Call Center Representative Jobs in San Antonio, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Conduent State & Local Solutions, Inc
- San Antonio, TX
- 3 days ago
- San Antonio, TX
- 3 days ago
Call Center Representative Onsite in San Antonio, TX Are you passionate about helping others and delivering exceptional service?...
In PersonFraud Call Center Representative
- Conduent State & Local Solutions, Inc
- Elmendorf, TX (21 miles from San Antonio, TX)
- 6 days ago
- Elmendorf, TX (21 miles from San Antonio, TX)
- 6 days ago
Fraud Call Center Representative Onsite (San Antonio, TX): Are you passionate about helping others and delivering exceptional service?...
In PersonPatient Scheduling Call Center Agent FT and PT
- HCA Healthcare
- San Antonio, TX
- moments ago
- San Antonio, TX
- moments ago
The Patient Scheduling Call Center Agent is responsible for answering incoming phone calls, scheduling patient physician appointments in the registration system, insurance verification, routing...
Remote Part TimeJob Family : Business Operations Travel Required : Up to 10% Clearance Required : None Overview Guidehouse is a leading management consulting firm serving the public and commercial markets. We...
In Person- Maximus
- Elmendorf, TX (21 miles from San Antonio, TX)
- 20 hours ago
- Elmendorf, TX (21 miles from San Antonio, TX)
- 20 hours ago
General information Job Posting Title Tier 1 Call Center Agent Date Friday, May 29, 2026 City San Antonio State TX Country United States Working time Full-time Description & Requirements Maximus...
In PersonCustomer Service Call Center Agent
- HCA Healthcare
- Schertz, TX (16 miles from San Antonio, TX)
- 1 day ago
- Schertz, TX (16 miles from San Antonio, TX)
- 1 day ago
center experience preferably in a healthcare environment preferred Ability to work a minimum of 90% of your day on the phone uninterrupted Benefits Parallon, offers a total rewards package that supports...
RemoteWe are seeking a Client Relationship Associate to join our clients Technology & Operations team in San Antonio. In this role, you will function as a primary point of contact in a high-energy...
HybridRemote Bilingual Call Center Representative Spanish-English
- MCI Careers
- San Antonio, TX
- 1 day ago
- San Antonio, TX
- 1 day ago
Were hiring Bilingual Call Center Representatives to support diverse client projects across industries....
RemoteCall Center Representative, San Antonio TX (VE260527823TX)
- The Bowen Group - VEOCC
- San Antonio, TX
- 5 days ago
- San Antonio, TX
- 5 days ago
Call Center Representative The Bowen Group, a GTSC company, is hiring experienced online call center customer service representatives to support the Veterans Experience Office at the U.S....
In PersonCall Center Collections Representative - Hybrid
- AT&T
- San Antonio, TX
- 6 days ago
- San Antonio, TX
- 6 days ago
If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit...
HybridContact Center Agent - Senior (Dentistry Practice Plan)
- University of Texas Health San Antonio
- San Antonio, TX
- 6 days ago
- San Antonio, TX
- 6 days ago
This is a position in a hybrid technology based/live agent contact center for Dentistry at the University of Texas-San Antonio. This is a fast-paced environment, and the ideal candidate will be...
In PersonContact Center Agent - Senior (Dentistry Practice Plan)
- UT Health San Antonio
- San Antonio, TX
- 6 days ago
- San Antonio, TX
- 6 days ago
This is a position in a hybrid technology based/live agent contact center for Dentistry at the University of Texas-San Antonio. This is a fast-paced environment, and the ideal candidate will be...
In PersonSpanish Speaking Call Center Representative
- Randstad
- San Antonio, TX
- 22 days ago
- San Antonio, TX
- 22 days ago
Join Our Team as a Credit Card Call Center Representative – San Antonio TX (100% Onsite) We’re looking for motivated individuals with great communication skills and a passion for customer service to...
In PersonCredit Card Representative (Call Center)
- Farm Bureau Bank
- San Antonio, TX
- 26 days ago
- San Antonio, TX
- 26 days ago
One (1) year customer service or call center experience preferred. Six (6) months or more credit card or banking experience required. Credit and background check will be required....
HybridExperience: Preferred: Prior call center experience. 1 year of experience in patient registration or related areas in a medical group practice and 2 years of experience in a healthcare setting....
In PersonDemographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in San Antonio, TX
Highest Education Level
Call Center Representatives in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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