Customer Service Representative Jobs in Appleton, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Kaukauna, WI
- Albany International Corp.
- Kaukauna, WI (7 miles from Appleton, WI)
- 20 hours ago
- Kaukauna, WI (7 miles from Appleton, WI)
- 20 hours ago
Customer Service Representative - Kaukauna, WI Albany International Corp....
In Person- Brightspeed
- Seymour, WI (15 miles from Appleton, WI)
- 23 hours ago
- Seymour, WI (15 miles from Appleton, WI)
- 23 hours ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
HybridHere at Fleet Farm, providing the best customer care is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Care...
In PersonCustomer Service Representative - Patient Registration
- R1 RCM
- Oshkosh, WI (16 miles from Appleton, WI)
- 2 days ago
- Oshkosh, WI (16 miles from Appleton, WI)
- 2 days ago
As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....
In PersonSpecialist, Customer Service & Fulfillment
- TreeHouse Foods
- De Pere, WI (16 miles from Appleton, WI)
- 2 days ago
- De Pere, WI (16 miles from Appleton, WI)
- 2 days ago
Employee Type: Full time Location: WI De Pere Job Type: Customer Service Job Posting Title: Specialist, Customer Service & Fulfillment About Us: TreeHouse Foods is a leading manufacturer of...
In Person- Jewelers Mutual
- Neenah, WI (9 miles from Appleton, WI)
- 2 days ago
- Neenah, WI (9 miles from Appleton, WI)
- 2 days ago
Summary Customer Care Representatives respond to inquiries from policyholders, prospects, and coworkers through multiple channels of communication. Uses general insurance and jewelry knowledge...
In Person- Flex-Staff
- Green Bay, WI (22 miles from Appleton, WI)
- 2 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 2 days ago
Job #: 206089 Title: Customer Service Specialist Location: Green Bay Salary Range: $18/hour-$23/hour Description: Job Title: Customer Account Specialist Pay Rate: $18/hour-$23/hour, based on...
In PersonJob #: 206080 Title: Customer Service Location: Appleton Salary Range: $15/hour-$20/hour Description: Job Title: Customer Service Specialist Pay Rate: $15/hour-$20/hour Hours: Various hours...
In PersonCustomer Service Representative, Sanford Health
- 40000 Sanford Health Plan
- Appleton, WI
- 3 days ago
- Appleton, WI
- 3 days ago
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's...
In PersonCustomer Service - Account Coordinator
- Great Northern
- Oshkosh, WI (16 miles from Appleton, WI)
- 5 days ago
- Oshkosh, WI (16 miles from Appleton, WI)
- 5 days ago
Why Great Northern Established in 1962, Great Northern is a local, privately owned paper-based packaging manufacturer with a long history of providing secure, stable, and meaningful positions. You...
In PersonCustomer Service Representative
- Trillium Staffing
- Green Bay, WI (22 miles from Appleton, WI)
- 5 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 5 days ago
Want to apply for Customer Service Representative? To apply for Customer Service Representative enter your email address below....
In PersonCustomer Support Representative - 3rd Shift
- Kelly Services
- Green Bay, WI (22 miles from Appleton, WI)
- 5 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 5 days ago
Customer Support Representative - 3rd Shift Apply Now Applied To save a job sign in or get started Job ID: 10238853 Posted today Back Green Bay, WI, US Office High School or equivalent Full Time,...
RemoteCustomer Support Representative – 3rd Shift
- Green Bay, WI (22 miles from Appleton, WI)
- 6 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 6 days ago
Customer Support Representative – 3rd Shift Green Bay, WI $22/hour Full-Time | 3rd Shift | On-Site Start Date: 06/08/2026 Schedule Rotating schedule: 3 days on / 3...
RemotePatient Registration - Customer Service Representative
- R1 RCM
- Oshkosh, WI (16 miles from Appleton, WI)
- 6 days ago
- Oshkosh, WI (16 miles from Appleton, WI)
- 6 days ago
As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....
In PersonRepresentative - Customer Service (Order Clerk)
- EssilorLuxottica Group
- Green Bay, WI (22 miles from Appleton, WI)
- 10 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 10 days ago
GENERAL FUNCTION The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns...
In PersonDemographic Data for Appleton, WI
Moving to Appleton, WI? Find some basic demographic data about Appleton, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Appleton, WI
Highest Education Level
Customer Service Representatives in Appleton, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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