Customer Service Representative Jobs in Appleton, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Specialist
- Green Bay, WI (22 miles from Appleton, WI)
- 12 hours ago
- Green Bay, WI (22 miles from Appleton, WI)
- 12 hours ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Pharmacy Customer Service Associate
- Menasha, WI (6 miles from Appleton, WI)
- 12 hours ago
- Menasha, WI (6 miles from Appleton, WI)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Our client in Appleton is looking for a Customer Service Representative to join their team! They have been in business for nearly 50 years....
Customer Service/Financial Services Rep** **Job Summary:** Join a medical practice as a Financial Services Representative and become an integral part of our team. Based in our dynamic office, you...
We believe passionate people provide excellent service. As our Member Service Representative, your active listening skills, "find a way" attitude, and financial acumen will solidify your role as a...
- Green Bay, WI (22 miles from Appleton, WI)
- 3 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 3 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Customer Service/Financial Services Rep Job Summary: Join a medical practice as a Financial Services Representative and become an integral part of our team. Based in our dynamic office, you will...
Appleton - Sales and Customer Service Representative
- Appleton, WI
- 4 days ago
- Appleton, WI
- 4 days ago
Naturescape is seeking to hire a full-time Sales & Customer Service Representative to provide support at our Appleton, WI branch. Would you like to work with a stable, family-owned business?...
Customer Service Representative - Inside Sales Solutions
- Appleton, WI
- 4 days ago
- Appleton, WI
- 4 days ago
Miller Electric is about building things that matter. As part of the Inside Sales Solutions team, you become an important part of how people build, repair and create to make this a better,...
Customer Service Account Manager
- Green Bay, WI (22 miles from Appleton, WI)
- 4 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 4 days ago
Company: Smyth Location: Green Bay, WI Career Level: Mid-Senior Level Industries: Manufacturing, Engineering, Aerospace Description Smyth-Green Bay is seeking candidates who take pride in what...
Associate Customer Service Representative
- Neenah, WI (9 miles from Appleton, WI)
- 4 days ago
- Neenah, WI (9 miles from Appleton, WI)
- 4 days ago
Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses,...
Customer Account Representative
- Green Bay, WI (22 miles from Appleton, WI)
- 4 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 4 days ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...
- Neenah, WI (9 miles from Appleton, WI)
- 5 days ago
- Neenah, WI (9 miles from Appleton, WI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative II/III
- Wrightstown, WI (10 miles from Appleton, WI)
- 5 days ago
- Wrightstown, WI (10 miles from Appleton, WI)
- 5 days ago
Description The Customer Service Representative II/III is responsible for meeting the goals and objectives of the organization by receiving, resolving, and communicating solutions to customer inquiries...
Customer Service Representative
- Green Bay, WI (22 miles from Appleton, WI)
- 5 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 5 days ago
WPS, a subsidiary of WEC Energy Group, is seeking Customer Service Representatives in our Green Bay, WI location....
Demographic Data for Appleton, WI
Moving to Appleton, WI? Find some basic demographic data about Appleton, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Appleton, WI
Highest Education Level
Customer Service Representatives in Appleton, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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