Customer Service Representative Jobs in Texas

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 1,462 Jobs
Quick Apply

SUMMARY: 2nd Shift 11am to 7:30pm +/- Responsible for providing a diversity of complex administrative and clerical duties to include but not limited to warehouse and accounting functions with...

In Person
Quick Apply

Our customer service representatives are utilized to the fullest, and our practice culture is like no other....

In Person
Direct Apply
ABC Imaging

Customer Service Representative

Customer Service Representative (Print Production & Client Support) Position Summary As a Customer Service Representative at ABC Imaging, you will serve as the primary point of contact for clients,...

In Person

Customer Service Representative (Bilingual)

  • Community Choice Financial Family of Brands
  • San Antonio, TX
  • 1 day ago
  • San Antonio, TX
  • 1 day ago

Your Opportunity: Customer Service Representative (Bilingual) Speedy Cash San Antonio, TX As a Customer Service Representative (CSR), youll help people in your community access the financial solutions...

In Person

Work from Home: Customer Service Representative (Healthcare)

  • Sagility
  • Dallas, TX
  • 30+ days ago
  • Dallas, TX
  • 30+ days ago

Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. Your Role: Handle incoming calls promptly and professionally....

Remote

Customer Service Associate

  • Raising Cane's
  • Abilene, TX
  • 9 hours ago
  • Abilene, TX
  • 9 hours ago

Starting hiring pay at: $ 12.50 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Customer Service Representative Job

  • Fyzical
  • Carrollton, TX
  • 4 hours ago
  • Carrollton, TX
  • 4 hours ago

Apply for FYZICAL's Customer Service Representative job opening today!...

In Person

Customer Service Representative II

  • City Of League City
  • League City, TX
  • 4 hours ago
  • League City, TX
  • 4 hours ago

Full performance level in the customer service field requiring considerable knowledge of customer relations, techniques, and problem solving; under direction, receives customer inquiries related...

In Person

Delivery Station Customer Service Associate, DSL

  • Amazon
  • Fort Worth, TX
  • 4 hours ago
  • Fort Worth, TX
  • 4 hours ago

At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...

In Person

Customer Service Associate - Nights/Weekends

  • Fort Worth, TX
  • 9 hours ago
  • Fort Worth, TX
  • 9 hours ago

Apply Now Starting hiring pay : $ 12.00 As an important part of our team, Customer Service Associes impact all areas of the customer experience. As the name suggests, your main priority is to...

In Person

San Marcos 02 (Hopkins/Comanche) Service - Customer Service Assistant - Part time

  • HEB
  • San Marcos, TX
  • 10 hours ago
  • San Marcos, TX
  • 10 hours ago

Responsibilities Job Summary: As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Key Responsibilities &...

In Person Part Time

Mid Cities Beer/Wine - Customer Service Spec - Part time

  • HEB
  • Euless, TX
  • 10 hours ago
  • Euless, TX
  • 10 hours ago

Responsibilities Job Summary: As a Customer Service Specialist, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You'll...

In Person Part Time

Waco 07 (Bellmead) Healthy Living - Customer Service Rep - Part time

  • HEB
  • Bellmead, TX
  • 10 hours ago
  • Bellmead, TX
  • 10 hours ago

Responsibilities Job Summary: As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....

In Person Part Time

Lubbock 1 Service - Customer Service Assistant - Part time

  • HEB
  • Lubbock, TX
  • 10 hours ago
  • Lubbock, TX
  • 10 hours ago

Responsibilities Job Summary: As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Key Responsibilities &...

In Person Part Time

San Antonio 17 (IH 10/DeZavala) Dairy - Customer Service Rep - Part-Time

  • HEB
  • San Antonio, TX
  • 10 hours ago
  • San Antonio, TX
  • 10 hours ago

Responsibilities Job Summary: As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....

In Person Part Time

Demographic Data for Texas

Moving to Texas? Find some basic demographic data about Texas below.


Local
National
29,144,347
636,376

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Texas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Texas offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Texas
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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