Fulfillment Center Customer Service Agent-Wednesday-Saturday 6am-430pm

View More Jobs Fulfillment Center Customer Service Agent-Wednesday-Saturday 6am-430pm Memphis, TN, United States Hot Job Apply Now Job Description The Customer Service Coordinator supports inbound customer requests via phone and email, resolves order issues, provides product assistance, and helps with warehouse fulfillment when needed. This position requires multitasking, professionalism, and strong communication skills in a warehouse and e-commerce setting. Must have the ability to achieve key performance indicators established by AutoZone E-commerce and Supply Chain Management. Responsibilities Leverage multiple software and hardware tools to locate the necessary information to answer questions, solve problems, and fulfill both e-commerce and ship-to-store orders. Immediately execute and record AutoZone and other stakeholder fulfillment issues, including but not limited to reships, Next Day rerouted orders, orders requiring IT support, and outside buys. Consistently use tools to field, track, and accurately record notes on all telephone calls and e-mails from DataZone, AutoZone stores, shippers, vendors, and other third parties according to standard Fulfillment Center operating procedures. Have the ability to resolve customer concerns professionally and efficiently. Apply critical thinking skills to resolve problems. Assist in warehouse fulfillment and post-order activities. Qualifications Required: Work in a fast-paced, multitasking environment while maintaining focus and professionalism. High-volume call center experience. A focus on customer-first problem-solving. Comfortable working in a warehouse environment. Ability to lift, push, and pull items up to 50 lbs. Ability to walk and stand for extended periods. Preferred: Automobile parts knowledge. Experience in e-commerce or warehouse operations. Familiarity with order management and CRM tools. Experience with Genesys Workspace. Proficient with Excel and Word applications. Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future. Benefits at AutoZone AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being. All AutoZoners (Full-Time and Part-Time): Competitive pay Unrivaled company culture Medical, dental and vision plans Exclusive discounts and perks, including an AutoZone in-store discount 401(k) with company match and Stock Purchase Plan AutoZoners Living Well Program for free mental health support Opportunities for career growth Additional Benefits for Full-Time AutoZoners: Paid time off Life, and short- and long-term disability insurance options Health Savings and Flexible Spending Accounts with wellness rewards Tuition reimbursement Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com. We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team. Fair Chance: An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: Online Application: An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources. AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. Job Info Job Identification 108048 Posting Date 05/27/2026, 10:41 AM Apply Before 06/29/2026, 01:00 AM Job Schedule Full time Locations 4400 SUMMER AVE, Memphis, TN, 38122, US Apply Now Similar Jobs