Customer Service Representative Jobs in Germantown, TN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Arlington, TN (14 miles from Germantown, TN)
- 15 days ago
- Arlington, TN (14 miles from Germantown, TN)
- 15 days ago
Your Opportunity: Customer Service Representative Titlemax Arlington, TN As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In Person- Mahle, Inc.
- Olive Branch, MS (12 miles from Germantown, TN)
- 1 hour ago
- Olive Branch, MS (12 miles from Germantown, TN)
- 1 hour ago
BU3 Lifecycle and Mobility Your Contribution: The Customer Service & Accounts Receivable (AR) Analyst plays a dual role in delivering exceptional customer support while managing accounts...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Olive Branch, MS (12 miles from Germantown, TN)
- 2 hours ago
- Olive Branch, MS (12 miles from Germantown, TN)
- 2 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Representative I
- AAON
- Memphis, TN (15 miles from Germantown, TN)
- 2 hours ago
- Memphis, TN (15 miles from Germantown, TN)
- 2 hours ago
Job Description: The Customer Service Representative I is an entry-level position responsible for providing front-line support to AAON customers....
In PersonCustomer Service & E-Commerce Supervisor - Full Time
- Whole Foods
- Memphis, TN (15 miles from Germantown, TN)
- 2 hours ago
- Memphis, TN (15 miles from Germantown, TN)
- 2 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
In Person Full TimeCustomer Service Representative, Full or Part Time
- Circle K
- Memphis, TN (15 miles from Germantown, TN)
- 23 hours ago
- Memphis, TN (15 miles from Germantown, TN)
- 23 hours ago
Store 4703654: 601 Germantown Pkwy, Memphis, Tennessee 38018 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeCustomer Service Representative
- Waste Pro
- Southaven, MS (15 miles from Germantown, TN)
- 1 day ago
- Southaven, MS (15 miles from Germantown, TN)
- 1 day ago
SUMMARY OF POSITION: The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues....
In Person- McKesson
- Olive Branch, MS (12 miles from Germantown, TN)
- 1 day ago
- Olive Branch, MS (12 miles from Germantown, TN)
- 1 day ago
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more...
In PersonCustomer Support Representative
- Clarke Power Services
- Memphis, TN (15 miles from Germantown, TN)
- 1 day ago
- Memphis, TN (15 miles from Germantown, TN)
- 1 day ago
Customer Service Representative Up to $30, depending upon experience Day shift: Mon-Fri Up to $1,500 sign on bonus When you work with Clarke, you are working with an industry leader!...
In PersonAutomotive Customer Service Advisor
- Icahn Automotive
- Memphis, TN (15 miles from Germantown, TN)
- 1 day ago
- Memphis, TN (15 miles from Germantown, TN)
- 1 day ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
In PersonMulti-Location Customer Service Specialist
- Sherwin-Williams
- Arlington, TN (14 miles from Germantown, TN)
- 2 days ago
- Arlington, TN (14 miles from Germantown, TN)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonDistribution Customer Service Representative
- NFI Industries
- Olive Branch, MS (12 miles from Germantown, TN)
- 4 days ago
- Olive Branch, MS (12 miles from Germantown, TN)
- 4 days ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
In PersonFulfillment Center Customer Service Agent-Wednesday-Saturday 6am-430pm
- AutoZone
- Memphis, TN (15 miles from Germantown, TN)
- 5 days ago
- Memphis, TN (15 miles from Germantown, TN)
- 5 days ago
High-volume call center experience. A focus on customer-first problem-solving. Comfortable working in a warehouse environment. Ability to lift, push, and pull items up to 50 lbs....
In Person Full TimeCustomer Service Representative
- PrideStaff
- Memphis, TN (15 miles from Germantown, TN)
- 5 days ago
- Memphis, TN (15 miles from Germantown, TN)
- 5 days ago
M-F 8am-4:30pm Job Summary: A Shipping and Receiving Clerk is responsible for managing incoming and outgoing shipments. This role supports warehouse operations by organizing load priority and...
In PersonCustomer Service Representative (Part-Time)
- Dayton Freight
- Memphis, TN (15 miles from Germantown, TN)
- 5 days ago
- Memphis, TN (15 miles from Germantown, TN)
- 5 days ago
Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges,...
In Person Part TimeDemographic Data for Germantown, TN
Moving to Germantown, TN? Find some basic demographic data about Germantown, TN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Germantown, TN
Highest Education Level
Customer Service Representatives in Germantown, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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