Customer Service Representative Jobs in Washington
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Contact Center Customer Experience Specialist - Cardmember Services
- Seattle, WA
- 2 hours ago
- Seattle, WA
- 2 hours ago
Contact Center Customer Experience Specialist - Cardmember Services U.S. Bank - Seattle, WA 98194 Posted: 8/20/2025 - Expires: 10/19/2025 Job ID: 292360946 Apply Now I have already applied Save...
Retail Customer Service Associate FedEx Office and Print Services Inc - Shoreline, WA Posted: 8/19/2025 - Expires: 11/17/2025 Job ID: 292359334 Apply Now I have already applied Save Job Print...
Ready to do your best work? Interested in a minimum starting hourly rate of $18.06 per hour - $21.25 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Security Engineer, Threat Discovery and Detection (TD2), Customer Service Security
- Seattle, WA
- 6 hours ago
- Seattle, WA
- 6 hours ago
Are you passionate about protecting Amazon's customers from emerging cyber threats? Join our team to develop innovative detection capabilities that defend against sophisticated attacks at massive...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
INTRODUCTION Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a...
Our Mission: Keep Washington Safe and Working! Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability. At Labor & Industries (L&I), we're...
Membership Engagement II (Customer Service Representative)
- Kent, WA
- 9 hours ago
- Kent, WA
- 9 hours ago
Overview Our Commitment to Equity The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and...
Customer Service Representative - Bellevue Clinic
- Bellevue, WA
- 13 hours ago
- Bellevue, WA
- 13 hours ago
Responsibilities Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic....
Sign-On Bonus Opportunity of up to $4,000* Pay Range: $55000 - $150000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Compensation Range: $24.00 to $35.00 Hourly Location: 2304 E Nob Hill Blvd, Yakima, Washington 98901 United States of America Have you ever wished the open road could be your office? If so, then...
Customer Service Associate - Temporary
- Spokane Valley, WA
- 22 hours ago
- Spokane Valley, WA
- 22 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Retail Customer Service Specialist (English & Spanish)
- Tacoma, WA
- 22 hours ago
- Tacoma, WA
- 22 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Demographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Washington
Highest Education Level
Customer Service Representatives in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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