Customer Service Representative Jobs in Montgomeryville, PA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 329 Jobs
MillerKnoll

Order Information Specialist

  • MillerKnoll
  • East Greenville, PA (20 miles from Montgomeryville, PA)
  • 4 hours ago
  • MillerKnoll
  • East Greenville, PA (20 miles from Montgomeryville, PA)
  • 4 hours ago

Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger...

AWeber

Customer Solutions Specialist (Remote)

  • AWeber
  • Chalfont, PA (4 miles from Montgomeryville, PA)
  • 6 days ago
  • AWeber
  • Chalfont, PA (4 miles from Montgomeryville, PA)
  • 6 days ago

We're currently hiring for remote team members in the following states: DC, DE, GA, MA, MD, NC, NJ, OH, PA, SC, UT, and VA. We are looking for an exceptional communicator who loves building and...

Remote Work
Liberty Vet Pets

Customer Relations

  • Liberty Vet Pets
  • Philadelphia, PA (18 miles from Montgomeryville, PA)
  • 11 days ago
  • Liberty Vet Pets
  • Philadelphia, PA (18 miles from Montgomeryville, PA)
  • 11 days ago

Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...

Customer Service Associate II

  • Norristown, PA (8 miles from Montgomeryville, PA)
  • 8 hours ago
  • Norristown, PA (8 miles from Montgomeryville, PA)
  • 8 hours ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...

Customer Service Associate

  • Huntingdon Valley, PA (11 miles from Montgomeryville, PA)
  • 9 hours ago
  • Huntingdon Valley, PA (11 miles from Montgomeryville, PA)
  • 9 hours ago

As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is...

Customer Service Rental Agent

  • Langhorne, PA (18 miles from Montgomeryville, PA)
  • 9 hours ago
  • Langhorne, PA (18 miles from Montgomeryville, PA)
  • 9 hours ago

Join Fred Beans Automotive Group, voted Best Places to Work 7 years running! Auto Rent of Langhorne is looking to hire a Customer Service Rental Agent! The Rental Agent is Responsible for...

Customer Service Representative (Level III)

  • Pennington, NJ (23 miles from Montgomeryville, PA)
  • 9 hours ago
  • Pennington, NJ (23 miles from Montgomeryville, PA)
  • 9 hours ago

Needs candidate to start ASAP *** This is an on-site/hybrid role (Selected candidate will be expected to be on-site 100% of the time through training. Once candidate is up to speed and able to be...

Pharmacy Customer Service Associate

  • Burlington, NJ (23 miles from Montgomeryville, PA)
  • 9 hours ago
  • Burlington, NJ (23 miles from Montgomeryville, PA)
  • 9 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Store Specialist - (Customer Service/Merchandising) - Part Time

  • Montgomeryville, PA
  • 13 hours ago
  • Montgomeryville, PA
  • 13 hours ago

Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $13.00 - $14.25...

Bilingual Customer Service Representative

  • Warminster, PA (8 miles from Montgomeryville, PA)
  • 13 hours ago
  • Warminster, PA (8 miles from Montgomeryville, PA)
  • 13 hours ago

About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...

Video Customer Service Rep

  • Warminster, PA (8 miles from Montgomeryville, PA)
  • 13 hours ago
  • Warminster, PA (8 miles from Montgomeryville, PA)
  • 13 hours ago

About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...

Customer Service Representative (Loan Consultant II)

  • East Norriton, PA (8 miles from Montgomeryville, PA)
  • 16 hours ago
  • East Norriton, PA (8 miles from Montgomeryville, PA)
  • 16 hours ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Sales Representative

  • Langhorne, PA (18 miles from Montgomeryville, PA)
  • 17 hours ago
  • Langhorne, PA (18 miles from Montgomeryville, PA)
  • 17 hours ago

7100 - Langhorne - 1776 E Lincoln Hwy, Langhorne, Pennsylvania, 19047 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Retail Customer Service Associate

  • Springfield, PA (20 miles from Montgomeryville, PA)
  • 19 hours ago
  • Springfield, PA (20 miles from Montgomeryville, PA)
  • 19 hours ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Client Services Representative II

  • Cherry Hill, NJ (23 miles from Montgomeryville, PA)
  • 20 hours ago
  • Cherry Hill, NJ (23 miles from Montgomeryville, PA)
  • 20 hours ago

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% Job Description We are FIS. Our...

Demographic Data for Montgomeryville, PA

Moving to Montgomeryville, PA? Find some basic demographic data about Montgomeryville, PA below.


Local
National
253
273
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Montgomeryville, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Montgomeryville, PA offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Montgomeryville, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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