Customer Service Representative Jobs in Washington
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA
- 9 days ago
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA
- 9 days ago
I am currently seeking a Mandarin Speaking full time employees for my insurance and financial services office in Bellevue, WA. Benefits: Hiring bonus Commission and Bonus based on performance...
Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
We are seeking an experienced Principal Program Manager to join the Worldwide Defect Elimination (WWDE) team within the larger Stores Customer Service (CS) organization. The role will focus on...
Store Customer Service Specialist - Bilingual (Spanish/English) Preferred
- Spokane, WA
- 30+ days ago
- Spokane, WA
- 30+ days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
PAPE MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - TACOMA, WA SALESPERSON - CUSTOMER SERVICE ADVISOR: Are you a people person? Do you love building long-lasting relationships? Are you...
Pape Machinery, the premier capital equipment dealer in the West, is seeking a Customer Service Representative to join their team....
Costco - Customer Service Associates/Cashier $16-$35/hr
- Snohomish, WA
- 9 hours ago
- Snohomish, WA
- 9 hours ago
No experience requited, hiring immediately, appy now.Costco is looking for retail cashiers/customer service/team members to join our growing company. Full and part time postions available....
Title: Customer Service Clerk FT w/Benefits Location: United States-Washington-Silverdale Job Number: 250001A9 Join us as our next Customer Service Clerk here in Silverdale, WA at the Navy...
Client Service Associate: New Full-Time Opportunity! Competitive Pay and Benefits!
- Bellingham, WA
- 9 hours ago
- Bellingham, WA
- 9 hours ago
Job Summary: Express Employment Professionals in Bellingham has partnered with a local financial firm in Bellingham to find an experienced Client Service Associate to join their team! This is a...
Plumbing Dispatcher - Customer Service Rep
- Spokane Valley, WA
- 9 hours ago
- Spokane Valley, WA
- 9 hours ago
Are you ready to join a growing team that values your hard work? At Raptor Rooter & Plumbing in Spokane Valley, WA, we are hiring a full-time Plumbing Dispatcher - Customer Service Rep to help...
Id : 74607, Title : Manager, Sales and Customer Service, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...609, ExternalPostedStartDate : 2025-04-28T11:55:50...
Compensation range: $20.76 to $22 The Style Guide is responsible for delivering exceptional customer experiences while contributing to the showroom's overall sales goals. As a brand ambassador,...
Customer Assistance Representative Part Time Posting Start Date: 4/30/25 American Airlines is seeking Part Time Customer Assistance Representative at the Seattle-Tacoma International Airport. The...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Washington
Highest Education Level
Customer Service Representatives in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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