Customer Service Representative Jobs in Texas
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX
- 3 days ago
- Liberty Mutual Insurance
- Plano, TX
- 3 days ago
We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives must be flexible to work within the hours of operation, plus weekends and holidays....
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
$15.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Between $9.00 and $10.00 Per Hour DOE (Depends on Experience) Position range in Maverick County $11.94 - $17.04 Per hour Customer Service Representative Monsa LTD Occupation: Customer Service Representatives...
Express Employment Professionals of Longview are currently seeking a Full Time Customer Service for a local beauty supply company located in Longview. Job duties include: Greeting customers Great...
Senior Registered Client Service Associate-Dallas, TX locations Dallas, Texas - United States time type Full time posted on Posted Yesterday job requisition id R-0004186 Job Description Job...
Emails and possibly verbal on communications with internal or external users* Update Systems and Reports* Read and learn to follow procedures* Record keeping* Computer literate* Bilingual is a...
Id : 74640, Title : Manager, Sales and Customer Service, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...378, ExternalPostedStartDate : 2025-04-29T11:36:07...
Store - DFW-MANSFIELD, TX Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Medical Customer Service Rep Dallas, TX Type: Contract-to-Hire Category: Healthcare Salary: 19.00 Per Hour Reference ID: 10044216 Shortcut: QGYyTK Job Title: Medical Customer Service Representative...
We have an outstanding Contract position for aCustomer Service Representativeto join a leading Company located in theHouston, TXsurrounding area. Act as a customer service interface to internal...
Healthcare Customer Service Agent - Plano Cognizant is one of the world's leading professional services companies, we help our clients modernize technology, reinvent processes, and transform...
Lead Retail Sales Associate / Customer Service
- San Antonio, TX
- 9 hours ago
- San Antonio, TX
- 9 hours ago
Overview Hiring immediately for a lead retail sales associate / customer service representative in the beauty industry....
Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are...
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Texas
Highest Education Level
Customer Service Representatives in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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