Customer Service Representative Jobs in Washington
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA
- 14 days ago
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA
- 14 days ago
I am currently seeking a Mandarin AND Cantonese speaking part-time employees for my insurance and financial services office in Bellevue, WA. Benefits: Hiring bonus Commission and Bonus based on...
Finance Member Consultant II - Customer Service
- Bainbridge Island, WA
- 8 days ago
- Bainbridge Island, WA
- 8 days ago
Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our people helping...
- Seattle, WA
- 2 days ago
- Seattle, WA
- 2 days ago
At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, creative, and driven people. If you want to help make history and...
Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company. At the core of this customer centricity is the Worldwide Customer Service organization. Our Finance leaders...
6100 - Tulalip - 9728 Quil Ceda Blvd., Marysville, Washington, 98271 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
PAPE MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - KENT, WA SALESPERSON - CUSTOMER SERVICE ADVISOR: Are you a people person? Do you love building long-lasting relationships? Are you driven...
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Ke
- Kent, WA
- 2 hours ago
- Kent, WA
- 2 hours ago
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Ke HomeStreet Bank - Kent, WA Posted: 7/4/2025 - Expires: 10/2/2025 Job ID: 291399501 Apply Now I have already applied Save...
Part-Time Member Service Representative I - Member Support
- Vancouver, WA
- 2 hours ago
- Vancouver, WA
- 2 hours ago
Part-Time Member Service Representative I - Member Support iQ Credit Union - Vancouver, WA Posted: 7/5/2025 - Expires: 10/3/2025 Job ID: 291412658 Apply Now I have already applied Save Job Print...
Seattle is accepting applications for Customer Service Representatives....
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Backend Software Engineer Graduate-Customer Service Platform-2025 Start (BS/MS)
- Seattle, WA
- 6 hours ago
- Seattle, WA
- 6 hours ago
AboutThe Customer Service Platform (CSP) is a team that integrates the product technology resources of the company's internal customer service system. Our mission is to provide users with...
Responsibilities Responsibilties include: Rooms patients including making a patient assessment; collects medical data; documents data for appropriate visit; and assists with the physical exam....
Who is Blueprint? We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Remote or On-site)
- Seattle, WA
- 11 hours ago
- Seattle, WA
- 11 hours ago
Job Description: Job Title: Customer Service Representative Company: Coupang Inc....
Remote WorkDemographic Data for Washington
Moving to Washington? Find some basic demographic data about Washington below.
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Salary for Customer Service Representative Jobs in Washington
Highest Education Level
Customer Service Representatives in Washington offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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