Customer Service Representative Jobs in Utah
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Dental & Vision Benefits) In-office Sandy, UT or remote in Utah
- Sandy, UT
- 4 days ago
- Sandy, UT
- 4 days ago
Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....
**Are You Ready to Make It Happen at Mondelez International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** To enhance value and service for Ricolino USA customers by...
Medical Screener - Reception Technician (Customer Service)
- Salt Lake City, UT
- 2 hours ago
- Salt Lake City, UT
- 2 hours ago
The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process....
Customer Service Specialist II (Night Shift)
- Salt Lake City, UT
- 2 hours ago
- Salt Lake City, UT
- 2 hours ago
Responsible for intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills and experience to show a focus on customer satisfaction...
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Remote Medical Customer Service Rep. $16hr UTAH
- Salt Lake City, UT
- 3 hours ago
- Salt Lake City, UT
- 3 hours ago
IMPORTANT: RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate...
Remote WorkWe are looking to add a Lead Customer Service Representative to our team at Animal Tender Pet Resort REPORTS TO: General Manager PAY: $17.00 - $18.00 /hour + tips CORE RESPONSIBILITES (include but are...
Medical Screener - Reception Technician (Customer Service)
- Salt Lake, UT
- 10 hours ago
- Salt Lake, UT
- 10 hours ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Customer Service Specialist Licensed
- Salt Lake City, UT
- 10 hours ago
- Salt Lake City, UT
- 10 hours ago
About this role: Wells Fargo is seeking a Licensed Customer Support Specialist as part of the The Private Bank (TPB) Service Team within Wealth and Investment Management Operations. This team...
As a Customer Service Specialist, you will be an important part of a team who are really the face of OneMain Financial! You will often be the first person the public has contact when calling us....
The team consists of a manager, a shipping clerk, a quality control professional, and another customer service representative....
Summary The Fortis Bank Client Services Associate is responsible for creating and maintaining a welcoming and well-organized experience for our clients and our people. The ideal candidate will be...
About The Role Altabank, Division of Glacier Bank, is looking for a Full-time Customer Care Representative for our Pleasant Grove Service Center. Summary This role manages a large volume of...
Location: Customer Service Representative can work at either Salt Lake City, Utah or Elko, Nevada Work Type: Onsite, Monday to Friday, 40 hours a week Sponsorship & Relocation: This opportunity is NOT...
Demographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Utah
Highest Education Level
Customer Service Representatives in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »