Customer Service Representative Jobs in Leesburg, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Ashburn, VA (6 miles from Leesburg, VA)
- 2 hours ago
- Ashburn, VA (6 miles from Leesburg, VA)
- 2 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service - Self Storage Manager
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 7 hours ago
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 7 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.15 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
IAD Rental Car Customer Service
- Sterling, VA (9 miles from Leesburg, VA)
- 17 hours ago
- Sterling, VA (9 miles from Leesburg, VA)
- 17 hours ago
EDS Service Solutions is looking for friendly, smiling faces with good communication skills to work in Customer Service Roles at our IAD Car Rental location. It's simple, if you like meeting new...
Customer Service Representative
- Sterling, VA (9 miles from Leesburg, VA)
- 17 hours ago
- Sterling, VA (9 miles from Leesburg, VA)
- 17 hours ago
Serve as support to sales consultant(s), other support staff and provide customer service to assigned customer accounts. . Responsibilities: -Providing product and order information; acting and...
Customer Service Rep(06063) - 12962 Travilah Rd.
- Potomac, MD (19 miles from Leesburg, VA)
- 22 hours ago
- Potomac, MD (19 miles from Leesburg, VA)
- 22 hours ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Advisor Float - Clarksburg
- Rockville, MD (24 miles from Leesburg, VA)
- 22 hours ago
- Rockville, MD (24 miles from Leesburg, VA)
- 22 hours ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Representative- Fair Lakes 0441
- Fairfax, VA (14 miles from Leesburg, VA)
- 23 hours ago
- Fairfax, VA (14 miles from Leesburg, VA)
- 23 hours ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
Sales & Customer Service Associate - Full Time
- Rockville, MD (24 miles from Leesburg, VA)
- 1 day ago
- Rockville, MD (24 miles from Leesburg, VA)
- 1 day ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence? Do you know how to help someone feel understood and...
Loss Prevention Customer Service Associate II
- Dulles, VA (23 miles from Leesburg, VA)
- 1 day ago
- Dulles, VA (23 miles from Leesburg, VA)
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative
- Sterling, VA (9 miles from Leesburg, VA)
- 1 day ago
- Sterling, VA (9 miles from Leesburg, VA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Ashburn, VA (6 miles from Leesburg, VA)
- 1 day ago
- Ashburn, VA (6 miles from Leesburg, VA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(06115) - 350 Fortune Terrace
- Rockville, MD (24 miles from Leesburg, VA)
- 2 days ago
- Rockville, MD (24 miles from Leesburg, VA)
- 2 days ago
You'll find our Customer Service Representative jobs offer you more....
Eyewear Customer Service/Sales Advisor Part Time
- Reston, VA (15 miles from Leesburg, VA)
- 3 days ago
- Reston, VA (15 miles from Leesburg, VA)
- 3 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 3 days ago
- Gaithersburg, MD (23 miles from Leesburg, VA)
- 3 days ago
As a Customer Service Representative with us, you'll discover a workplace genuinely invested in your individual triumph....
DMV Customer Service Center Work Leader - #00873 Work Leader Lorton CSC
- Fairfax, VA (14 miles from Leesburg, VA)
- 3 days ago
- Fairfax, VA (14 miles from Leesburg, VA)
- 3 days ago
Title: DMV Customer Service Center Work Leader - #00873 Work Leader Lorton CSC State Role Title: Admin and Office Spec III Hiring Range: $53, 038 - Commensurate with Experience Pay Band: NV 3...
Demographic Data for Leesburg, VA
Moving to Leesburg, VA? Find some basic demographic data about Leesburg, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Leesburg, VA
Highest Education Level
Customer Service Representatives in Leesburg, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Typing
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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