Customer Service Representative Jobs in Appleton, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish) (Shared-Multiple locations)
- Oshkosh, WI (16 miles from Appleton, WI)
- 30+ days ago
- Oshkosh, WI (16 miles from Appleton, WI)
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Neenah, WI (9 miles from Appleton, WI)
- 7 hours ago
- Neenah, WI (9 miles from Appleton, WI)
- 7 hours ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Tobacco Outlet 526 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors,...
Answers telephone as Finance Department telephone customer service representative for utility, tax, parking and miscellaneous City Hall telephone calls; responds to inquiries and routine complaints...
- Green Bay, WI (22 miles from Appleton, WI)
- 1 day ago
- Green Bay, WI (22 miles from Appleton, WI)
- 1 day ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Stop-N-Go 543 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors, such...
Store Customer Service Specialist (Shared-Multiple Locations)
- Green Bay, WI (22 miles from Appleton, WI)
- 1 day ago
- Green Bay, WI (22 miles from Appleton, WI)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
CLUB Customer Service Outfitter
- Green Bay, WI (22 miles from Appleton, WI)
- 1 day ago
- Green Bay, WI (22 miles from Appleton, WI)
- 1 day ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Medical Customer Service GB West
- Green Bay, WI (22 miles from Appleton, WI)
- 1 day ago
- Green Bay, WI (22 miles from Appleton, WI)
- 1 day ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
- De Pere, WI (16 miles from Appleton, WI)
- 1 day ago
- De Pere, WI (16 miles from Appleton, WI)
- 1 day ago
Customer Service Specialist Do you love building relationships? Are you easy to talk to? Join our Customer Service Team! This is an opportunity to start a career in transportation and incorporate...
- Green Bay, WI (22 miles from Appleton, WI)
- 1 day ago
- Green Bay, WI (22 miles from Appleton, WI)
- 1 day ago
Benefits: Employee discounts Free uniforms Opportunity for advancement 401(k) Company parties Training & development Pre-Sale - Member Service Representative Description: This role pre-sale is to...
Senior Customer Service Representative
- Green Bay, WI (22 miles from Appleton, WI)
- 3 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 3 days ago
Customer Service Representative! This position is full-time and temp-to-hire with the company....
- Neenah, WI (9 miles from Appleton, WI)
- 3 days ago
- Neenah, WI (9 miles from Appleton, WI)
- 3 days ago
Summary The Client Advocate oversees end-to-end renewals, manages client relationships, and supports daily client inquiries. This position involves working closely with clients to understand their...
Senior Customer Service Representative
- Green Bay, WI (22 miles from Appleton, WI)
- 3 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 3 days ago
Customer Service Representative! This position is full-time and temp-to-hire with the company....
Customer Service Representative
- Green Bay, WI (22 miles from Appleton, WI)
- 4 days ago
- Green Bay, WI (22 miles from Appleton, WI)
- 4 days ago
JOB REQUIREMENTS: The Bay Family of Companies has an opening at ourFrontLine Building Products division in Green Bay for a Customer ServiceRepresentative. The position will be responsible for...
Bilingual Customer Service Specialist
- Oshkosh, WI (16 miles from Appleton, WI)
- 4 days ago
- Oshkosh, WI (16 miles from Appleton, WI)
- 4 days ago
JOB REQUIREMENTS: Customer Service Specialists work closely withwholesale and retail customers to determine their needs, answer theirquestions about Sherwin-Williams products, and recommend the...
JOB REQUIREMENTS: Company / Location Information A.O. Smith is a globalleader applying innovative technologies and energy-efficient solutionsto products manufactured and marketed worldwide. The...
Demographic Data for Appleton, WI
Moving to Appleton, WI? Find some basic demographic data about Appleton, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Appleton, WI
Highest Education Level
Customer Service Representatives in Appleton, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Referrals
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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