Call Center Representative Jobs in Haslet, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Fort Worth, TX (18 miles from Haslet, TX)
- 8 hours ago
- Fort Worth, TX (18 miles from Haslet, TX)
- 8 hours ago
Location: Calmont Operations Building Department: Member Services Shift: First Shift (United States of America) Standard Weekly Hours: 40 Summary: Additional Information: Provides accurate,...
- Fort Worth, TX (18 miles from Haslet, TX)
- 6 days ago
- Fort Worth, TX (18 miles from Haslet, TX)
- 6 days ago
Call Center Representative Luxury Bath of Texoma is one of the fastest growing brands in the acrylic bath remodeling industry....
Call Center Representative - Oral Surgery (Bilingual)
- Denton, TX (21 miles from Haslet, TX)
- 13 days ago
- Denton, TX (21 miles from Haslet, TX)
- 13 days ago
Specialties Bilingual Call Center Representative -Oral Surgery Denton, TX OPPORTUNITY FOR DENTAL INSURANCE BENEFITS and GROWTH Are you looking for a position that offers growth opportunities, merit...
- Lewisville, TX (15 miles from Haslet, TX)
- 19 days ago
- Lewisville, TX (15 miles from Haslet, TX)
- 19 days ago
Service Center CSCS TX Job Summary Contacts potential and current customers and solicits sales by telephone and provides the highest standard of professionalism and courtesy to resolve customer...
Client Support Specialist - State National
- Bedford, TX (17 miles from Haslet, TX)
- 30+ days ago
- Bedford, TX (17 miles from Haslet, TX)
- 30+ days ago
What part will you play? If youre looking for a place where you can make a meaningful difference, youve found it. The work we do at Markel gives people the confidence to move forward and seize...
Client Relations Specialist - Bookkeeping
- Fort Worth, TX (18 miles from Haslet, TX)
- 45+ days ago
- Fort Worth, TX (18 miles from Haslet, TX)
- 45+ days ago
Client Relations Specialist - Bookkeeping RemoteBookkeeping & Tax ServicesFull time Fort Worth, Texas, United States Description This is a fully and permanently remote work from home opportunity...
Remote WorkBilingual Patient Access Call Center Specialist
- Azle, TX (12 miles from Haslet, TX)
- 60+ days ago
- Azle, TX (12 miles from Haslet, TX)
- 60+ days ago
Patient registration or Customer Service and call center experience. Experience working in a healthcare setting. Location Address: 401 Stribling Drive Azle, Texas, 76020 United States...
Patient Access Call Center Specialist
- Fort Worth, TX (18 miles from Haslet, TX)
- 60+ days ago
- Fort Worth, TX (18 miles from Haslet, TX)
- 60+ days ago
Patient registration or Customer Service and call center experience. Experience working in a healthcare setting. Location Address: 1500 S. Main Street Fort Worth, Texas, 76104 United States...
Demographic Data for Haslet, TX
Moving to Haslet, TX? Find some basic demographic data about Haslet, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Haslet, TX
Highest Education Level
Call Center Representatives in Haslet, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Microsoft Windows
- Administrative Skills
- Telephone Skills
- Staffing
- Listening
- Account Management
- High School Diploma
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Negotiation
- Investigation
- Microsoft Outlook
- Verbal Communication
- Interpersonal Skills
- Collaboration
- Data Entry
- Multitasking
- Microsoft PowerPoint
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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