Customer Service Representative Jobs in Florida
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Customer Service Representative
- Veterinary Medical Center of St. Lucie County
- Port St Lucie, FL
- 7 days ago
- Veterinary Medical Center of St. Lucie County
- Port St Lucie, FL
- 7 days ago
Company Description Veterinary Medical Center of St. Lucie County is a beautiful 10,000 sq foot 24-hour emergency veterinary hospital in St. Lucie, FL. Our veterinarians offer a broad spectrum of...
Bilingual Zone Customer Service Specialist PT
- Deerfield Beach, FL
- 29 days ago
- Deerfield Beach, FL
- 29 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
As a Bank Customer Service Representative, you'll work within defined guidelines to facilitate the financial security of members through needs-based sales and service conversations on a single Banking...
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Retail Sales & Customer Support Specialist (Fern Park)
- Orlando, FL
- 26 days ago
- Orlando, FL
- 26 days ago
Company Name: ARS-Rescue Rooter Overview: Grow Your Sales Career with American Residential Services! Join the nations top home services provider, serving homeowners for over 45 years with expert...
As a Customer Service & Sales Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will...
The Maintenance Support Specialist is an essential member of the Division CBO providing service and resolving computer-based and/or phone requests. This individual will assist the field to verify...
Our Customer Service Representatives help our customers when they have questions about their policies limited sales involved!...
Under immediate supervision, Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide...
We are looking to add a Customer Service Representative to our team at Oviedo Pet Resort CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet...
Job Title: Member Service Representative Primary Location: 1790 Main St, Sarasota FL 34236 Employee Status: full-time hourly Estimated Hours/Week: 38 Remote: No % of Travel for the Position: 0%...
Work Schedule: Mo-Fr 8:30am-5:00pm (with the ability to work a flexible work schedule and shift, including weekends if needed) Perform customer service duties such as processing customer orders,...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Lead Customer Care Agent, Oncology Customer Care, FT, Shift Varies
- Miami, FL
- 7 hours ago
- Miami, FL
- 7 hours ago
Baptist Health South Florida is the region’s largest not-for-profit healthcare organization with 12 hospitals, more than 28,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care...
Remote WorkPurpose at Ashley: The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction....
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Florida
Highest Education Level
Customer Service Representatives in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- Order Entry
- First In, First Out
- Asset Protection
- Customer Support
- Sales Leadership
- Baking
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Loading & Unloading
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Scanning
- Cashier Skills
- Referrals
- Customer Relations
- Stocking
- Listening
- Retail
- Friendliness
- Telephone Skills
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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