Customer Service Representative Jobs in Utah
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Location: Salt Lake City, Utah Schedule: Monday Friday | 8:00 AM 5:00 PM Full-Time | On-Site | Bilingual Spanish Are you a friendly, reliable, and customer-focused professional looking to join a...
Client Service Specialist - Hybrid (South Jordan, UT)
- South Jordan, UT
- 8 hours ago
- South Jordan, UT
- 8 hours ago
Most of our clients have built their companies from the ground up. OneDigital has too. We stand alongside these business owners, providing peace of mind that if the unthinkable happens, they are...
Part Time Member Service Representative (Teller) - Bilingual (Spanish/English) Required
- Salt Lake City, UT
- 8 hours ago
- Salt Lake City, UT
- 8 hours ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
PT AM Member Service Representative (Teller) - Bi-lingual (English/Spanish) Speaking Required
- Salt Lake City, UT
- 8 hours ago
- Salt Lake City, UT
- 8 hours ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
Seasonal Customer Service Representative
- Salt Lake City, UT
- 8 hours ago
- Salt Lake City, UT
- 8 hours ago
$17.75/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Join the team at Commercial Tire, a proudly employee-owned company where your contributions truly matter! We offer an exceptional benefits package that includes comprehensive medical, dental,...
Customer, Service, Representative, (CSR), Client, Customer Service Representative Client Representative Lindon, UT, USA...
Customer Service Associate Upfront Plumbing Drains Heating and Air West Jordan, UT, USA 8 hours ago Quick Job type Full-time Quick Job description Upfront Plumbing Drains Heating and Air is...
Remote WorkWere looking for talented professionals, anywhere in the United States, to join us in bringing smart money management and payment solutions to everyones fingertips. At Green Dot, we are evolving...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Park City, UT
- 21 hours ago
- Park City, UT
- 21 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Competitive salary Employee discounts Health insurance Opportunity for advancement Paid time off At Big O Tires, we...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Rep (7510) - 1781 W 5400 S
- Salt Lake City, UT
- 1 day ago
- Salt Lake City, UT
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep (09110) - 2351 South River Rd., #1
- Saint George, UT
- 1 day ago
- Saint George, UT
- 1 day ago
Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Utah
Moving to Utah? Find some basic demographic data about Utah below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Utah
Highest Education Level
Customer Service Representatives in Utah offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Spanish
- Inventory Management
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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