Customer Service Representative Jobs in Salt Lake City, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative
- Belmar Pharma Solutions
- North Salt Lake, UT (15 miles from Salt Lake City, UT)
- moments ago
- North Salt Lake, UT (15 miles from Salt Lake City, UT)
- moments ago
Customer Experience Representative Division MedQuest Pharmacy Category Pharmaceutical Description MedQuest has been the compounding pharmacy of choice for healthcare providers who refuse to...
In PersonCustomer Service Representative - Remote
- Stafford Communications
- Salt Lake City, UT
- 5 hours ago
- Salt Lake City, UT
- 5 hours ago
As a Customer Service Representative, you will contribute to Premier NXs success by meeting our clients service levels. Come join us!...
RemoteCustomer Service Representative - K9 Lifeline
- Best Friends Pet Care
- Draper, UT (13 miles from Salt Lake City, UT)
- 13 hours ago
- Draper, UT (13 miles from Salt Lake City, UT)
- 13 hours ago
Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
In PersonSenior Managr Global Customer Service
- Fujifilm
- Salt Lake City, UT
- 18 hours ago
- Salt Lake City, UT
- 18 hours ago
Position Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...
RemotePart-Time Patient Access Customer Service Representative
- R1 RCM
- Murray, UT (8 miles from Salt Lake City, UT)
- 19 hours ago
- Murray, UT (8 miles from Salt Lake City, UT)
- 19 hours ago
As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....
In Person Part Time- Adecco US, Inc.
- Salt Lake City, UT
- 20 hours ago
- Salt Lake City, UT
- 20 hours ago
Adecco is currently assisting a local Customer in their search for Customer Service Rep positions in Salt Lake City UT. This is a great opportunity to further your existing skills as a Customer...
In Person- ManpowerGroup
- Sandy, UT (8 miles from Salt Lake City, UT)
- 20 hours ago
- Sandy, UT (8 miles from Salt Lake City, UT)
- 20 hours ago
Our client, a leader in the financial services and fintech industry, is seeking a Customer Service Associate to join their team. As a Customer Service Associate, you will be part of the Customer...
HybridCustomer Service Representative, UT (7/13 Start)
- Progressive Leasing
- Draper, UT (13 miles from Salt Lake City, UT)
- 20 hours ago
- Draper, UT (13 miles from Salt Lake City, UT)
- 20 hours ago
We are currently hiring Customer Service Representatives to help grow our company and ensure our mission is achieved!...
RemoteCustomer Service Associate - Dinner/Close Shift
- Raising Cane's
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 21 hours ago
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 21 hours ago
Starting hiring pay at: $ 14.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonJob Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In Person- The Univeristy of Utah
- Salt Lake City, UT
- 1 day ago
- Salt Lake City, UT
- 1 day ago
Details Open Date: 06/02/2026 Requisition Number: PRN45242B Job Title: Customer Service Management Working Title: Hospitality Operations Assoc Career Progression Track: M00 Track Level: FLSA Code:...
In PersonAssociate Customer Care Specialist
- BioFire Diagnostics, Inc.
- Salt Lake City, UT
- 1 day ago
- Salt Lake City, UT
- 1 day ago
Position Summary Serve internal and external customers with a first call resolution philosophy by providing information and prioritizing their needs through cross collaboration with other depts...
In PersonCustomer Service Engineer (VA ESOM) - EUO Surge Support Travel Team
- IT Concepts, Inc.
- Salt Lake City, UT
- 2 days ago
- Salt Lake City, UT
- 2 days ago
Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing...
In Person- Sherwin Williams
- Draper, UT (13 miles from Salt Lake City, UT)
- 2 days ago
- Draper, UT (13 miles from Salt Lake City, UT)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In Person Part Time- Serenity Mental Health Centers
- Lehi, UT (18 miles from Salt Lake City, UT)
- 2 days ago
- Lehi, UT (18 miles from Salt Lake City, UT)
- 2 days ago
Customer Care Specialist Location: Lehi, UT Employment Type : Full-Time Compensation: $23$30/hr + quarterly performance based bonuses. At Serenity, we believe purposeful work comes from helping...
In PersonDemographic Data for Salt Lake City, UT
Moving to Salt Lake City, UT? Find some basic demographic data about Salt Lake City, UT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Salt Lake City, UT
Highest Education Level
Customer Service Representatives in Salt Lake City, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »