Customer Service Representative Jobs in Philadelphia, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Liberty Vet Pets
- Philadelphia, PA
- 11 hours ago
- Liberty Vet Pets
- Philadelphia, PA
- 11 hours ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
Office Administrator / Customer Service Specialist
- Winter Walking
- Horsham, PA (16 miles from Philadelphia, PA)
- 14 days ago
- Winter Walking
- Horsham, PA (16 miles from Philadelphia, PA)
- 14 days ago
Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Specialist, Dental Practice
- Wilmington, DE (24 miles from Philadelphia, PA)
- 4 hours ago
- Wilmington, DE (24 miles from Philadelphia, PA)
- 4 hours ago
Qualifications: High school Diploma or equivalent required Associates Degree preferred Two years customer service experience, call center experience preferred An equivalent combination of education...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Phoenixville, PA (21 miles from Philadelphia, PA)
- 5 hours ago
- Phoenixville, PA (21 miles from Philadelphia, PA)
- 5 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Retail Customer Service Associate Part Time
- Springfield, PA (9 miles from Philadelphia, PA)
- 6 hours ago
- Springfield, PA (9 miles from Philadelphia, PA)
- 6 hours ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Part Time Customer Service Representative - KLOM
- Blue Bell, PA (15 miles from Philadelphia, PA)
- 7 hours ago
- Blue Bell, PA (15 miles from Philadelphia, PA)
- 7 hours ago
Job Details Job Location : Blue Bell - BLUE BELL, PA Position Type : Part Time Salary Range : Undisclosed Job Description/Responsibilities Job Description/Responsibilities Provide professional,...
Customer Service Representative
- Chadds Ford, PA (23 miles from Philadelphia, PA)
- 7 hours ago
- Chadds Ford, PA (23 miles from Philadelphia, PA)
- 7 hours ago
Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Remote Customer Service Representative
- Cherry Hill, NJ (7 miles from Philadelphia, PA)
- 7 hours ago
- Cherry Hill, NJ (7 miles from Philadelphia, PA)
- 7 hours ago
Overview As a Work From Home "Customer Service Representative", you'll work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice...
Remote Work- Phoenixville, PA (21 miles from Philadelphia, PA)
- 16 hours ago
- Phoenixville, PA (21 miles from Philadelphia, PA)
- 16 hours ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Back to results Customer Service Agent Branches & Operations Full-time Philadelphia, PA, United States Apply now Apply now Ready to elevate your customer service game? At SIXT, you'll be the star...
Customer Service Representative I
- Westampton, NJ (20 miles from Philadelphia, PA)
- 17 hours ago
- Westampton, NJ (20 miles from Philadelphia, PA)
- 17 hours ago
Position Summary: As a Customer Service Representative for Pyle you will be interacting with customers (both internal and external) via phone, fax and e-mail to provide information in response to general...
Customer Support Representative
- Malvern, PA (20 miles from Philadelphia, PA)
- 17 hours ago
- Malvern, PA (20 miles from Philadelphia, PA)
- 17 hours ago
Apply Job Type Full-time Description At 3Si, our mission is to make your world, safer. As a global leader in innovative security technology, we help businesses and law enforcement prevent and...
CLUB Customer Service Outfitter - full time
- West Chester, PA (23 miles from Philadelphia, PA)
- 17 hours ago
- West Chester, PA (23 miles from Philadelphia, PA)
- 17 hours ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Demographic Data for Philadelphia, PA
Moving to Philadelphia, PA? Find some basic demographic data about Philadelphia, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Philadelphia, PA
Highest Education Level
Customer Service Representatives in Philadelphia, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Point-of-Sale System
- Resolution
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Spanish
- English
- Inventory Management
- Policy Development
- Multitasking
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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