Customer Service Representative Jobs in Quakertown, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Loan Consultant I)
- Lendmark
- Easton, PA (20 miles from Quakertown, PA)
- 1 hour ago
- Easton, PA (20 miles from Quakertown, PA)
- 1 hour ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonCustomer Service Representative
- Aston Carter
- Emmaus, PA (10 miles from Quakertown, PA)
- 2 hours ago
- Emmaus, PA (10 miles from Quakertown, PA)
- 2 hours ago
Dispatcher / Customer Service Representative Job Description This contract-to-hire Dispatcher / Customer Service Representative role supports a busy service team during a period of increased demand...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Willow Grove, PA (23 miles from Quakertown, PA)
- 1 day ago
- Willow Grove, PA (23 miles from Quakertown, PA)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Representative- Dublin
- Penn Community Bank
- Dublin, PA (8 miles from Quakertown, PA)
- 1 day ago
- Dublin, PA (8 miles from Quakertown, PA)
- 1 day ago
Job description: Process customer transactions accurately and efficiently, ensuring all required forms are completed properly. Perform customer requested account maintenance including address...
In PersonClient Service Representative - Overnight
- Metropolitan Veterinary Associates
- Plymouth Meeting, PA (23 miles from Quakertown, PA)
- 1 day ago
- Plymouth Meeting, PA (23 miles from Quakertown, PA)
- 1 day ago
Deliver Exceptional Care, Support Our Clients, and Grow Your Career Join Hickory Veterinary & Specialty Hospital as a Client Service Representative! Are you a people-person who thrives on making...
In Person- Wawa, Inc.
- Wescosville, PA (16 miles from Quakertown, PA)
- 2 days ago
- Wescosville, PA (16 miles from Quakertown, PA)
- 2 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonVideo Customer Service Rep - I-9 Team - Saturday Mid Shift
- Vertical Screen Inc.
- Warminster, PA (21 miles from Quakertown, PA)
- 2 days ago
- Warminster, PA (21 miles from Quakertown, PA)
- 2 days ago
About Us Think background checks are boring? Think again. At Vertical Screen, we're the behind-the-scenes heroes helping companies hire with confidence. Vertical Screen is one of the world's...
In PersonClient Service Specialist - Hybrid - Great Opportunity for Recent College Grad!
- PeopleShare by PROMAN
- Oaks, PA (23 miles from Quakertown, PA)
- 2 days ago
- Oaks, PA (23 miles from Quakertown, PA)
- 2 days ago
Do you have great project management and customer service experience? If so, we have a great opportunity! Our client is seeking candidates with Client Services and Account Management experience...
HybridCustomer Service Representative
- Wolters Kluwer
- Hatfield, PA (12 miles from Quakertown, PA)
- 2 days ago
- Hatfield, PA (12 miles from Quakertown, PA)
- 2 days ago
Get Started Similar Jobs Customer Service Representative Embrace the role of a Customer Service Representative and play a key role in supporting customers and sales teams for industry-leading flow and...
In PersonBlood Collection Staff - Customer Service
- American National Red Cross
- Pottstown, PA (20 miles from Quakertown, PA)
- 3 days ago
- Pottstown, PA (20 miles from Quakertown, PA)
- 3 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
In PersonCustomer Service Associate - Lunch/Afternoon Shift
- Raising Cane's
- North Wales, PA (18 miles from Quakertown, PA)
- 4 days ago
- North Wales, PA (18 miles from Quakertown, PA)
- 4 days ago
Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In Person- Five Star Solutions
- Allentown, PA (12 miles from Quakertown, PA)
- 5 days ago
- Allentown, PA (12 miles from Quakertown, PA)
- 5 days ago
Customer Service Mon-Fri Five Star Solutions - 3.1 Allentown, PA Job Details Full-time $14 an hour 1 day ago Benefits Paid training Qualifications Phone communication English Customer support...
RemoteCustomer Service Representative - Part-Time
- Illinois Tool Works
- Hatfield, PA (12 miles from Quakertown, PA)
- 5 days ago
- Hatfield, PA (12 miles from Quakertown, PA)
- 5 days ago
Job Description: Job Summary: The Part-Time Customer Service Representative plays a key role in supporting daily operations and ensuring customer needs are met in a fast-paced environment....
In Person Part TimeCustomer Service Representative
- Settlers Hospitality Group LLC
- Center Valley, PA (7 miles from Quakertown, PA)
- 5 days ago
- Center Valley, PA (7 miles from Quakertown, PA)
- 5 days ago
Customer Service Representative - Global Headquarters - 5156 Center Valley, PA 1 DAYS AGO 22600533 Summary Center Valley, PA In-Person Competitive Salary 1 Years Experience Bachelor's degree No Commission...
In Person- Sherwin-Williams
- Montgomeryville, PA (17 miles from Quakertown, PA)
- 6 days ago
- Montgomeryville, PA (17 miles from Quakertown, PA)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
In PersonDemographic Data for Quakertown, PA
Moving to Quakertown, PA? Find some basic demographic data about Quakertown, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Quakertown, PA
Highest Education Level
Customer Service Representatives in Quakertown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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