Call Center Representative Jobs in Florida
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Sales Dental Call center Representaive
- Friedman Dental Group
- Plantation, FL
- 6 days ago
- Friedman Dental Group
- Plantation, FL
- 6 days ago
As a Dental Call Center Representative, you will be at the forefront of this mission, connecting with patients to schedule appointments and guaranteeing they receive the care they deserve....
Next Gen Client Support Specialist -Bilingual (English/Spanish)
- Maitland, FL
- 14 hours ago
- Maitland, FL
- 14 hours ago
ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...
Previous Call Center Experience, preferably in Healthcare. Experience in a medical or dental setting a plus. Prior experience with Electronic Health Records a plus....
BILINGUAL SPANISH CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)
- Tampa, FL
- 1 day ago
- Tampa, FL
- 1 day ago
LOCATION: Tampa, FL POSITION OVERVIEW: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer...
Client Support Specialist Maitland, FL 32751 Schedule: Hybrid (2 days remote, 3 in-office) Monday - Friday 8:30am-5pm EST Pay: $22/hr Anticipated Start Date: August 4th Description -Provide expert...
Personal Finance Management Specialist (Call Center)
- Pensacola, FL
- 1 day ago
- Pensacola, FL
- 1 day ago
TEKsystems is searching for qualified candidates to fill openings for a Personal Finance Management Specialist starting on July 21st. This position involves taking back to back inbound/outbound...
The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding the patient's...
The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with patients, parents and guardians regarding the patient's...
We are Hiring a Team of Client Support Specialists! Job Description As a Client Support Specialist, you will provide expert support and respond to inquiries regarding ADP products via phone and...
Grow with us... Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and...
Overview Job Purpose The team is in charge of analysis, checks and monitoring for ICE Data Indices and Pricing & Analytics clients globally. A significant part of the job is working with global...
Join our dynamic Customer Services team as a Call Center Representative! If you are passionate about providing excellent customer service and thrive in a fast-paced environment, we want you!...
IMMEDIATE CALL CENTER REPRESENTATIVE OPENINGS - 100% REMOTE OPPORTUNITY TO WORK FOR ONE OF THE LARGEST EDUCATIONAL ORGANIZATIONS IN THE AREA EQUIPMENT PROVIDED SHIFT: 8am-11pm EST 7 days a week (WEEKENDS...
Remote WorkDelivery Client Support Specialist Intercontinental Exchange United States, Florida, Jacksonville 4800 East Deer Lake Drive (Show on map) Jun 09, 2025 Overview Job Purpose ICE Data Services is...
Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)
- Miami, FL
- 4 days ago
- Miami, FL
- 4 days ago
We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract **Pharmacy Support Call Center Representative** to join our team....
Remote WorkDemographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Florida
Highest Education Level
Call Center Representatives in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Driving
- Punctual
- Negotiation
- Investigation
- Verbal Communication
- Microsoft Outlook
- Typing
- Collaboration
- Interpersonal Skills
- Data Entry
- English
- Multitasking
- Spanish
- Microsoft PowerPoint
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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