Customer Service Representative Jobs in Virginia
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep Hot Opportunity
- Superior Trailer
- Richmond, VA
- 6 days ago
- Superior Trailer
- Richmond, VA
- 6 days ago
Join Our Team as a Customer Service Rep at Superior Trailer! Are you passionate about providing exceptional customer service and making a positive impact on people's lives? Do you thrive in a...
In PersonCustomer Service Representative Virginia Beach, VA Salary: $20.65 - $25.81 per hour / $41,609.75 - $52,007.15 annually *pay is commensurate to experience* When you grow, GEICO grows....
In PersonCUSTOMER SERVICE REPRESENTATIVE One GEICO Blvd....
In PersonSummary: The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions....
In PersonService Center Arlington RX JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to...
In PersonAs a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a...
In PersonCategory/Area of Expertise: Retail Operations Job Requisition: 505324 Address: USA-VA-Powhatan-2105 Academy Rd. Store Code: Store 01361 Front End (7222292) Food Lion has been providing an easy,...
In Person Part TimeCategory/Area of Expertise: Retail Operations Job Requisition: 505327 Address: USA-VA-Powhatan-2105 Academy Rd. Store Code: Store 01361 Front End (7222292) Food Lion has been providing an easy,...
In PersonIf you are looking to get your foot in the door with a strong company this role is for you! Starting shifts do require one weekend and working the evening shift. Description Handled inbound calls...
Hybrid Part TimePharmacy Customer Service Assoc. Cert
- Walgreens
- Chesapeake, VA
- 13 hours ago
- Chesapeake, VA
- 13 hours ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
In PersonCustomer Assistance Representative - Dulles Airport
- Enterprise Mobility
- Dulles, VA
- 13 hours ago
- Dulles, VA
- 13 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
In PersonFull Time, Fully Flexible, Customer care assistant
- McDonald's UK
- Norfolk, VA
- 1 day ago
- Norfolk, VA
- 1 day ago
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by...
In Person Full TimeAnticipated End Date: 2026-06-12 Position Title: Customer Care Representative I Job Description: Customer Care Representative I Location: This role enables associates to work virtually full-time,...
In Person- Berkshire Hathaway Energy Company
- Glen Allen, VA
- 1 day ago
- Glen Allen, VA
- 1 day ago
Senior Customer Service Representative: Considerable experience in gas transportation....
In PersonU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonDemographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Virginia
Highest Education Level
Customer Service Representatives in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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