Customer Service Representative Jobs in Utah

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 203 Jobs

Customer Service Representative - Remote

  • Stafford Communications
  • Salt Lake City, UT
  • 2 hours ago
  • Salt Lake City, UT
  • 2 hours ago

As a Customer Service Representative, you will contribute to Premier NXs success by meeting our clients service levels. Come join us!...

Remote

Customer Service Representative - K9 Lifeline

  • Best Friends Pet Care
  • Draper, UT
  • 10 hours ago
  • Draper, UT
  • 10 hours ago

Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

In Person

Senior Managr Global Customer Service

  • Fujifilm
  • Salt Lake City, UT
  • 16 hours ago
  • Salt Lake City, UT
  • 16 hours ago

Position Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...

Remote

Part-Time Patient Access Customer Service Representative

  • R1 RCM
  • Provo, UT
  • 16 hours ago
  • Provo, UT
  • 16 hours ago

As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....

In Person Part Time

CWR Customer Service Rep I

  • Adecco US, Inc.
  • Salt Lake City, UT
  • 17 hours ago
  • Salt Lake City, UT
  • 17 hours ago

Adecco is currently assisting a local Customer in their search for Customer Service Rep positions in Salt Lake City UT. This is a great opportunity to further your existing skills as a Customer...

In Person

Customer Service Associate

  • ManpowerGroup
  • Sandy, UT
  • 17 hours ago
  • Sandy, UT
  • 17 hours ago

Our client, a leader in the financial services and fintech industry, is seeking a Customer Service Associate to join their team. As a Customer Service Associate, you will be part of the Customer...

Hybrid

Customer Service Representative, UT (7/13 Start)

  • Progressive Leasing
  • Draper, UT
  • 17 hours ago
  • Draper, UT
  • 17 hours ago

We are currently hiring Customer Service Representatives to help grow our company and ensure our mission is achieved!...

Remote

Customer Service Associate - Nights/Weekends

  • Raising Cane's
  • Provo, UT
  • 18 hours ago
  • Provo, UT
  • 18 hours ago

Starting hiring pay at: $ 14.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Customer Service Associate - Dinner/Close Shift

  • Raising Cane's
  • West Valley City, UT
  • 18 hours ago
  • West Valley City, UT
  • 18 hours ago

Starting hiring pay at: $ 14.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Pro Customer Service/Sales

  • Home Depot
  • Salt Lake City, UT
  • 21 hours ago
  • Salt Lake City, UT
  • 21 hours ago

Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...

In Person

Spanish-English Bilingual Customer Service Representative

  • Trucordia
  • UT
  • 21 hours ago
  • UT
  • 21 hours ago

Job Description As a Customer Service Representative at Trucordia, you will play a vital role in providing exceptional customer service to our commercial lines clients....

In Person

Customer Service Associate

  • The Hertz Corporation
  • Salt Lake City, UT
  • 22 hours ago
  • Salt Lake City, UT
  • 22 hours ago

As a Customer Service Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes...

In Person

Customer Service Management

  • The Univeristy of Utah
  • Salt Lake City, UT
  • 1 day ago
  • Salt Lake City, UT
  • 1 day ago

Details Open Date: 06/02/2026 Requisition Number: PRN45242B Job Title: Customer Service Management Working Title: Hospitality Operations Assoc Career Progression Track: M00 Track Level: FLSA Code:...

In Person

Full-Time Customer Experience Representative

  • National Car Alamo
  • Provo, UT
  • 1 day ago
  • Provo, UT
  • 1 day ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

In Person Full Time

Part-Time Customer Experience Representative

  • National Car Alamo
  • Provo, UT
  • 1 day ago
  • Provo, UT
  • 1 day ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

In Person Part Time

Demographic Data for Utah

Moving to Utah? Find some basic demographic data about Utah below.


Local
National
3,270,238
89,628

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Utah

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Utah offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Utah
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »