Customer Service Representative Jobs in Appleton, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Associate Customer Service Representative
- Little Chute, WI (2 miles from Appleton, WI)
- 6 hours ago
- Little Chute, WI (2 miles from Appleton, WI)
- 6 hours ago
Associate Customer Service RepresentativeWork Mode:RemoteLocation:Remote - Kohler WisconsinOpportunityThe Associate Customer Service Representative (B2B) providesworld-class support to domestic, international...
Remote WorkCustomer Service Representative
- Kaukauna, WI (7 miles from Appleton, WI)
- 7 hours ago
- Kaukauna, WI (7 miles from Appleton, WI)
- 7 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(02029) - 1179 S Washburn St
- Oshkosh, WI (16 miles from Appleton, WI)
- 13 hours ago
- Oshkosh, WI (16 miles from Appleton, WI)
- 13 hours ago
Domino's Pizza is looking for customer service representatives/pizza makers for our growing team....
- Seymour, WI (15 miles from Appleton, WI)
- 2 days ago
- Seymour, WI (15 miles from Appleton, WI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Associate - Temporary
- Oshkosh, WI (16 miles from Appleton, WI)
- 2 days ago
- Oshkosh, WI (16 miles from Appleton, WI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job #: 203844 Title: Full Time Customer Service Specialist Location: Appleton Salary Range: $20.40/hour Description: Job ID: 203843 Do you have customer service experience over the phone? Are you...
Job Description: Job Description Facilitate the needs of our distributors, field sales team, warehouses, and divisions including but not limited to orders, expediting, quotes, returns, price and...
Customer Service Center Specialist
- Brillion, WI (15 miles from Appleton, WI)
- 6 days ago
- Brillion, WI (15 miles from Appleton, WI)
- 6 days ago
Endries is a leading distributor of fasteners and Class-C parts serving industrial Original Equipment Manufacturers (OEM’s) and the Industrial marketplace worldwide. From its headquarters in...
- Neenah, WI (9 miles from Appleton, WI)
- 6 days ago
- Neenah, WI (9 miles from Appleton, WI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Little Chute, WI (2 miles from Appleton, WI)
- 6 days ago
- Little Chute, WI (2 miles from Appleton, WI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Ashwaubenon, WI (21 miles from Appleton, WI)
- 6 days ago
- Ashwaubenon, WI (21 miles from Appleton, WI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Menasha, WI (6 miles from Appleton, WI)
- 6 days ago
- Menasha, WI (6 miles from Appleton, WI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- De Pere, WI (16 miles from Appleton, WI)
- 6 days ago
- De Pere, WI (16 miles from Appleton, WI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Oshkosh, WI (16 miles from Appleton, WI)
- 6 days ago
- Oshkosh, WI (16 miles from Appleton, WI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Appleton, WI
Moving to Appleton, WI? Find some basic demographic data about Appleton, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Appleton, WI
Highest Education Level
Customer Service Representatives in Appleton, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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