Customer Service Representative Jobs in Ashburn, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Commercial Service Coordinator
- Mallick Plumbing & Heating
- Gaithersburg, MD (18 miles from Ashburn, VA)
- 6 hours ago
- Mallick Plumbing & Heating
- Gaithersburg, MD (18 miles from Ashburn, VA)
- 6 hours ago
Our Team isn’t just made up of plumbers - we are sanitary specialists, assisting community members, families and businesses with their plumbing troubles. As a Montgomery County Small Business, we...
- Cherrydale Vet Clinic
- Arlington, VA (21 miles from Ashburn, VA)
- 1 day ago
- Cherrydale Vet Clinic
- Arlington, VA (21 miles from Ashburn, VA)
- 1 day ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
Front Desk / Customer Service Representative $20/hr. Starting Guarantee Our mission is to deliver the dream of flight!...
Part Time Customer Service Clerk
- Falls Church, VA (21 miles from Ashburn, VA)
- 4 hours ago
- Falls Church, VA (21 miles from Ashburn, VA)
- 4 hours ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Part-time Branch Member Service Representative
- Middleburg, VA (13 miles from Ashburn, VA)
- 6 hours ago
- Middleburg, VA (13 miles from Ashburn, VA)
- 6 hours ago
Overview The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of...
Customer Service Representative, $26/hr
- Rockville, MD (18 miles from Ashburn, VA)
- 6 hours ago
- Rockville, MD (18 miles from Ashburn, VA)
- 6 hours ago
Our client is seeking an onsite Customer Service Representative to join their Rockville, MD team and provide exceptional customer service and deliver premier participant experience....
- Arlington, VA (23 miles from Ashburn, VA)
- 7 hours ago
- Arlington, VA (23 miles from Ashburn, VA)
- 7 hours ago
Company Description Job DescriptionReady to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to...
- Centreville, VA (12 miles from Ashburn, VA)
- 11 hours ago
- Centreville, VA (12 miles from Ashburn, VA)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Support Representative II, Day Shift, Volunteer Services
- Rockville, MD (18 miles from Ashburn, VA)
- 1 day ago
- Rockville, MD (18 miles from Ashburn, VA)
- 1 day ago
Shady Grove Medical Center If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire an experienced...
Staff Assistant/ Team Lead (In-Store Sales and Customer Service)
- Fairfax, VA (11 miles from Ashburn, VA)
- 1 day ago
- Fairfax, VA (11 miles from Ashburn, VA)
- 1 day ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Customer Service Outfitter --- Full Time
- Gainesville, VA (17 miles from Ashburn, VA)
- 1 day ago
- Gainesville, VA (17 miles from Ashburn, VA)
- 1 day ago
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Customer Service Outfitter --- Part Time
- Gainesville, VA (17 miles from Ashburn, VA)
- 1 day ago
- Gainesville, VA (17 miles from Ashburn, VA)
- 1 day ago
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Customer Service Representative
- Bethesda, MD (21 miles from Ashburn, VA)
- 1 day ago
- Bethesda, MD (21 miles from Ashburn, VA)
- 1 day ago
center experience in a technical setting is required Industry experience in physical security and access control is a plus Proficiency in electronics, networking (TCP/IP), and a keen interest in cloud...
Retail Loss Prevention Customer Service Associate II
- Kensington, MD (22 miles from Ashburn, VA)
- 2 days ago
- Kensington, MD (22 miles from Ashburn, VA)
- 2 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Store Customer Service Specialist
- Arlington, VA (23 miles from Ashburn, VA)
- 2 days ago
- Arlington, VA (23 miles from Ashburn, VA)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Ashburn, VA
Moving to Ashburn, VA? Find some basic demographic data about Ashburn, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Ashburn, VA
Highest Education Level
Customer Service Representatives in Ashburn, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »