Call Center Representative Jobs in Haslet, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Customer Service Call Center Agent
- HCA Healthcare
- Denton, TX (21 miles from Haslet, TX)
- 1 day ago
- Denton, TX (21 miles from Haslet, TX)
- 1 day ago
center experience preferably in a healthcare environment preferred Ability to work a minimum of 90% of your day on the phone uninterrupted Benefits Parallon, offers a total rewards package that supports...
RemoteCustomer Care Associate - Nationals/Strategic
- ESAB
- Denton, TX (21 miles from Haslet, TX)
- 5 days ago
- Denton, TX (21 miles from Haslet, TX)
- 5 days ago
Job Description: Founded in 1904, ESAB Corporation is a premier narrowly diversified global leader in connected fabrication technology and gas control solutions. Our rich history of innovative...
In PersonInsurance Call Center Representative
- Randstad
- Roanoke, TX (9 miles from Haslet, TX)
- 21 days ago
- Roanoke, TX (9 miles from Haslet, TX)
- 21 days ago
Do you have 1 year of RECENT Call Center Experience? Also RECENT Insurance experience? Are you completely comfortable with $25-$30/hr PLUS Benefits? This could be the perfect opportunity for you!...
In PersonCall Center Representative - Full-Time (9am-6pm shift)
- EECU
- Fort Worth, TX (18 miles from Haslet, TX)
- 30+ days ago
- Fort Worth, TX (18 miles from Haslet, TX)
- 30+ days ago
Love Helping People? Join EECU as a Member Services Representative! Are you passionate about delivering exceptional member service? Ready to be part of a team that values professionalism,...
Hybrid Full TimeRemote Call Center Representative
- TEKsystems
- North Richland Hills, TX (14 miles from Haslet, TX)
- 30+ days ago
- North Richland Hills, TX (14 miles from Haslet, TX)
- 30+ days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
Remote- US Heart & Vascular
- Fort Worth, TX (18 miles from Haslet, TX)
- 45+ days ago
- Fort Worth, TX (18 miles from Haslet, TX)
- 45+ days ago
Requirements: High School diploma or equivalent. 1 year of call center experience 2 years of customer service experience. Healthcare knowledge is preferred but not required....
In PersonBilling Call Center Representative
- Fulgent Therapeutics
- Coppell, TX (23 miles from Haslet, TX)
- 90+ days ago
- Coppell, TX (23 miles from Haslet, TX)
- 90+ days ago
Summary of Position The Billing Call Center Representatives are responsible for answering 80 – 100 inbound calls per day from patients, doctor’s offices, and insurance carriers using multiple resources...
In PersonBilling Call Center Representative (Bilingual Required)
- Fulgent Therapeutics
- Coppell, TX (23 miles from Haslet, TX)
- 90+ days ago
- Coppell, TX (23 miles from Haslet, TX)
- 90+ days ago
Summary of Position The Billing Call Center Representatives are responsible for answering 80 – 100 inbound calls per day from patients, doctor’s offices, and insurance carriers using multiple resources...
In Person- Renuity Operations, LLC.
- Grapevine, TX (18 miles from Haslet, TX)
- 90+ days ago
- Grapevine, TX (18 miles from Haslet, TX)
- 90+ days ago
Statewide Remodeling is hiring Call Center Representatives for our call center in Grapevine, TX with an hourly base of $17.50 an hour ($18.50 for bilingual) plus uncapped commissions to earn between...
In PersonBilingual Patient Access Call Center Specialist - ARC
- JPS Health Network
- Azle, TX (12 miles from Haslet, TX)
- 90+ days ago
- Azle, TX (12 miles from Haslet, TX)
- 90+ days ago
Patient registration or Customer Service and call center experience. Experience working in a healthcare setting. Location Address: 401 Stribling Drive Azle, Texas, 76020 United States...
In Person InternshipDemographic Data for Haslet, TX
Moving to Haslet, TX? Find some basic demographic data about Haslet, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Haslet, TX
Highest Education Level
Call Center Representatives in Haslet, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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