Customer Service Representative Jobs in Salt Lake City, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Dental & Vision Benefits) In-office Sandy, UT or remote in Utah
- Sandy, UT (8 miles from Salt Lake City, UT)
- 4 days ago
- Sandy, UT (8 miles from Salt Lake City, UT)
- 4 days ago
Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....
2025-3005 US - Remote Work from Home Customer Service Rep in a Contractor Role
- Salt Lake City, UT
- 18 hours ago
- Salt Lake City, UT
- 18 hours ago
US English APR Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your application! Overview Omni...
Remote WorkMedical Screener - Reception Technician (Customer Service)
- Salt Lake, UT (11 miles from Salt Lake City, UT)
- 5 hours ago
- Salt Lake, UT (11 miles from Salt Lake City, UT)
- 5 hours ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
- Murray, UT (8 miles from Salt Lake City, UT)
- 5 hours ago
- Murray, UT (8 miles from Salt Lake City, UT)
- 5 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
About this role: Wells Fargo is seeking a Licensed Customer Support Specialist as part of the The Private Bank (TPB) Service Team within Wealth and Investment Management Operations. This team...
As a Customer Service Specialist, you will be an important part of a team who are really the face of OneMain Financial! You will often be the first person the public has contact when calling us....
Customer Service Representative
- North Salt Lake, UT (15 miles from Salt Lake City, UT)
- 12 hours ago
- North Salt Lake, UT (15 miles from Salt Lake City, UT)
- 12 hours ago
The team consists of a manager, a shipping clerk, a quality control professional, and another customer service representative....
- Midvale, UT (8 miles from Salt Lake City, UT)
- 13 hours ago
- Midvale, UT (8 miles from Salt Lake City, UT)
- 13 hours ago
Summary The Fortis Bank Client Services Associate is responsible for creating and maintaining a welcoming and well-organized experience for our clients and our people. The ideal candidate will be...
- Pleasant Grove, UT (24 miles from Salt Lake City, UT)
- 14 hours ago
- Pleasant Grove, UT (24 miles from Salt Lake City, UT)
- 14 hours ago
About The Role Altabank, Division of Glacier Bank, is looking for a Full-time Customer Care Representative for our Pleasant Grove Service Center. Summary This role manages a large volume of...
Location: Customer Service Representative can work at either Salt Lake City, Utah or Elko, Nevada Work Type: Onsite, Monday to Friday, 40 hours a week Sponsorship & Relocation: This opportunity is NOT...
Pharmacy Customer Service Associate
- Holladay, UT (10 miles from Salt Lake City, UT)
- 14 hours ago
- Holladay, UT (10 miles from Salt Lake City, UT)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Holladay, UT (10 miles from Salt Lake City, UT)
- 14 hours ago
- Holladay, UT (10 miles from Salt Lake City, UT)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Representative
- Bountiful, UT (19 miles from Salt Lake City, UT)
- 1 day ago
- Bountiful, UT (19 miles from Salt Lake City, UT)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater...
Demographic Data for Salt Lake City, UT
Moving to Salt Lake City, UT? Find some basic demographic data about Salt Lake City, UT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Salt Lake City, UT
Highest Education Level
Customer Service Representatives in Salt Lake City, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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