Customer Service Representative Jobs in Florida
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Representative
- DUI Counterattack, Hillsborouh, inc
- Tampa, FL
- 5 days ago
- DUI Counterattack, Hillsborouh, inc
- Tampa, FL
- 5 days ago
JOB DESCRIPTION ADMINISTRATIVE CLERK / REGISTRAR SUPERVISOR: Executive Director JOB SUMMARY: This is a customer service position performing duties of an administrative nature as well as function...
Experienced Bilingual Customer Service Representative
- Mulberry, FL
- 9 days ago
- Mulberry, FL
- 9 days ago
Were looking for Experienced Bilingual Customer Service Representatives for our Lakeland, FL office....
Were looking for Bilingual Customer Service Representatives for our Lakeland, FL office....
$15.00/hour If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a...
$16.00/hour If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a...
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being...
Customer Service Branch Associate II - Automotive Finishes
- Kissimmee, FL
- 4 days ago
- Kissimmee, FL
- 4 days ago
This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate...
Customer Service Representative - Bilingual Spanish, Healthcare
- Plant City, FL
- 22 hours ago
- Plant City, FL
- 22 hours ago
Join Maximus as a Bilingual (English/ Spanish) Customer Service Representatives and take the first step toward a rewarding career that combines professional growth with purpose....
Join Maximus as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose....
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property...
2025-3005 US - Remote Work from Home Customer Service Rep in a Contractor Role
- Tampa, FL
- 21 hours ago
- Tampa, FL
- 21 hours ago
US English APR Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your application! Overview Omni...
Remote WorkSoar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Senior Customer Service Specialist - Management & Budget
- Lecanto, FL
- moments ago
- Lecanto, FL
- moments ago
The Senior Customer Service Specialist provides customer service and assistance to Citrus County customers and citizens. Works according to some procedures but decides how and when to do things...
Customer Service Specialist III - Utilities
- New Port Richey, FL
- moments ago
- New Port Richey, FL
- moments ago
JOIN OUR TEAM AS A CUSTOMER SERVICE SPECIALIST III! Pasco County Utilities department is currently looking to fill the role of Customer Service Specialist III. This role is responsible for...
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Florida
Highest Education Level
Customer Service Representatives in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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