Customer Service Representative Jobs in Fort Mill, SC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- AppleOne
- Pineville, NC (5 miles from Fort Mill, SC)
- 15 hours ago
- Pineville, NC (5 miles from Fort Mill, SC)
- 15 hours ago
Bilingual Customer Service Representative Office Location: Pineville, NC 28134 Schedule: In-office Mon-Fri | 8:30am 5:00 pm ET Status: Temp to Hire position Pay Rate: $19-$21/hr....
In Person- Saia
- Charlotte, NC (14 miles from Fort Mill, SC)
- 21 hours ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 21 hours ago
Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...
In Person- Saia
- Charlotte, NC (14 miles from Fort Mill, SC)
- 21 hours ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 21 hours ago
Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...
In PersonCustomer Service Representative
- American Reprographics Company
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
ARC Document Solutions, Inc. (NYSE: ARC) provides technology and services to businesses of all types, with a focus on the architectural, engineering, and construction industry, in thousands of...
In PersonClient Service Specialist, Small Business Unit - Commercial Lines
- Relation Insurance Services, Inc
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...
In PersonFull Time Assistant Customer Service Manager DLT
- Harris Teeter
- Belmont, NC (12 miles from Fort Mill, SC)
- 1 day ago
- Belmont, NC (12 miles from Fort Mill, SC)
- 1 day ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
In Person Full Time- Randstad
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 1 day ago
Are you ready to make an impact and build lasting connections in the financial services industry? You'll be at the heart of meaningful client interactions, providing essential guidance and...
HybridCustomer Resolution Specialist
- First American Financial Corporation
- Fort Mill, SC
- 1 day ago
- Fort Mill, SC
- 1 day ago
Who We Are ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology,...
In Person- iQor
- Charlotte, NC (14 miles from Fort Mill, SC)
- 2 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 2 days ago
1+ year of customer service, collections, or call center experience Strong attention to detail - you don't miss the small stuff Confident negotiation skills with a solutions-focused mindset Genuine...
In PersonCustomer Service Representative
- Axelon Services Corporation
- Fort Mill, SC
- 2 days ago
- Fort Mill, SC
- 2 days ago
Work Mode: Hybrid position requiring candidates to be within driving distance of the Fort Mills, SC FA location. Starting role is 11:00 or 11:30 to 8:00 p.m. EST with either 1 hour or 30-minute...
In PersonCan bid to earlier shifts once permanent Customer Service Representatives may be found in service-related call center or non-call center environments....
In PersonHealth Care Customer Service Representative
- State Collection Service
- Charlotte, NC (14 miles from Fort Mill, SC)
- 3 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 3 days ago
The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams!...
RemotePart-Time Customer Service Agent - CLT Airport
- PrimeFlight
- Charlotte, NC (14 miles from Fort Mill, SC)
- 5 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 5 days ago
WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT TODAY! Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a...
In Person Part TimeBusiness-to-Business (B2B) Customer Service & Order Entry Specialist
- LHH
- Charlotte, NC (14 miles from Fort Mill, SC)
- 5 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 5 days ago
LHH is seeking a Business-to-Business (B2B) Customer Service & Order Entry Specialist for a contract to hire position in Southeast Charlotte, NC. This position is ideal for a detail-oriented...
In PersonCustomer Support Specialist - Alarm Systems
- Securitas Technology
- Newell, NC (21 miles from Fort Mill, SC)
- 5 days ago
- Newell, NC (21 miles from Fort Mill, SC)
- 5 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
In PersonDemographic Data for Fort Mill, SC
Moving to Fort Mill, SC? Find some basic demographic data about Fort Mill, SC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fort Mill, SC
Highest Education Level
Customer Service Representatives in Fort Mill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »