Customer Service Representative Jobs in Spokane Valley, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Assoc. Cert
- Walgreens
- Spokane, WA (14 miles from Spokane Valley, WA)
- moments ago
- Spokane, WA (14 miles from Spokane Valley, WA)
- moments ago
Job Description: Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly,...
In PersonCustomer Care Representative - Farmers Workplace Solutions (FWS)
- Farmers Insurance Group
- Spokane, WA (14 miles from Spokane Valley, WA)
- 1 day ago
- Spokane, WA (14 miles from Spokane Valley, WA)
- 1 day ago
We are Farmers - where ambition meets opportunity. At Farmers, we're not just known for unforgettable jingle - we're a team with a passion for purpose and making a real difference in people's...
RemoteCustomer Service Rep. - Bilingual
- TEKsystems
- Spokane Valley, WA
- 2 days ago
- Spokane Valley, WA
- 2 days ago
Customer Service Representative - Bilingual in English & Spanish A well-established, Washington-based credit union is seeking a Customer Service Representative to join its growing team....
In PersonU-Box Customer Care Representative (CDL)
- U-Haul Co. of Washington
- Spokane, WA (14 miles from Spokane Valley, WA)
- 4 days ago
- Spokane, WA (14 miles from Spokane Valley, WA)
- 4 days ago
Compensation Range: $26.00 to $28.00 Hourly Location: 365 N Herborn Pl, Post Falls, Idaho 83854 United States of America Have you ever wished the open road could be your office? If so, then...
In PersonCustomer Service Representative/Teller
- Glacier Bancorp, Inc.
- Spokane, WA (14 miles from Spokane Valley, WA)
- 6 days ago
- Spokane, WA (14 miles from Spokane Valley, WA)
- 6 days ago
About The Role Our growing financial institution is seeking a full time Customer Service Representative/Teller to be an integral part of our North Spokane team....
In PersonU-Box Customer Care Representative (CDL)
- U-Haul
- Post Falls, ID (11 miles from Spokane Valley, WA)
- 6 days ago
- Post Falls, ID (11 miles from Spokane Valley, WA)
- 6 days ago
Compensation Range: $26.00 to $28.00 Hourly Location: 365 N Herborn Pl, Post Falls, Idaho 83854 United States of America Have you ever wished the open road could be your office? If so, then...
In PersonAssociate Customer Care Representative
- Amica Mutual Insurance
- Liberty Lake, WA (2 miles from Spokane Valley, WA)
- 6 days ago
- Liberty Lake, WA (2 miles from Spokane Valley, WA)
- 6 days ago
We're seeking a Customer Service Representative to join the team! Job Overview: This position involves telephone contact to assist and service policy holders with their insurance needs....
HybridStudent Customer Care Representative
- Amica Mutual Insurance
- Liberty Lake, WA (2 miles from Spokane Valley, WA)
- 6 days ago
- Liberty Lake, WA (2 miles from Spokane Valley, WA)
- 6 days ago
Description Student Customer Care Representative Service Center Ops - West 24081 East Mission Avenue, Suite 200. Liberty Lake, WA 99019 Thank you for considering Amica as part of your career...
In Person Part Time- Fiserv Inc
- Liberty Lake, WA (2 miles from Spokane Valley, WA)
- 7 days ago
- Liberty Lake, WA (2 miles from Spokane Valley, WA)
- 7 days ago
Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial...
In Person- at U-Haul in Spokane Valley, Washington, United States
- Spokane Valley, WA
- 8 days ago
- Spokane Valley, WA
- 8 days ago
Day to day duties of a Customer Service Representative: As a Customer Service Representative you will interface with U-Haul customers to identify what they are looking for so that you can recommend...
In Person- R&R Heating and Air Conditioning
- Spokane, WA (14 miles from Spokane Valley, WA)
- 11 days ago
- Spokane, WA (14 miles from Spokane Valley, WA)
- 11 days ago
We believe the best work happens when people feel supported and valued. In this role, you'll join a team that prioritizes 'people first' in every decision we make. You'll be the central link...
In Person- Sherwin-Williams
- Spokane, WA (14 miles from Spokane Valley, WA)
- 12 days ago
- Spokane, WA (14 miles from Spokane Valley, WA)
- 12 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person- Sherwin Williams
- Spokane, WA (14 miles from Spokane Valley, WA)
- 12 days ago
- Spokane, WA (14 miles from Spokane Valley, WA)
- 12 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person- TechFinitive
- Spokane, WA (19 miles from Spokane Valley, WA)
- 14 days ago
- Spokane, WA (19 miles from Spokane Valley, WA)
- 14 days ago
Techfinitive Inc is currently hiring a motivated and customer-focused Customer Service Representative to join our growing team....
In Person- KFC
- Post Falls, ID (11 miles from Spokane Valley, WA)
- 15 days ago
- Post Falls, ID (11 miles from Spokane Valley, WA)
- 15 days ago
Customer Service Team Member Pay Range: $16.66 per hour - $17.25 per hour Team members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family,...
In PersonDemographic Data for Spokane Valley, WA
Moving to Spokane Valley, WA? Find some basic demographic data about Spokane Valley, WA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Spokane Valley, WA
Highest Education Level
Customer Service Representatives in Spokane Valley, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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