Customer Service Representative Jobs in Rock Hill, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service/ Lot Attendant
- Pineville, NC (15 miles from Rock Hill, SC)
- moments ago
- Pineville, NC (15 miles from Rock Hill, SC)
- moments ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 9 hours ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 9 hours ago
ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE ( Join Our Community of Food People! This position has been segmented as hybrid meaning the work...
Pharmacy Customer Service Associate
- Matthews, NC (22 miles from Rock Hill, SC)
- 16 hours ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Medical Screener - Reception Technician (Customer Service)
- Rock Hill, SC
- 16 hours ago
- Rock Hill, SC
- 16 hours ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
- Indian Land, SC (11 miles from Rock Hill, SC)
- 1 day ago
- Indian Land, SC (11 miles from Rock Hill, SC)
- 1 day ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and experience great food....
Customer Service Rep(05635) - 485 Tom Hall St
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 1 day ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 1 day ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Showroom Sales / Customer Service
- Indian Land, SC (11 miles from Rock Hill, SC)
- 2 days ago
- Indian Land, SC (11 miles from Rock Hill, SC)
- 2 days ago
As a Retail Design Associate at our Yardbird outdoor furniture showroom, you'll provide excellent customer service and meet sales quotas for our business. You'll identify customer needs, answer...
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 2 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 2 days ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Customer Service Rep(08917) - 3901 G Providence Rd.
- Waxhaw, NC (16 miles from Rock Hill, SC)
- 2 days ago
- Waxhaw, NC (16 miles from Rock Hill, SC)
- 2 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Customer Service Representative
- Matthews, NC (22 miles from Rock Hill, SC)
- 2 days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 2 days ago
Store 2705113: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative - Veterinary Radiation Therapy & Medical Oncology
- Matthews, NC (22 miles from Rock Hill, SC)
- 3 days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 3 days ago
We are currently seeking a dedicated and compassionate Customer Service Representative (CSR) to support our Radiation Therapy and Medical Oncology departments....
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 4 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 4 days ago
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Customer Service Consultant-CLUB (Part-Time)
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 5 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 5 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Service Representative
- Matthews, NC (22 miles from Rock Hill, SC)
- 5 days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 5 days ago
Role Full-time Customer Service Representative Location Carolina Veterinary Specialists Matthews 4099 Campus Ridge Road, Matthews, NC, US Customer Service Representative Carolina Veterinary Specialists...
Lead Customer Service Associate Job
- Matthews, NC (22 miles from Rock Hill, SC)
- 6 days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 6 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Demographic Data for Rock Hill, SC
Moving to Rock Hill, SC? Find some basic demographic data about Rock Hill, SC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Rock Hill, SC
Highest Education Level
Customer Service Representatives in Rock Hill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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