Customer Service Representative Jobs in Rock Hill, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- AppleOne
- Pineville, NC (15 miles from Rock Hill, SC)
- 13 hours ago
- Pineville, NC (15 miles from Rock Hill, SC)
- 13 hours ago
Bilingual Customer Service Representative Office Location: Pineville, NC 28134 Schedule: In-office Mon-Fri | 8:30am 5:00 pm ET Status: Temp to Hire position Pay Rate: $19-$21/hr....
In PersonFull Time Assistant Customer Service Manager DLT
- Harris Teeter
- Belmont, NC (23 miles from Rock Hill, SC)
- 1 day ago
- Belmont, NC (23 miles from Rock Hill, SC)
- 1 day ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
In Person Full TimeCustomer Resolution Specialist
- First American Financial Corporation
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 1 day ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 1 day ago
Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology,...
In PersonCustomer Service Representative
- Axelon Services Corporation
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 2 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 2 days ago
Work Mode: Hybrid position requiring candidates to be within driving distance of the Fort Mills, SC FA location. Starting role is 11:00 or 11:30 to 8:00 p.m. EST with either 1 hour or 30-minute...
In Person- Axelon Services Corporation
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 2 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 2 days ago
Can bid to earlier shifts once permanent Customer Service Representatives may be found in service-related call center or non-call center environments....
In PersonCustomer Support Specialist - Alarm Systems
- Securitas Technology
- Pineville, NC (15 miles from Rock Hill, SC)
- 5 days ago
- Pineville, NC (15 miles from Rock Hill, SC)
- 5 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
In Person- RoundPoint
- Fort Mill, SC (10 miles from Rock Hill, SC)
- 6 days ago
- Fort Mill, SC (10 miles from Rock Hill, SC)
- 6 days ago
At RoundPoint, our customers are at the heart of everything we do – and as a Customer Service Specialist 1, you’ll be their first point of contact to provide support regarding mortgage accounts,...
In PersonCustomer Service Rep(05630) - 1742 Herlong Village Dr., S-10
- Domino's
- Rock Hill, SC
- 6 days ago
- Rock Hill, SC
- 6 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
In PersonCustomer Service Rep(04490) - 3335 Siskey Parkway, Ste 200
- Domino's
- Matthews, NC (22 miles from Rock Hill, SC)
- 7 days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 7 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
In PersonCustomer Service Rep(05613) - 119 Alden Oaks St Clover
- Domino's Pizza
- Clover, SC (16 miles from Rock Hill, SC)
- 7 days ago
- Clover, SC (16 miles from Rock Hill, SC)
- 7 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
In PersonFull Time Customer Service Management
- Harris Teeter
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 8 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 8 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible with the overall direction, coordination, and...
In Person Full TimeBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Lancaster, SC (20 miles from Rock Hill, SC)
- 8 days ago
- Lancaster, SC (20 miles from Rock Hill, SC)
- 8 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service Rep(08753) - 8447 Charlotte Highway Ste#700
- Domino's Pizza
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 8 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 8 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
In Person- Food Lion
- Waxhaw, NC (16 miles from Rock Hill, SC)
- 11 days ago
- Waxhaw, NC (16 miles from Rock Hill, SC)
- 11 days ago
Search for more jobs PT Customer Service Leader Posting Date: 11/11/2025 Waxhaw, NC APPLY NOW Category/Area of Expertise: Retail Operations Job Requisition: 465597 Address: USA-NC-Waxhaw-1301...
In Person Part TimeCustomer Service Representative (Temp-to-Hire)
- Nesco Resource
- Pineville, NC (15 miles from Rock Hill, SC)
- 12 days ago
- Pineville, NC (15 miles from Rock Hill, SC)
- 12 days ago
Service Representative to join our growing team....
In Person TemporaryDemographic Data for Rock Hill, SC
Moving to Rock Hill, SC? Find some basic demographic data about Rock Hill, SC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Rock Hill, SC
Highest Education Level
Customer Service Representatives in Rock Hill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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