Customer Service Representative Jobs in South Carolina

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 372 Jobs

Customer Service Associate - Morning & Lunch Shift

  • Raising Cane's
  • North Charleston, SC
  • 13 days ago
  • North Charleston, SC
  • 13 days ago

Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Customer Service-Respiratory and Sleep

  • Quipt Home Medical
  • Lexington, SC
  • moments ago
  • Lexington, SC
  • moments ago

Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven...

In Person

Customer Service Support I - Order Entry (Remote - Eastern Time Zone residency required)

  • Belimed, Inc.
  • Ladson, SC
  • moments ago
  • Ladson, SC
  • moments ago

Customer Service Support I - Order Entry (Remote - Eastern Time Zone residency required) Employer SteelcoBelimed Inc. Location Ladson, SC Department Spare Parts Type of work Full-time Type of...

In Person

Customer Service Representative 1/Customer Service Representative 2/Sr Customer Service Representative

  • Berkshire Hathaway Energy Company
  • Columbia, SC
  • 10 hours ago
  • Columbia, SC
  • 10 hours ago

Senior Customer Service Representative: Considerable experience in gas transportation....

In Person

Customer Service Advocate III

  • OurHRConnect
  • Columbia, SC
  • 12 hours ago
  • Columbia, SC
  • 12 hours ago

Summary We are currently hiring for a Customer Service Advocate III to join BlueCross BlueShield of South Carolina. You will be responsible for providing prompt, accurate, thorough and courteous...

Hybrid

Provider Customer Service Advocate II

  • OurHRConnect
  • Columbia, SC
  • 12 hours ago
  • Columbia, SC
  • 12 hours ago

We Prefer You Have: Preferred Education: Associate Degree Preferred Work Experience: 3 years-of customer service or call center experience....

In Person

Vital Records Customer Service Representative (Anderson County) - 61008624

  • State of South Carolina
  • Anderson, SC
  • 14 hours ago
  • Anderson, SC
  • 14 hours ago

Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity Under supervision of the Sumter vital records site supervisor, functions as a Customer Service...

In Person

Customer Care Specialist

  • Randstad
  • Columbia, SC
  • 14 hours ago
  • Columbia, SC
  • 14 hours ago

Are you ready to elevate your career in a mission-critical role that directly connects your precise technical talents to the pharmaceutical and healthcare ecosystem? We are seeking a proactive and...

In Person

FCMB Customer Service Advocate II

  • OurHRConnect
  • Florence, SC
  • 20 hours ago
  • Florence, SC
  • 20 hours ago

Summary Responsible for responding to routine correspondence and telephone inquiries pertaining to claims or appeals. Identifies incorrectly processed claims and completes adjustments and related...

In Person

Customer Service & Collections Representative - Spartanburg

  • Terminix Service, Inc.
  • Spartanburg, SC
  • 1 day ago
  • Spartanburg, SC
  • 1 day ago

Customer Service & Collections Representative $15/hr.- $16/hr. Starting Pay Range + Commission Day shift schedule: Monday - Friday, 8:00 AM - 5:00 PM (no nights or weekends!) Join our fast-paced...

In Person

Ocean Export - Customer Service Representative

  • OOCL (USA), Inc.
  • Mount Pleasant, SC
  • 1 day ago
  • Mount Pleasant, SC
  • 1 day ago

Ocean Export - Customer Service Representative Get a job that will train you, help you grow, invest in you and your future. Check out OOCL!...

In Person

Customer Service Rep(08762) - 313 W. Wesmark Blvd.

  • Domino's Pizza
  • Sumter, SC
  • 1 day ago
  • Sumter, SC
  • 1 day ago

Company Description Job Description Join our team as a CSR Must be friendly and ready to work. Duties include: Answering phones Making Pizzas Cleaning Store Having a great attitude Being a team...

In Person

Customer Service - Self Storage Manager

  • Public Storage
  • Charleston, SC
  • 1 day ago
  • Charleston, SC
  • 1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Customer Service Representative

  • Caliber Collision
  • Lexington, SC
  • 1 day ago
  • Lexington, SC
  • 1 day ago

Service Center Lexington SC JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

In Person

Customer Service Representative 1

  • Sefl
  • Lexington, SC
  • 1 day ago
  • Lexington, SC
  • 1 day ago

As the Customer Service Representative 1, you will be responsible for handling hundreds of incoming customer service telephone inquiries from external and internal customers....

In Person

Demographic Data for South Carolina

Moving to South Carolina? Find some basic demographic data about South Carolina below.


Local
National
5,118,425
116,011

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in South Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in South Carolina offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South Carolina
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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