Customer Service Representative Jobs in Texas
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Zone Bilingual Customer Service Specialist (Spanish)
- Grand Prairie, TX
- 3 days ago
- Grand Prairie, TX
- 3 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Member Service Representative I, South Broadway, Tyler TX - MEMBE00196
- Tyler, TX
- 1 hour ago
- Tyler, TX
- 1 hour ago
Join Our Team as a Member Service Representative! Are you passionate about making a difference in peoples financial lives and bringing a smile to every interaction? Altra is on the lookout for a...
Customer Service - Sales - Full time- $20 hourly + Benefits
- San Antonio, TX
- 1 hour ago
- San Antonio, TX
- 1 hour ago
Your Best Management Group is a long term successful property management group that works for Bigelow Holding Companies which include Budget Suites of America. We offer great benefit options, paid...
Hi, Full time customer service job. Looking for a person with experience in sales, and have knowledge of installing window blinds. I can train. This job is a starting job at $15 an hr +...
Requirements: o Basic Computer skills o Customer service: Candidates must have knowledge of providing excellent customer service - call center experience is preferred. o Attention to details o Multitasking...
Customer Service - Sales - Full time- $20 hourly + Benefits
- The Colony, TX
- 1 hour ago
- The Colony, TX
- 1 hour ago
Your Best Management Group is a long term successful property management group that works for Bigelow Holding Companies which include Budget Suites of America. We offer great benefit options, paid...
Customer Service - Sales -Full time - $20 hourly + Benefits
- Mineral Wells, TX
- 1 hour ago
- Mineral Wells, TX
- 1 hour ago
Your Best Management Group is a long term successful property management group that works for Bigelow Holding Companies which include Budget Suites of America. We offer great benefit options, paid...
Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team....
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Texas
Highest Education Level
Customer Service Representatives in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- First In, First Out
- Order Entry
- Asset Protection
- Customer Support
- Sales Leadership
- Baking
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Scanning
- Reimbursement
- Energetic
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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