Customer Service Representative Jobs in Utah

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 272 Jobs

Customer Service & E-Commerce Supervisor - Full Time

  • Park City, UT
  • 12 hours ago
  • Park City, UT
  • 12 hours ago

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...

Customer Service Representative/Technical Site Representativ

  • Salt Lake City, UT
  • 19 hours ago
  • Salt Lake City, UT
  • 19 hours ago

Job Description About the Role:As a Customer Service Representative/Technical Site Representative, your primary responsibility is for electronic print, but not limited to copiers, printers, multifunctional...

Customer Service Representative - Patient Registration

  • Richfield, UT
  • 20 hours ago
  • Richfield, UT
  • 20 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Salt Lake City, UT
  • 23 hours ago
  • Salt Lake City, UT
  • 23 hours ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative - Patient Registration

  • Salt Lake City, UT
  • 23 hours ago
  • Salt Lake City, UT
  • 23 hours ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....

Remote Work

Customer Service Specialist (PERM)

  • Salt Lake City, UT
  • 1 day ago
  • Salt Lake City, UT
  • 1 day ago

Spotted Dog in Salt Lake City, Utah seeks for a full-time Customer Service Specialist.Job description: Engage with clients through various communication channels, including phone, email, and...

Customer Service Representative - WFH (Must Live in UT)

  • Salt Lake City, UT
  • 1 day ago
  • Salt Lake City, UT
  • 1 day ago

. + quarterly bonuses (average $700)** **Must live in UT, NV, AZ, NM, ID, or WY** PrincePerelson is hiring for Customer Service Representatives to join a growing company who is known to provide a trustworthy...

Customer Service Rep(07536) - 1352 E Center St

  • Spanish Fork, UT
  • 1 day ago
  • Spanish Fork, UT
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative 1 & 3

  • Payson, UT
  • 1 day ago
  • Payson, UT
  • 1 day ago

CUSTOMER SERVICE REPRESENTATIVE 1 & 3 Job Location: Address: 122 E Hwy 260 City: Payson Posting Details: Salary: $16.0424 - $18.0807 Grade: 13 Job Summary: Customer Service Rep 1 This is a customer...

Customer Service Representative

  • Moab, UT
  • 2 days ago
  • Moab, UT
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Specialist

  • Midvale, UT
  • 2 days ago
  • Midvale, UT
  • 2 days ago

Customer Service Specialist WEX, Inc. life insurance, paid time off, tuition reimbursement United States, Utah, Midvale Jun 11, 2025 About the Team/Role The Customer Service Specialist primarily...

Customer Service Representatives

  • Salt Lake City, UT
  • 2 days ago
  • Salt Lake City, UT
  • 2 days ago

Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816356 Location: Salt Lake City, UtahDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code:...

Remote Work

Member Service Representative (Bilingual/Spanish Speaking Required)

  • Farmington, UT
  • 2 days ago
  • Farmington, UT
  • 2 days ago

Spanish Speaking Required Job Details: Weekends off - Every Saturday and Sunday off! Paid leave - Part time employees will receive vacation time accrual starting their second pay period of...

Customer Relations Specialist

  • Salt Lake City, UT
  • 2 days ago
  • Salt Lake City, UT
  • 2 days ago

Description Are you a natural problem solver? Do you enjoy helping people? We have a great full-time opportunity that offers paid time off, paid holidays, benefits, and much more! The ideal...

Demographic Data for Utah

Moving to Utah? Find some basic demographic data about Utah below.


Local
National
3,270,238
89,628

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Utah

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Utah offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Utah
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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