Call Center Representative Jobs in Peoria, AZ

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 32 Jobs

Call Center Rep

Phoenix, AZ (13 miles from Peoria, AZ)
2 days ago

Phoenix, AZ (13 miles from Peoria, AZ)
2 days ago

Responsibilities As our Oncology Charge Nurse at Dignity Health, you'll oversee a department of frontline nurses caring for patients. Every interaction is an opportunity to improve your...

Part-Time Call Center Associate

Phoenix, AZ (13 miles from Peoria, AZ)
2 days ago

Phoenix, AZ (13 miles from Peoria, AZ)
2 days ago

Knowledge, Skills, and Abilities: + Experience: Up to six months of banking or call center experience preferred Powered by JazzHR...

Seasonal Contact Center Agent

Phoenix, AZ (13 miles from Peoria, AZ)
2 days ago

Phoenix, AZ (13 miles from Peoria, AZ)
2 days ago

Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** The **Seasonal Contact Center Agent**...

Client Support Specialist

Phoenix, AZ (13 miles from Peoria, AZ)
3 days ago

Phoenix, AZ (13 miles from Peoria, AZ)
3 days ago

OBJECTIVE AND POSITION SUMMARY We are hiring an on-call Client Support Specialist to work varied hours as needed for our Corazón program. The Client Support Specialist is responsible for the daily...

Patient Financial Service PFS Representative Call Center

Phoenix, AZ (13 miles from Peoria, AZ)
4 days ago

Phoenix, AZ (13 miles from Peoria, AZ)
4 days ago

Primary City/State: Casper, Wyoming Department Name: Casper Cole Creek PCP Work Shift: Day Job Category: Revenue Cycle You have a place in the health care industry. If you're looking to leverage...

Bilingual Call Center Specialist

Mesa, AZ (24 miles from Peoria, AZ)
5 days ago

Mesa, AZ (24 miles from Peoria, AZ)
5 days ago

We are seeking a friendly and professional Remote Bi-Lingual Call Center Specialist to join our team. In this role, you will take inbound calls, communicate with patients to identify their needs...

Call Center Representative - Phoenix, AZ

Phoenix, AZ (13 miles from Peoria, AZ)
5 days ago

Phoenix, AZ (13 miles from Peoria, AZ)
5 days ago

Center Representative is primarily responsible for providing excellent customer service by assisting patients over the phone with scheduling, relaying medical information and/or medical information...

Call Center Specialist

Phoenix, AZ (13 miles from Peoria, AZ)
6 days ago

Phoenix, AZ (13 miles from Peoria, AZ)
6 days ago

12.27% monthly contribution rate and includes a 100% employer match on Day 1 Learn more at Work With Us | Maricopa County, AZ We Require Two years of clerical/administrative experience One year of call-center...

Fraud Call Center Representative

Phoenix, AZ (13 miles from Peoria, AZ)
6 days ago

Phoenix, AZ (13 miles from Peoria, AZ)
6 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Call Center Representative

Tempe, AZ (22 miles from Peoria, AZ)
8 days ago

Tempe, AZ (22 miles from Peoria, AZ)
8 days ago

External Job Description Join Our Growing Transportation Operations Team! Be part of a fast-paced, expanding team that manages daily freight movements across North American fulfillment centers....

Next Gen Client Support Specialist

Tempe, AZ (22 miles from Peoria, AZ)
8 days ago

Tempe, AZ (22 miles from Peoria, AZ)
8 days ago

ADP is hiring a Client Support Specialist. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with...

Pharmacy Tech Support / Call Center Representative (Remote)

Phoenix, AZ (13 miles from Peoria, AZ)
8 days ago

Phoenix, AZ (13 miles from Peoria, AZ)
8 days ago

We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract **Pharmacy Support Call Center Representative** to join our team....

Remote Work

Call Center Representative

Tempe, AZ (22 miles from Peoria, AZ)
8 days ago

Tempe, AZ (22 miles from Peoria, AZ)
8 days ago

Call Center Representative Optum Home Solutions is a rapidly growing brand in the acrylic bath remodeling industry....

Educational Program & Client Support Specialist

Phoenix, AZ (13 miles from Peoria, AZ)
8 days ago

Phoenix, AZ (13 miles from Peoria, AZ)
8 days ago

This job was posted by : For more information, please see: The Educational Program & Client Support Manager is responsible for providing educational and operational support to BVAs clients. This...

Call Center Representative

Tempe, AZ (22 miles from Peoria, AZ)
12 days ago

Tempe, AZ (22 miles from Peoria, AZ)
12 days ago

TEKsystems in partnership with One Medical* Overview This is an inbound healthcare contact center representative role working for a nationwide primary care practice. Description Managing phone and...

View all 32 jobs

Demographic Data for Peoria, AZ

Moving to Peoria, AZ? Find some basic demographic data about Peoria, AZ below.

Median Age

Average Household Income

Home Value vs Household Income in Peoria, AZ

Local

National

Total Population

200,225

Number of Businesses

3,527

City Size

Large

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Call Center Training

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...

Salary for Call Center Representative Jobs in Peoria, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Peoria, AZ offer the following education background

High School or GED

32.8%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Peoria, AZ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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