Customer Service Representative Jobs in San Antonio, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs....
Customer Service Representative (San Antonio)
- San Antonio, TX
- 2 hours ago
- San Antonio, TX
- 2 hours ago
WHAT YOU WILL DO: The Customer Services Representative II performs routine (journey-level) customer service work providing immediate service delivery by telephone....
Overview Do you love helping others? Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping...
Overview We're looking for an experienced Customer Care Specialist to join our Service team! As a Customer Care Specialist for Esler Companies - Renewal by Andersen you will play an integral role...
- Atascosa, TX (17 miles from San Antonio, TX)
- 22 hours ago
- Atascosa, TX (17 miles from San Antonio, TX)
- 22 hours ago
center experience required Prior certification and/or successful completion of the CSA certification coursework upon hire required (paid on the job training facilitated upon hire) Preferred qualifications...
- San Antonio, TX
- 22 hours ago
- San Antonio, TX
- 22 hours ago
center experience required Prior certification and/or successful completion of the CSA certification coursework upon hire required (paid on the job training facilitated upon hire) Preferred qualifications...
Paid Panel Immediate Start - Remote Part Time - Customer Service Representative Agent Welcome
- Ft Sm Houston, TX (5 miles from San Antonio, TX)
- 22 hours ago
- Ft Sm Houston, TX (5 miles from San Antonio, TX)
- 22 hours ago
Ability to understand and follow both oral and written instructions Customer Service Representative Agent is not compulsory. US residents only....
Remote WorkWho Are We?** Taking care of our customers, our communities and each other. Thats the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property...
- Lytle, TX (23 miles from San Antonio, TX)
- 1 day ago
- Lytle, TX (23 miles from San Antonio, TX)
- 1 day ago
center experience required Prior certification and/or successful completion of the CSA certification coursework upon hire required (paid on the job training facilitated upon hire) Preferred qualifications...
- Castroville, TX (22 miles from San Antonio, TX)
- 1 day ago
- Castroville, TX (22 miles from San Antonio, TX)
- 1 day ago
center experience required Prior certification and/or successful completion of the CSA certification coursework upon hire required (paid on the job training facilitated upon hire) Preferred qualifications...
- Helotes, TX (16 miles from San Antonio, TX)
- 1 day ago
- Helotes, TX (16 miles from San Antonio, TX)
- 1 day ago
center experience required Prior certification and/or successful completion of the CSA certification coursework upon hire required (paid on the job training facilitated upon hire) Preferred qualifications...
Bilingual English and Spanish - Customer Service Advocate
- San Antonio, TX
- 1 day ago
- San Antonio, TX
- 1 day ago
Bilingual English and Spanish - Customer Service Advocate - National Remote Requisition Number: 1043640 Job Category: Customer Services Primary Location: San Antonio, TX, US (Remote considered)...
Remote WorkWe are growing our team of Remote Customer Service Representatives. This is a great opportunity for you to build a customer service, sales, or technical support career....
Remote WorkWe are looking to add a Customer Service Representative to our team at Huebner Oaks Veterinary Hospital CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of...
Position: Customer Service Representative Bilingual Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX 78249 Terms: Full-time Pay: $18 Join Team Alorica At Alorica, we're redefining...
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in San Antonio, TX
Highest Education Level
Customer Service Representatives in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Baking
- Sales Leadership
- Order Processing
- Client Services
- Point-of-Sale System
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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