Customer Service Representative Jobs in South Carolina

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 424 Jobs

Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary....

Customer Service Representative

  • Charleston, SC
  • 25 days ago
  • Charleston, SC
  • 25 days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service - Self Storage Manager

  • Florence, SC
  • 1 hour ago
  • Florence, SC
  • 1 hour ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative

  • Fountain Inn, SC
  • 7 hours ago
  • Fountain Inn, SC
  • 7 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

PT Customer Service Leader

  • Seneca, SC
  • 7 hours ago
  • Seneca, SC
  • 7 hours ago

Category/Area of Expertise: Retail Operations Job Requisition: 439158 Address: USA-SC-Seneca-191 Bilo Plaza Store Code: Store 02855 Front End (7238441) Food Lion has been providing an easy, fresh...

Customer Service Associate - Temporary

  • Greer, SC
  • 7 hours ago
  • Greer, SC
  • 7 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Insurance Client Service Specialist

  • Lexington, SC
  • 7 hours ago
  • Lexington, SC
  • 7 hours ago

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11,000 of the industrys brightest...

Customer Service Associate

  • Myrtle Beach, SC
  • 7 hours ago
  • Myrtle Beach, SC
  • 7 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Sales Representative

  • Myrtle Beach, SC
  • 9 hours ago
  • Myrtle Beach, SC
  • 9 hours ago

6020 - Myrtle Beach - 4649 Factory Store Blvd, Myrtle Beach, South Carolina, 29579 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide...

Amazon Locker+ Customer Service Associate

  • Charleston, SC
  • 11 hours ago
  • Charleston, SC
  • 11 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Warehouse Customer Service Clerk 1st Shift

  • Ladson, SC
  • 12 hours ago
  • Ladson, SC
  • 12 hours ago

Ryder is immediately hiring a Permanent Full Time Warehouse Customer Service Clerk in Ladson, SC. Warehouse Positions Pay Weekly Hourly Pay $22.00 per hour Schedule: Sunday, Monday, Thursday, and...

Veterinary Client Service Representative

  • Columbia, SC
  • 12 hours ago
  • Columbia, SC
  • 12 hours ago

Answer and prioritize incoming phone calls Monitor client flow from check-in through discharge Provide excellent customer service to our referring veterinarians and their staff by assisting with their...

Inbound Customer Service Representative

  • North, SC
  • 18 hours ago
  • North, SC
  • 18 hours ago

Inbound Customer Service Representative Department: 5301 - Traveler Support Location:, TX Grand Circle Corporation is hiring Remote Inbound Customer Service Reps (Traveler Support Counselor) to join...

FT Customer Service Leader

  • Inman, SC
  • 19 hours ago
  • Inman, SC
  • 19 hours ago

Category/Area of Expertise: Retail Operations Job Requisition: 439336 Address: USA-SC-Inman-11153 Asheville Highway Store Code: Store 02835 Front End (7237884) Food Lion has been providing an...

Bilingual Customer Service Representative

  • Charleston, SC
  • 21 hours ago
  • Charleston, SC
  • 21 hours ago

Job Description Summary Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex...

Demographic Data for South Carolina

Moving to South Carolina? Find some basic demographic data about South Carolina below.


Local
National
5,118,425
116,011

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in South Carolina

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in South Carolina offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South Carolina
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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