Customer Service Representative Jobs in Rock Hill, SC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 53 Jobs

Bilingual Customer Service

  • AppleOne
  • Pineville, NC (15 miles from Rock Hill, SC)
  • 13 hours ago
  • Pineville, NC (15 miles from Rock Hill, SC)
  • 13 hours ago

Bilingual Customer Service Representative Office Location: Pineville, NC 28134 Schedule: In-office Mon-Fri | 8:30am 5:00 pm ET Status: Temp to Hire position Pay Rate: $19-$21/hr....

In Person

Full Time Assistant Customer Service Manager DLT

  • Harris Teeter
  • Belmont, NC (23 miles from Rock Hill, SC)
  • 1 day ago
  • Belmont, NC (23 miles from Rock Hill, SC)
  • 1 day ago

Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...

In Person Full Time

Customer Resolution Specialist

  • First American Financial Corporation
  • Fort Mill, SC (11 miles from Rock Hill, SC)
  • 1 day ago
  • Fort Mill, SC (11 miles from Rock Hill, SC)
  • 1 day ago

Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology,...

In Person

Customer Service Representative

  • Axelon Services Corporation
  • Fort Mill, SC (11 miles from Rock Hill, SC)
  • 2 days ago
  • Fort Mill, SC (11 miles from Rock Hill, SC)
  • 2 days ago

Work Mode: Hybrid position requiring candidates to be within driving distance of the Fort Mills, SC FA location. Starting role is 11:00 or 11:30 to 8:00 p.m. EST with either 1 hour or 30-minute...

In Person

Rep, Customer Service

  • Axelon Services Corporation
  • Fort Mill, SC (11 miles from Rock Hill, SC)
  • 2 days ago
  • Fort Mill, SC (11 miles from Rock Hill, SC)
  • 2 days ago

Can bid to earlier shifts once permanent Customer Service Representatives may be found in service-related call center or non-call center environments....

In Person

Customer Support Specialist - Alarm Systems

  • Securitas Technology
  • Pineville, NC (15 miles from Rock Hill, SC)
  • 5 days ago
  • Pineville, NC (15 miles from Rock Hill, SC)
  • 5 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...

In Person

Customer Service Specialist 1

  • RoundPoint
  • Fort Mill, SC (10 miles from Rock Hill, SC)
  • 6 days ago
  • Fort Mill, SC (10 miles from Rock Hill, SC)
  • 6 days ago

At RoundPoint, our customers are at the heart of everything we do – and as a Customer Service Specialist 1, you’ll be their first point of contact to provide support regarding mortgage accounts,...

In Person

Customer Service Rep(05630) - 1742 Herlong Village Dr., S-10

  • Domino's
  • Rock Hill, SC
  • 6 days ago
  • Rock Hill, SC
  • 6 days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

In Person

Customer Service Rep(04490) - 3335 Siskey Parkway, Ste 200

  • Domino's
  • Matthews, NC (22 miles from Rock Hill, SC)
  • 7 days ago
  • Matthews, NC (22 miles from Rock Hill, SC)
  • 7 days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

In Person

Customer Service Rep(05613) - 119 Alden Oaks St Clover

  • Domino's Pizza
  • Clover, SC (16 miles from Rock Hill, SC)
  • 7 days ago
  • Clover, SC (16 miles from Rock Hill, SC)
  • 7 days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

In Person

Full Time Customer Service Management

  • Harris Teeter
  • Fort Mill, SC (11 miles from Rock Hill, SC)
  • 8 days ago
  • Fort Mill, SC (11 miles from Rock Hill, SC)
  • 8 days ago

Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible with the overall direction, coordination, and...

In Person Full Time

Bilingual Customer Service Specialist (Spanish)

  • Sherwin Williams
  • Lancaster, SC (20 miles from Rock Hill, SC)
  • 8 days ago
  • Lancaster, SC (20 miles from Rock Hill, SC)
  • 8 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

In Person

Customer Service Rep(08753) - 8447 Charlotte Highway Ste#700

  • Domino's Pizza
  • Fort Mill, SC (11 miles from Rock Hill, SC)
  • 8 days ago
  • Fort Mill, SC (11 miles from Rock Hill, SC)
  • 8 days ago

Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....

In Person

PT Customer Service Leader

  • Food Lion
  • Waxhaw, NC (16 miles from Rock Hill, SC)
  • 11 days ago
  • Waxhaw, NC (16 miles from Rock Hill, SC)
  • 11 days ago

Search for more jobs PT Customer Service Leader Posting Date: 11/11/2025 Waxhaw, NC APPLY NOW Category/Area of Expertise: Retail Operations Job Requisition: 465597 Address: USA-NC-Waxhaw-1301...

In Person Part Time

Customer Service Representative (Temp-to-Hire)

  • Nesco Resource
  • Pineville, NC (15 miles from Rock Hill, SC)
  • 12 days ago
  • Pineville, NC (15 miles from Rock Hill, SC)
  • 12 days ago

Service Representative to join our growing team....

In Person Temporary

Demographic Data for Rock Hill, SC

Moving to Rock Hill, SC? Find some basic demographic data about Rock Hill, SC below.


Local
National
118,452
2,702
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Rock Hill, SC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Rock Hill, SC offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Rock Hill, SC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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