Call Center Representative Jobs in San Antonio, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
HR Payroll Customer Interaction Specialist - Spanish
- San Antonio, TX
- 7 hours ago
- San Antonio, TX
- 7 hours ago
Job Title: Bilingual Payroll Customer Interaction Specialist Location: San Antonio, TX (On-site) Duration: 12+ Months Job Description: In this role, you will be a part of the Customer Interaction...
Fraud Call Center Representative
- Lytle, TX (23 miles from San Antonio, TX)
- 8 days ago
- Lytle, TX (23 miles from San Antonio, TX)
- 8 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Saint Hedwig, TX (20 miles from San Antonio, TX)
- 8 days ago
- Saint Hedwig, TX (20 miles from San Antonio, TX)
- 8 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Client Support Specialist - San Antonio, TX Area
- San Antonio, TX
- 8 days ago
- San Antonio, TX
- 8 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
This is an onsite position in a hybrid technology based/live agent contact center for Dentistry at the University of Texas-San Antonio. This is a fast-paced environment, and the ideal candidate...
Client Support Specialist - NVC - req12880 If you are a TRS or ORP retiree please contact Employment at ... for clarification on eligibility of this position. Posting closes on: 8/20/2025 at...
Contact Center Agent (Bilingual in Spanish) - $17 / hour
- San Antonio, TX
- 11 days ago
- San Antonio, TX
- 11 days ago
Contact Center Agent (Bilingual in Spanish) - $17 / hour Planned Parenthood South Texas San Antonio, Texas, United States, 78201 12 hours ago Quick Job type Full-time Quick Job description Planned...
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote WorkPOSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Call Center Representative - Critical Safety
- San Antonio, TX
- 16 days ago
- San Antonio, TX
- 16 days ago
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow...
Bilingual Call Center Representative (Spanish)
- San Antonio, TX
- 16 days ago
- San Antonio, TX
- 16 days ago
We are currently seeking a skilled Bilingual Call Center Representative who is fluent in Spanish....
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote WorkDescription Introduction Do you have the career opportunities as a(an) Facility Call Center Representative you want with your current employer?...
Description Work is On-site Full-time Mon- Friday 8:00- 5:00 COMPANY OVERVIEW CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in San Antonio, TX
Highest Education Level
Call Center Representatives in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Staffing
- Account Management
- Listening
- Telephone Skills
- High School Diploma
- Troubleshooting
- Driving
- Punctual
- Negotiation
- Typing
- Conflict Resolution
- Microsoft Outlook
- Investigation
- Verbal Communication
- Collaboration
- Interpersonal Skills
- Data Entry
- Multitasking
- Team Building
- Microsoft PowerPoint
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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