Customer Service Representative Jobs in Leesburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Best Friends Pet Hotel
- Best Friends Pet Care
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 13 hours ago
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 13 hours ago
Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
In PersonCustomer Assistance Representative - Dulles Airport
- Enterprise Mobility
- Dulles, VA (23 miles from Leesburg, VA)
- 13 hours ago
- Dulles, VA (23 miles from Leesburg, VA)
- 13 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
In PersonBilingual Customer Service Representative
- Gold Medal Environmental - Apple Valley Waste
- Charles Town, WV (19 miles from Leesburg, VA)
- 21 hours ago
- Charles Town, WV (19 miles from Leesburg, VA)
- 21 hours ago
Lead From the Front. Drive Results. Build Something That’s Growing Fast. Patriot Disposal / Apple Valley Waste is one of the fastest-growing waste and recycling companies in the Mid-Atlantic. As...
In Person- Wawa, Inc.
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 1 day ago
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service & Sales Floor Support - Fair Lakes Promenade Rack
- Nordstrom Inc.
- Fairfax, VA (14 miles from Leesburg, VA)
- 2 days ago
- Fairfax, VA (14 miles from Leesburg, VA)
- 2 days ago
Job Description Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a...
In PersonLicensed Realtor / Front Desk / Customer Service / Bi-Lingual
- Rockville, MD (22 miles from Leesburg, VA)
- 2 days ago
- Rockville, MD (22 miles from Leesburg, VA)
- 2 days ago
Ideally I'm looking for a licensed real estate agent who has office experience, answering phones, and good CUSTOMER SERVICE - to me that means someone who is good on the phone, is upbeat and happy...
In PersonCustomer Support Representative
- Vector Security
- Gainesville, VA (16 miles from Leesburg, VA)
- 2 days ago
- Gainesville, VA (16 miles from Leesburg, VA)
- 2 days ago
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Customer Support...
In Person- Serenity Mental Health Centers
- Fairfax, VA (14 miles from Leesburg, VA)
- 2 days ago
- Fairfax, VA (14 miles from Leesburg, VA)
- 2 days ago
Customer Care Specialist Employment Type : Full-Time Compensation: $25$30/hr + quarterly performance based bonuses. Make a Meaningful Impact At Serenity, we believe meaningful work comes from...
In Person- Food Lion
- Manassas, VA (20 miles from Leesburg, VA)
- 2 days ago
- Manassas, VA (20 miles from Leesburg, VA)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 430551 Address: USA-VA-Manassas-13490 Dumfries Road Store Code: Store 01208 FRONT END (7219898) Food Lion has been providing an easy,...
In Person Part TimeLead Client Service Representative
- Rarebreed Veterinary Partners
- Vienna, VA (23 miles from Leesburg, VA)
- 3 days ago
- Vienna, VA (23 miles from Leesburg, VA)
- 3 days ago
Are you a natural leader who thrives at the front lines of client experience? Veterinary Surgical Center in Vienna, VA is looking for a Lead Client Service Representative to be the steady,...
In PersonCustomer Service Representative - FT
- Avis Budget Group
- Sterling, VA (9 miles from Leesburg, VA)
- 3 days ago
- Sterling, VA (9 miles from Leesburg, VA)
- 3 days ago
United States Dulles Intl APO, 23330 Autopilot Dr, Dulles VA 20166, United States Full Time Job description $17.20/hourMonthly Commission OpportunityShift Premium may Apply We're hiring...
In PersonCustomer Service Rep(04682) - 13050 Middlebrook Rd
- Domino's
- Germantown, MD (17 miles from Leesburg, VA)
- 4 days ago
- Germantown, MD (17 miles from Leesburg, VA)
- 4 days ago
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if...
In PersonCustomer Service & Administrative Coordinator
- PrideStaff
- Sterling, VA (9 miles from Leesburg, VA)
- 4 days ago
- Sterling, VA (9 miles from Leesburg, VA)
- 4 days ago
We are hiring for a Customer Service and Administrative Coordinator on behalf of our client; an established home services and specialty contracting company. This in-office position is located in...
In Person- Sterling, VA (8 miles from Leesburg, VA)
- 5 days ago
- Sterling, VA (8 miles from Leesburg, VA)
- 5 days ago
Customer Service Representative Pay: Based on Experience Job type: Full-time We welcome all customer related experiences / High school graduates / College graduates. Come join our team!...
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Ashburn, VA (6 miles from Leesburg, VA)
- 5 days ago
- Ashburn, VA (6 miles from Leesburg, VA)
- 5 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonDemographic Data for Leesburg, VA
Moving to Leesburg, VA? Find some basic demographic data about Leesburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Leesburg, VA
Highest Education Level
Customer Service Representatives in Leesburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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