Call Center/Customer Service

Call Center/Customer Service

Will serve as a first point of contact for voters by answering incoming calls and providing accurate, non-partisan information regarding voter registration and the election process. This role requires excellent customer service skills, attention to detail, and the ability to perform effectively in a fast-paced, high-volume call environment.

Pay rate:  $19.00/hour 

Schedule: 

	
• Monday–Friday, hours of business are 7am to 7pm, flexible schedule
  
  	
  
  
  		
  • 10 hour days
    
    		

  • Could roll into weekends
    
    	

  	
  
  	

• Must be willing to work overtime with little to no notice
  
  

Term:   Temporary Assignment

Access to outstanding Kelly perks via   />

Key Responsibilities:

	
• Answer incoming calls from the public regarding election-related inquiries
  
  	

• Assist voters with updating voter registration records
  
  	

• Support voters with changing party affiliation, as permitted
  
  	

• Provide information on how and where to register to vote
  
  	

• Inform voters of polling locations for early voting and Election Day
  
  	

• Respond to basic questions about voting procedures and requirements
  
  	

• Maintain a professional, courteous, and customer-oriented demeanor at all times
  
  	

• Manage high-pressure situations and adapt to rapidly changing priorities.
  
  

Pre-Employment Requirements:

	
• Employment is contingent upon successful completion of criminal and drug screenings
  
  

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