Customer Service Representative Jobs in South Carolina

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 462 Jobs

Customer Service Branch Associate / Delivery Driver - Automotive Finishes

  • North Charleston, SC
  • 1 hour ago
  • North Charleston, SC
  • 1 hour ago

The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...

Customer Service Representative Part Time

  • Greenville, SC
  • 7 hours ago
  • Greenville, SC
  • 7 hours ago

Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....

Finance Customer Service

  • Greenwood, SC
  • 8 hours ago
  • Greenwood, SC
  • 8 hours ago

Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...

P&C Insurance Customer Service Rep

  • Irmo, SC
  • 8 hours ago
  • Irmo, SC
  • 8 hours ago

Qualifications SC Property & Casualty Insurance License Customer Service Representatives and Customer Support skills Customer Satisfaction and Customer Experience skills Excellentmunication and interpersonal...

Customer Service Advocate I

  • Columbia, SC
  • 9 hours ago
  • Columbia, SC
  • 9 hours ago

experience....

3rd Shift Customer Service Representative

  • West Columbia, SC
  • 9 hours ago
  • West Columbia, SC
  • 9 hours ago

Store 2705369: 2208-C Edmund Hwy, Springdale, South Carolina 29169 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

E-Commerce Customer Support Specialist

  • Columbia, SC
  • 9 hours ago
  • Columbia, SC
  • 9 hours ago

GCG E-Commerce Customer Support Specialist in Columbia , South Carolina Overview GCG's Connectivity & Power Solutions (CPS) division is currently seeking an E-Commerce Customer Support Specialist...

Remote Work

Company DescriptionHitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their...

Pharmacy Customer Service Associate

  • Ladson, SC
  • 10 hours ago
  • Ladson, SC
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Lexington, SC
  • 13 hours ago
  • Lexington, SC
  • 13 hours ago

Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...

Customer Service Specialist

  • Conway, SC
  • 13 hours ago
  • Conway, SC
  • 13 hours ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Care Rep

  • Hardeeville, SC
  • 13 hours ago
  • Hardeeville, SC
  • 13 hours ago

Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners,...

Customer Service Agent I (53058)

  • Greer, SC
  • 13 hours ago
  • Greer, SC
  • 13 hours ago

We are adding a Customer Service Representative to our Marleylilly team....

Customer Service Representative 1 - Recreation - Part-Time (Afternoons and Saturdays)

  • Mount Pleasant, SC
  • 14 hours ago
  • Mount Pleasant, SC
  • 14 hours ago

JOB SUMMARY This Customer Service Representative 1 position is responsible for performing a variety of administrative and clerical work involving general customer services, assist in ordering and organizing...

Customer Service Banking Specialist-Onsite

  • Saint Stephen, SC
  • 1 day ago
  • Saint Stephen, SC
  • 1 day ago

High School Diploma or equivalent IT/Network certifications/degrees preferred 18 years of age or older Proven call center experience Typing 25 WPM Proficient in PC operation and navigation Entry-level...

Demographic Data for South Carolina

Moving to South Carolina? Find some basic demographic data about South Carolina below.


Local
National
5,118,425
116,011

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in South Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in South Carolina offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South Carolina
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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