Customer Service Representative Jobs in Florida
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Brandon, FL
- 8 days ago
- Brandon, FL
- 8 days ago
Your Opportunity: Customer Service Representative Instaloan Brandon, FL As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonThen a Customer Service Representative position at Concentrix is just the right place for you!...
In PersonMA / Customer Service Rep Durbin General Surgery Full Time Days
- UF Health
- St Johns, FL
- 21 days ago
- St Johns, FL
- 21 days ago
Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative...
In Person Full TimeSoar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service Representative - CT
- Mohawk Industries Inc.
- Orlando, FL
- 3 hours ago
- Orlando, FL
- 3 hours ago
Recruiting Profile Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
In PersonOverview Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others....
In Person Full TimeOverview PAY RANGE $17 TO $20 AN HOUR We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on...
In PersonParking and Transportation Customer Service Representative
- Florida Atlantic University
- Boca Raton, FL
- 10 hours ago
- Boca Raton, FL
- 10 hours ago
Position Summary: Florida Atlantic Universitys Business Services is seeking a Parking and Transportation Customer Service Representative - Boca Raton, FL....
In PersonStore Customer Service Specialist
- Sherwin Williams
- Jacksonville, FL
- 10 hours ago
- Jacksonville, FL
- 10 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Pembroke Pines, FL
- 10 hours ago
- Pembroke Pines, FL
- 10 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonExperienced Customer Support Specialist Company: The Boeing Company Boeing Global Services (BGS) Training Solutions is seeking an Experienced Customer Support Specialist to join our Miami, Florida...
In PersonCustomer Care Agent, Consumer Access, FT, Shift Varies
- Baptist Health South Florida
- Miami, FL
- 11 hours ago
- Miami, FL
- 11 hours ago
Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and...
RemoteCustomer Service Team Member - Port Charlotte (FL0205) (68762)
- ModWash
- Port Charlotte, FL
- 11 hours ago
- Port Charlotte, FL
- 11 hours ago
Job DetailsJob Location: Port Charlotte, FL 33954Position Type: Part TimeSalary Range: $14.00 Base+Commission/monthTravel Percentage: NoneJob Shift: AnyJob Category: SalesBe Bold. Be Kind. Be You....
In PersonStore 2700035: 3030 US Hwy 27 S, Sebring, Florida 33870 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonDemographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Florida
Highest Education Level
Customer Service Representatives in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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