Customer Relations

Customer Relations Representative

Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you will play a crucial role in providing exceptional customer service, resolving inquiries, and ensuring customer satisfaction.

Daily Responsibilities:

• Answer incoming customer calls and address inquiries promptly
• Resolve customer issues with professionalism and efficiency
• Ensure customer satisfaction through personalized service

Required Skills:

• Strong problem-solving abilities
• Excellent communication skills
• Experience in customer service management
• Knowledge of Zendesk or similar customer service platforms
• Ability to handle escalations and resolve conflicts

Company Information:

Liberty Vet Pets - Veterinary Hospital & Home Visit Services is dedicated to providing top-notch medical, surgical, and dental care for pets in Philadelphia. Dr. Bonnie Valiente VMD leads our experienced team in offering compassionate care in a comfortable environment. We prioritize preventative pet care and strive to educate pet owners on how to best care for their furry friends.

Salary and Benefits:

Salary Range: $30,000 - $40,000 per year

Benefits: Health Insurance, 401(k)

EEO Statement:

Liberty Vet Pets is an equal opportunity employer and prohibits discrimination and harassment of any kind.