Customer Service Representative Jobs in Tennessee
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Memphis Light, Gas and Water
- Memphis, TN
- 1 day ago
- Memphis Light, Gas and Water
- Memphis, TN
- 1 day ago
Key Accounts Representative - ( 250000G8 ) Description The Key Accounts Representative receives and processes customer orders, inquiries and/or complaints covering items or products ordered....
Insurance - Customer Service Rep ( P & C )
- Applegate Insurance Agency
- Knoxville, TN
- 3 days ago
- Applegate Insurance Agency
- Knoxville, TN
- 3 days ago
Join Our Team as a Customer Service Insurance Rep (CSR)! Are you an experienced Customer Service Insurance Representative looking to take your career to the next level? Applegate Insurance Agency...
- Insurance4Truckers, LLC
- Hendersonville, TN
- 13 days ago
- Insurance4Truckers, LLC
- Hendersonville, TN
- 13 days ago
Customer Service Representative Needed in our office in Hendersonville, TN Join Insurance4Truckers, LLC as a Customer Service Representative in Hendersonville, TN....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Utility Worker/Customer Service Support | Part-Time | AutoZone Park Location US-TN-Memphis Job ID 2025-23925 Location Name Memphis Redbirds (AutoZone Park) Category Customer Service/Support Type...
Below are some qualities/skills we would like for this to person to have: Must enjoy talking with and assisting clients daily. Assisting in the collecting, processing, and distributing paperwork...
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich...
Customer Service Specialist Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process...
Responsibilities PRN Weekend Requirements The Monitor Technician is responsible for the continuous observation and documentation of cardiac rhythms and identification of any changes. Candidate...
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Extended Coverage Customer Service Account Manager
- Chattanooga, TN
- 1 day ago
- Chattanooga, TN
- 1 day ago
The schedule for this position is Friday-Sunday 7:00am-7:00pm* Extended Coverage Customer Service Account Managers are responsible for the management of business from an assigned customer base and...
Bilingual Spanish Customer Service Representative - Remote
- Nashville, TN
- 1 day ago
- Nashville, TN
- 1 day ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
center experience preferred + Excellent written and verbal communication skills + Proficient with MS Office and the ability to navigate multiple platforms + Ability to learn our brand products and...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Nashville, TN
- 1 day ago
- Nashville, TN
- 1 day ago
center experience or equivalent experience in dealing with customers + Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of...
Demographic Data for Tennessee
Moving to Tennessee? Find some basic demographic data about Tennessee below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Tennessee
Highest Education Level
Customer Service Representatives in Tennessee offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Baking
- Sales Leadership
- Order Processing
- Client Services
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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