Customer Service Representative Jobs in Texas
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
LOCATION: Dallas, TX JOB TYPE: Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...
LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...
LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO)...
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...
Customer Service Representative (Hiring Immediately)
- Dallas, TX
- 30+ days ago
- Dallas, TX
- 30+ days ago
LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...
LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...
LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...
LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...
- San Antonio, TX
- 6 days ago
- San Antonio, TX
- 6 days ago
Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....
Part Time - Outlet Customer Service Associate - Flexible
- Irving, TX
- 3 hours ago
- Irving, TX
- 3 hours ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating,...
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Texas
Highest Education Level
Customer Service Representatives in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Baking
- Sales Leadership
- Order Processing
- Client Services
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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