Customer Service Representative Jobs in Salt Lake City, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Draper, UT (13 miles from Salt Lake City, UT)
- moments ago
- Draper, UT (13 miles from Salt Lake City, UT)
- moments ago
Client Service Associate locations Draper, Utah - United States time type Full time posted on Posted Today job requisition id R-0004261 Job Description Job Summary Our guiding force is to do what...
Lead Director, Meritain Customer Service
- Salt Lake City, UT
- 1 hour ago
- Salt Lake City, UT
- 1 hour ago
center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency. 5 + years' management and leadership...
Customer Account Representative
- Tooele, UT (20 miles from Salt Lake City, UT)
- 4 hours ago
- Tooele, UT (20 miles from Salt Lake City, UT)
- 4 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Representative
- Salt Lake City, UT (11 miles from Salt Lake City, UT)
- 9 hours ago
- Salt Lake City, UT (11 miles from Salt Lake City, UT)
- 9 hours ago
Experience A minimum 1 2 years of helpdesk or call center experience. Education Level A minimum of a high school diploma or equivalent is required....
Customer Service Associate - Temporary
- Woods Cross, UT (19 miles from Salt Lake City, UT)
- 12 hours ago
- Woods Cross, UT (19 miles from Salt Lake City, UT)
- 12 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Assistant Manager
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 1 day ago
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 1 day ago
Do you thrive on making a positive, lasting impact on people?- Do you have customer service experience?- Are you looking for an opportunity to learn a new industry, with paid on the job training?-...
Bilingual Customer Service Specialist (Spanish)
- Salt Lake City, UT
- 1 day ago
- Salt Lake City, UT
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Draper, UT (13 miles from Salt Lake City, UT)
- 1 day ago
- Draper, UT (13 miles from Salt Lake City, UT)
- 1 day ago
Tesla is looking for a Tesla Support Specialist to work onsite in Draper, UT on one of the most progressive vehicle brands in theworld. This position requires a high-level customer and employee...
Savers / Value Village Careers - Customer Service Associate
- Salt Lake City, UT
- 1 day ago
- Salt Lake City, UT
- 1 day ago
Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing,...
Member Service Representative (Teller) - Spanish Speaking Preferred
- Salt Lake City, UT
- 1 day ago
- Salt Lake City, UT
- 1 day ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
Customer Service Representative (remote)
- Salt Lake City, UT
- 2 days ago
- Salt Lake City, UT
- 2 days ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Technical Support Representative
- South Jordan, UT (6 miles from Salt Lake City, UT)
- 2 days ago
- South Jordan, UT (6 miles from Salt Lake City, UT)
- 2 days ago
service representative where technical support or trouble shooting is a primary job function Required Technical Experience: Windows and MacOS : Intermediate knowledge of Windows and Mac operating systems...
Member Service Representative (Teller) - Spanish Preferred
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 2 days ago
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 2 days ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
Customer Service Desk Agent in Salt Lake City
- Salt Lake City, UT
- 2 days ago
- Salt Lake City, UT
- 2 days ago
center experience Customer service experience Ability to multitask ***MUST have customer service & call center experience ***MUST be willing to go into the office in a hybrid capacity Benefits Blurb...
Demographic Data for Salt Lake City, UT
Moving to Salt Lake City, UT? Find some basic demographic data about Salt Lake City, UT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Salt Lake City, UT
Highest Education Level
Customer Service Representatives in Salt Lake City, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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