Customer Service Representative Jobs in Texas
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Automotive Shop Customer service
- Build My Business
- Pilot Point, TX
- 1 day ago
- Build My Business
- Pilot Point, TX
- 1 day ago
As an Automotive Shop Customer Service Representative, you will play a crucial role in delivering top-notch service to our valued customers....
Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions....
Customer Service Representative - Bilingual Spanish, Healthcare
- San Elizario, TX
- 1 day ago
- San Elizario, TX
- 1 day ago
Description & Requirements Customer Service Representative - Bilingual Spanish, Healthcare Location : On-site in El Paso, TX Hourly Base Pay: $16.91 + $1,000+ in potential bonuses!...
$18.00/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...
Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people,...
Domain Managing Architect-Digital, Distribution and Customer Service
- Addison, TX
- 45+ days ago
- Addison, TX
- 45+ days ago
The position will hybrid out of Springfield, IL or Addison, TX or remote. The Domain Managing Architect Digital, Distribution and Customer Service will leverage Architectural discipline,...
- San Antonio, TX
- 4 days ago
- San Antonio, TX
- 4 days ago
Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Responsible for intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills and experience to show a focus on customer satisfaction...
As a Customer Service Representative, youll engage with shareholders via outbound calls, guiding them through voting processes and ensuring their voices are heard on key corporate decisions....
Remote Work**Company Description** WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has...
-National Campaigns Unit provides shareholder communications for public companies on behalf of internal clients (i.e. Computershare and Georgeson) -This project is to support their Fall Proxy -...
Remote WorkCustomer Support Representative II temp-perm **Location: Houston, TX 77060** **Job Type:** Full-Time | On-Site **Salary:** $18-$19 hr **Position Summary:** The **Customer Support Representative...
Customer Support Specialist (Waste Management Exp Required)
- Arlington, TX
- 1 hour ago
- Arlington, TX
- 1 hour ago
Answer inbound phone calls, including customer initial and follow up calls and response team calls with professionalism and ability to follow customer specific exceptions where applicable. Collect...
**Position Summary** The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs....
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
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Salary for Customer Service Representative Jobs in Texas
Highest Education Level
Customer Service Representatives in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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