Customer Service Representative Jobs in Grapevine, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Representative
- Brown & Brown Inc
- Plano, TX (21 miles from Grapevine, TX)
- moments ago
- Brown & Brown Inc
- Plano, TX (21 miles from Grapevine, TX)
- moments ago
Health Special Risk, Inc. is seeking a Bilingual Customer Service Representative (English/Spanish) to join our team in Plano, TX....
Remote Work- Irving, TX (10 miles from Grapevine, TX)
- 6 hours ago
- Irving, TX (10 miles from Grapevine, TX)
- 6 hours ago
Store - LA-UPLAND, CADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Specialist-Part Time
- Cedar Hill, TX (24 miles from Grapevine, TX)
- 6 hours ago
- Cedar Hill, TX (24 miles from Grapevine, TX)
- 6 hours ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Seasonal cashier and customer service team member
- Irving, TX (10 miles from Grapevine, TX)
- 7 hours ago
- Irving, TX (10 miles from Grapevine, TX)
- 7 hours ago
Store - HART-BERLIN, CTDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Airport Customer Service Agent (Delta) - DAL
- Dallas, TX (18 miles from Grapevine, TX)
- 7 hours ago
- Dallas, TX (18 miles from Grapevine, TX)
- 7 hours ago
General information Job Title Airport Customer Service Agent (Delta) - DAL Date Wednesday, August 20, 2025 Entity Unifi Aviation, LLC State Texas City Dallas Base Pay Rate: $ 15.15 Full/Part Time...
Evening Customer Service Return Agent - DAL Airport
- Dallas, TX (18 miles from Grapevine, TX)
- 7 hours ago
- Dallas, TX (18 miles from Grapevine, TX)
- 7 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Lab Rep - Specimen Processor
- Euless, TX (5 miles from Grapevine, TX)
- 8 hours ago
- Euless, TX (5 miles from Grapevine, TX)
- 8 hours ago
Customer Service Lab Representative - Specimen Processor Work location: Texas Health Physicians Group- 251 Westpark Way, Suite 212 Euless, TX 76040 Work Hours: Full Time - Nights, 40 hours, Monday...
Customer Service Representative
- Irving, TX (10 miles from Grapevine, TX)
- 8 hours ago
- Irving, TX (10 miles from Grapevine, TX)
- 8 hours ago
We're hiring Customer Service Representatives! Our client is looking for talented and motivated individuals to join their dynamic team as Customer Service Representatives. Dont waitapply today!...
Part-time Customer Service Representative
- Fort Worth, TX (20 miles from Grapevine, TX)
- 8 hours ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 8 hours ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative
- Dallas, TX (18 miles from Grapevine, TX)
- 8 hours ago
- Dallas, TX (18 miles from Grapevine, TX)
- 8 hours ago
center experience is preferred, but not required Proficiency in Microsoft Office, email, email scheduling tools, internet, and internet-based applications Excellent time management skills, ability...
Temporary Outbound Customer Care Specialist
- Dallas, TX (18 miles from Grapevine, TX)
- 8 hours ago
- Dallas, TX (18 miles from Grapevine, TX)
- 8 hours ago
Overview Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome todays biggest health challenges and accelerate this...
Remote WorkCustomer Service Representative
- Fort Worth, TX (20 miles from Grapevine, TX)
- 10 hours ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 10 hours ago
FASTSIGNS #10606 is hiring for a Customer Service Representative to join our team!...
Senior Customer Advocate - Brokerage
- Frisco, TX (21 miles from Grapevine, TX)
- 11 hours ago
- Frisco, TX (21 miles from Grapevine, TX)
- 11 hours ago
SENIOR CUSTOMER ADVOCATE - BROKERAGE Type: Full Time Location(s): Frisco, TX 75034, United States Salary: Base Pay Range: $26.54/Hr - $35.10/Hr Job Posting End Date: 2025-08-22-07:00 Job ID:...
Daytime Customer Service Greeter - DFW Airport
- DFW Airport, TX (3 miles from Grapevine, TX)
- 11 hours ago
- DFW Airport, TX (3 miles from Grapevine, TX)
- 11 hours ago
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Greeter at the Dallas Fort Worth Airport (DFW). This position offers a starting pay $17 /...
Customer Service Representative - NorthPark Center
- Dallas, TX (18 miles from Grapevine, TX)
- 13 hours ago
- Dallas, TX (18 miles from Grapevine, TX)
- 13 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Demographic Data for Grapevine, TX
Moving to Grapevine, TX? Find some basic demographic data about Grapevine, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Grapevine, TX
Highest Education Level
Customer Service Representatives in Grapevine, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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