Call Center Representative Remote & Hybrid Only Jobs in Texas
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Customer Service Call Center Agent
- HCA Healthcare
- Kingwood, TX
- 22 hours ago
- Kingwood, TX
- 22 hours ago
center experience preferably in a healthcare environment preferred Ability to work a minimum of 90% of your day on the phone uninterrupted Benefits Parallon, offers a total rewards package that supports...
RemoteWe are seeking a Client Relationship Associate to join our clients Technology & Operations team in San Antonio. In this role, you will function as a primary point of contact in a high-energy...
HybridRemote Bilingual Call Center Representative Spanish-English
- MCI Careers
- Edinburg, TX
- 1 day ago
- Edinburg, TX
- 1 day ago
Were hiring Bilingual Call Center Representatives to support diverse client projects across industries....
RemoteContact Center Representative: Consumer Lending - Austin, TX
- Randolph-Brooks Federal Credit Union
- Austin, TX
- 4 days ago
- Austin, TX
- 4 days ago
and Requirements As a Consumer Lending Representative, you will be the dedicated professional assisting members and prospective members who are seeking consumer loans through primarily inbound...
RemotePatient Scheduling Call Center Agent FT and PT
- St. David's South Austin Medical Center
- Round Rock, TX
- 4 days ago
- Round Rock, TX
- 4 days ago
The Patient Scheduling Call Center Agent is responsible for answering incoming phone calls, scheduling patient physician appointments in the registration system, insurance verification, routing...
Remote Part TimeCall Center Collections Representative - Hybrid
- AT&T
- San Antonio, TX
- 5 days ago
- San Antonio, TX
- 5 days ago
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit...
HybridPatient Scheduling Call Center Agent FT and PT
- HCA Healthcare
- McAllen, TX
- 7 days ago
- McAllen, TX
- 7 days ago
The Patient Scheduling Call Center Agent is responsible for answering incoming phone calls, scheduling patient physician appointments in the registration system, insurance verification, routing...
Remote Part TimeLOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteHealthcare Call Center Representative (Temp-to-Perm)
- Ivy Rehab
- Houston, TX
- 15 days ago
- Houston, TX
- 15 days ago
As a Patient Engagement Advocate (Healthcare Call Center Representative), you will play a crucial role in our mission to help enable people to live their lives to the fullest....
Remote TemporaryBilingual Customer Service Sales Representative - Call Center
- Tuff Shed
- Lancaster, TX
- 15 days ago
- Lancaster, TX
- 15 days ago
BUILD YOUR CAREER WITH TUFF SHED! Are you a dynamic communicator with a passion for sales? We’re looking for Bilingual Customer Service Sales Representatives who thrive in a fast-paced environment...
RemoteCall Center Bilingual Call Center Customer Service Remote, MD Posted: 5/14/2026 Job Description Job ID#: 76243 Job Category: Call Center Position Type: *W2 Duration: Temporary Shift: 1 Positions...
RemoteContact Center Representative - Work From Home
- All Web Leads
- Houston, TX
- 17 days ago
- Houston, TX
- 17 days ago
In the heart of AWL, we have our amazing Contact Center Team who helps connect consumers looking for insurance products with licensed insurance agents who can meet their insurance needs and it's...
Remote Part TimeWork at Home Contact Center Agent (Full-Time & Part-Time) (TX)
- MCI Careers
- Center, TX
- 18 days ago
- Center, TX
- 18 days ago
LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
Remote Full TimeCall Center Representative (Bilingual)
- Kids Dental Brands
- El Paso, TX
- 19 days ago
- El Paso, TX
- 19 days ago
START YOUR APPLICATION Call Center Representative - Smile Straight Orthodontics (Dyer) Competitive Hourly Rate Plus Monthly Bonus Potential of up to $200 Are you hardworking, dependable, coachable,...
RemoteLOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
Remote TemporaryDemographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Texas
Highest Education Level
Call Center Representatives in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Call Center Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »