Customer Service Representative Jobs in Media, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

- Liberty Vet Pets
- Philadelphia, PA (13 miles from Media, PA)
- 11 days ago
- Liberty Vet Pets
- Philadelphia, PA (13 miles from Media, PA)
- 11 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
- Norristown, PA (15 miles from Media, PA)
- 8 hours ago
- Norristown, PA (15 miles from Media, PA)
- 8 hours ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Huntingdon Valley, PA (24 miles from Media, PA)
- 9 hours ago
- Huntingdon Valley, PA (24 miles from Media, PA)
- 9 hours ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is...
Customer Service Specialist - M-F, 8a-4:30p
- Wilmington, DE (14 miles from Media, PA)
- 9 hours ago
- Wilmington, DE (14 miles from Media, PA)
- 9 hours ago
Job Details Customer Service Specialist - M-F, 8a-4:30p PRIMARY FUNCTION: The Customer Service Specialist serves as the first point of contact for patients, caregivers, and healthcare...
Customer Service Team Member - Clementon (NJ0407)
- Clementon, NJ (23 miles from Media, PA)
- 10 hours ago
- Clementon, NJ (23 miles from Media, PA)
- 10 hours ago
Job Details Job Location : Clementon, NJ Position Type : Full-Time/Part-Time Salary Range : $15.49 - $15.13 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...
Retail Store Specialist - (Customer Service/Merchandising) - Part Time
- Montgomeryville, PA (23 miles from Media, PA)
- 13 hours ago
- Montgomeryville, PA (23 miles from Media, PA)
- 13 hours ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The compensation range for this opportunity is $13.00 - $14.25...
Retail Customer Service Desk Associate- FT
- Deptford, NJ (16 miles from Media, PA)
- 13 hours ago
- Deptford, NJ (16 miles from Media, PA)
- 13 hours ago
Retail Customer Service Desk Associate- FT Boscov's Department Store - 3.3 Township of Deptford, NJ Job Details Full-time Estimated: $31.3K - $34.2K a year 1 hour ago Benefits Disability insurance...
Customer Service Representative (Loan Consultant II)
- East Norriton, PA (15 miles from Media, PA)
- 16 hours ago
- East Norriton, PA (15 miles from Media, PA)
- 16 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Automotive Customer Service Advisor
- Stratford, NJ (22 miles from Media, PA)
- 18 hours ago
- Stratford, NJ (22 miles from Media, PA)
- 18 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Retail Customer Service Associate
- Springfield, PA (4 miles from Media, PA)
- 19 hours ago
- Springfield, PA (4 miles from Media, PA)
- 19 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Client Services Representative II
- Cherry Hill, NJ (21 miles from Media, PA)
- 20 hours ago
- Cherry Hill, NJ (21 miles from Media, PA)
- 20 hours ago
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0% Job Description We are FIS. Our...
PT/Seasonal/Cashier/Customer Service Team Member
- Wilmington, DE (14 miles from Media, PA)
- 20 hours ago
- Wilmington, DE (14 miles from Media, PA)
- 20 hours ago
Store - Wilmington, DE Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Savers / Value Village Careers - GreenDrop Customer Service Attendant
- Exton, PA (14 miles from Media, PA)
- 20 hours ago
- Exton, PA (14 miles from Media, PA)
- 20 hours ago
Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering...
Medical Screener - Reception Technician (Customer Service)
- Philadelphia, PA (13 miles from Media, PA)
- 1 day ago
- Philadelphia, PA (13 miles from Media, PA)
- 1 day ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Showroom Customer Service Representative
- King of Prussia, PA (12 miles from Media, PA)
- 1 day ago
- King of Prussia, PA (12 miles from Media, PA)
- 1 day ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Demographic Data for Media, PA
Moving to Media, PA? Find some basic demographic data about Media, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Media, PA
Highest Education Level
Customer Service Representatives in Media, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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