Customer Service Representative Jobs in Washington
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA
- 4 days ago
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA
- 4 days ago
I am currently seeking a Mandarin Speaking part time or a full time employees for multiple positions for my insurance and financial services office in Bellevue, WA. Benefits: Hiring bonus Bonus...
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...
Customer Service Clerk, Starting at $18.00 hr Full-Time, Monday - Friday, Various Shifts Earn 1 week of vacation after 90 days of employment. Paid Sick Leave available after the first 90 calendar...
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (We
- Seattle, WA
- 6 hours ago
- Seattle, WA
- 6 hours ago
Salary Range:$18.61 - $25.10(Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards.)Posting Date:March 24, 2025This...
Pierce College Customer Service Specialist 1 - Part Time Floater *This is a non-permanent, part-time floater position with a 12-month duration. SALARY $19.50 - $23.52 Hourly LOCATION Lakewood, WA...
This is a starting, entry level job title for the Customer Service Representative Career Ladder and subject to General Work Provisions of the Collective Bargaining Agreement....
We are currently in search of an individual with exceptional customer service skills and a solid six months (or more!) of experience within the financial industry, encompassing both teller and new...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Our client, a leader in the aerospace industry, is seeking a Customer Service Representative to join their team....
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Ready to deliver world-class customer service experiences? Doing so has never been a higher organizational priority nor, for that matter, have companies ever found it so hard to find people with...
About the Role: Our growing financial institution is seeking a Part time (30 hours per week) Customer Service Representative/Teller to be an integral part of our Quincy team....
Commercial Client Services Representative
- Liberty Lake, WA
- 15 hours ago
- Liberty Lake, WA
- 15 hours ago
Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards. + Demonstrates compliance with all bank regulations...
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Washington
Highest Education Level
Customer Service Representatives in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- Order Entry
- First In, First Out
- Asset Protection
- Customer Support
- Sales Leadership
- Baking
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Loading & Unloading
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Referrals
- Customer Relations
- Stocking
- Listening
- Retail
- Friendliness
- Telephone Skills
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »