Call Center Representative Jobs in Pennsylvania

Moving to Pennsylvania? Find some basic demographic data about Pennsylvania below.

Top hiring companies in your area for Call Center Representative positions

The following top skills are often required or desired to land a Call Center Representative position

• Account Management
• Accounts Receivable
• Bilingual
• Call Center Experience
• Call Center Management
• Claims
• Collections
• Communication Skills
• Complaint Resolution
• Computer Skills
• Conflict Resolution
• Consulting
• Customer Satisfaction
• Customer Service
• Data Entry
• English
• Flexibility
• Handling
• Healthcare Management
• High School Diploma
• Inbound
• Inbound/Outbound Calling
• Inside Sales
• Insurance Verification
• Keyboarding
• Listening
• Management
• Microsoft Excel
• Microsoft Office
• Microsoft Outlook
• Microsoft Windows
• Microsoft Word
• Multitasking
• One Call Resolution
• Organization
• Policy Administration
• Policy Development
• Problem Resolution
• Problem Solving
• Profit & Loss Management
• Punctual
• Research Skills
• Resolution
• Retail
• Sales
• Scheduling
• Service Sales
• Software
• Spanish
• Staff Supervision
• Technical Support
• Telemarketing
• Telephone Skills
• Training and Development
• Troubleshooting
• Typing
• Verbal Communication

Here are some other career titles that require similar skills

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.