Customer Service Representative Jobs in Rock Hill, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Belmont, NC (23 miles from Rock Hill, SC)
- 5 hours ago
- Belmont, NC (23 miles from Rock Hill, SC)
- 5 hours ago
Customer Service. This is all online and so we need someone that is VERY good on computers and navigating various sites, systems and able to talk on phone and be typing into system at the same...
Customer Service Representative
- Lake Wylie, SC (16 miles from Rock Hill, SC)
- 8 hours ago
- Lake Wylie, SC (16 miles from Rock Hill, SC)
- 8 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Rep(08976) - 3071 Hwy 21Fort Mill
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 1 day ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 1 day ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Medical Equipment Customer Service Representative
- Lancaster, SC (20 miles from Rock Hill, SC)
- 1 day ago
- Lancaster, SC (20 miles from Rock Hill, SC)
- 1 day ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 1 day ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 1 day ago
Service Center Fort Mill JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Part Time Customer Service Clerk
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 2 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 2 days ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Customer Service Representative, PTNA, Rock Hill, SC [EG]
- Rock Hill, SC
- 6 days ago
- Rock Hill, SC
- 6 days ago
The Role As a Customer Service Representative working for Atlas Copco Power Technique North America, you would: Answer incoming phone calls and email from customers providing stock balances, pricing...
Pharmacy Customer Service Associate
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 8 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Belmont, NC (23 miles from Rock Hill, SC)
- 13 days ago
- Belmont, NC (23 miles from Rock Hill, SC)
- 13 days ago
Store 2723957: 6441 Wilkinson Blvd, Belmont, North Carolina 28012 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Consumer Loan Specialist - Sales Customer Service
- Matthews, NC (22 miles from Rock Hill, SC)
- 13 days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 13 days ago
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...
Customer Service Associate Job
- Matthews, NC (22 miles from Rock Hill, SC)
- 14 days ago
- Matthews, NC (22 miles from Rock Hill, SC)
- 14 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 9331...
Customer Service Rep(05631) - Hwy 9 Bypass
- Lancaster, SC (20 miles from Rock Hill, SC)
- 15 days ago
- Lancaster, SC (20 miles from Rock Hill, SC)
- 15 days ago
As a Customer Service Representative, you will be responsible for taking orders, making pizzas, and giving customers the best experience possible....
Customer Service Rep(07273) - 1714 Gold Hill Road
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 15 days ago
- Fort Mill, SC (11 miles from Rock Hill, SC)
- 15 days ago
As a Customer Service Representative, you will be responsible for taking orders, making pizzas, and giving customers the best experience possible....
- Indian Land, SC (11 miles from Rock Hill, SC)
- 15 days ago
- Indian Land, SC (11 miles from Rock Hill, SC)
- 15 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Demographic Data for Rock Hill, SC
Moving to Rock Hill, SC? Find some basic demographic data about Rock Hill, SC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Rock Hill, SC
Highest Education Level
Customer Service Representatives in Rock Hill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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