Customer Service Representative Jobs in Salt Lake City, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative/Technical Site Representativ
- Salt Lake City, UT
- 19 hours ago
- Salt Lake City, UT
- 19 hours ago
Job Description About the Role:As a Customer Service Representative/Technical Site Representative, your primary responsibility is for electronic print, but not limited to copiers, printers, multifunctional...
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative - Patient Registration
- Salt Lake City, UT
- 23 hours ago
- Salt Lake City, UT
- 23 hours ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Work from Home: Customer Service Representative (Healthcare)
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 1 day ago
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 1 day ago
Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....
Remote WorkSpotted Dog in Salt Lake City, Utah seeks for a full-time Customer Service Specialist.Job description: Engage with clients through various communication channels, including phone, email, and...
Customer Service Representative - WFH (Must Live in UT)
- Salt Lake City, UT
- 1 day ago
- Salt Lake City, UT
- 1 day ago
. + quarterly bonuses (average $700)** **Must live in UT, NV, AZ, NM, ID, or WY** PrincePerelson is hiring for Customer Service Representatives to join a growing company who is known to provide a trustworthy...
- Midvale, UT (8 miles from Salt Lake City, UT)
- 2 days ago
- Midvale, UT (8 miles from Salt Lake City, UT)
- 2 days ago
Customer Service Specialist WEX, Inc. life insurance, paid time off, tuition reimbursement United States, Utah, Midvale Jun 11, 2025 About the Team/Role The Customer Service Specialist primarily...
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816356 Location: Salt Lake City, UtahDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job Code:...
Remote WorkDescription Are you a natural problem solver? Do you enjoy helping people? We have a great full-time opportunity that offers paid time off, paid holidays, benefits, and much more! The ideal...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Salt Lake City, UT
- 3 days ago
- Salt Lake City, UT
- 3 days ago
center experience or equivalent experience in dealing with customers + Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of...
Spanish Card Customer Service PM Shifts
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 3 days ago
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 3 days ago
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to...
Customer Service Associate - Dinner/Close Shift
- Sandy, UT (8 miles from Salt Lake City, UT)
- 3 days ago
- Sandy, UT (8 miles from Salt Lake City, UT)
- 3 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Client Advocate - Commercial Insurance (Healthcare & Life Sciences)
- Salt Lake City, UT
- 4 days ago
- Salt Lake City, UT
- 4 days ago
The Client Advocate is responsible for maintaining client relationships. The CA role has a strong connection to the clients business and a fundamental understanding of its industry. The Client...
Associate Client Advocate - Commercial Insurance (Transportation & Logistics)
- Salt Lake City, UT
- 4 days ago
- Salt Lake City, UT
- 4 days ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleagues advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Senior Customer Service Representative - Corporate Filings
- Salt Lake City, UT
- 4 days ago
- Salt Lake City, UT
- 4 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Demographic Data for Salt Lake City, UT
Moving to Salt Lake City, UT? Find some basic demographic data about Salt Lake City, UT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Salt Lake City, UT
Highest Education Level
Customer Service Representatives in Salt Lake City, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Baking
- Sales Leadership
- Order Processing
- Point-of-Sale System
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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