 miles from Darien, CT)
20 days ago

Shelton, CT (24 miles from Darien, CT)
20 days ago

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our...

Hybrid

View all 27 jobs

Demographic Data for Darien, CT

Moving to Darien, CT? Find some basic demographic data about Darien, CT below.

Median Age

Average Household Income

Home Value vs Household Income in Darien, CT

Local

National

Total Population

21,499

Number of Businesses

696

City Size

Medium

Customer Service Manager Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Customer Service

aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Manager Jobs in Darien, CT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Managers in Darien, CT offer the following education background

Bachelor's Degree

38.2%

High School or GED

20.4%

Associate's Degree

14.3%

Master's Degree

12.1%

Vocational Degree or Certification

10.9%

Some College

2.7%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Darien, CT

4-6 years

43.8%

1-2 years

15.7%

2-4 years

15.0%

None

11.8%

10+ years

7.6%

Less than 1 year

4.8%

8-10 years

1.3%

6-8 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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