Customer Service Representative Jobs in Lafayette Hill, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Licensed P&C Customer Service Representative
- Liberty Mutual Insurance
- Marlton, NJ (24 miles from Lafayette Hill, PA)
- 6 days ago
- Liberty Mutual Insurance
- Marlton, NJ (24 miles from Lafayette Hill, PA)
- 6 days ago
Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...
Remote Work
- Liberty Vet Pets
- Philadelphia, PA (9 miles from Lafayette Hill, PA)
- 11 days ago
- Liberty Vet Pets
- Philadelphia, PA (9 miles from Lafayette Hill, PA)
- 11 days ago
Job Title: Customer Service Representative Job Tracking ID: 123456 Location: Rittenhouse Square Philadelphia, USA Ways to Work: In person Job Description: We are seeking a Customer Service Representative...
Customer Service Representative
- Swedesboro, NJ (22 miles from Lafayette Hill, PA)
- 6 hours ago
- Swedesboro, NJ (22 miles from Lafayette Hill, PA)
- 6 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Philadelphia, PA (10 miles from Lafayette Hill, PA)
- 7 hours ago
- Philadelphia, PA (10 miles from Lafayette Hill, PA)
- 7 hours ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Customer Service Rep(04806) - 128 W Lancaster Ave
- Wayne, PA (8 miles from Lafayette Hill, PA)
- 17 hours ago
- Wayne, PA (8 miles from Lafayette Hill, PA)
- 17 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04528) - 341 S. Burnt Mill Rd.
- Voorhees, NJ (22 miles from Lafayette Hill, PA)
- 18 hours ago
- Voorhees, NJ (22 miles from Lafayette Hill, PA)
- 18 hours ago
Company Description Job Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with...
Customer Service Rep(09061) - 144 Montgomery Avenue
- Bala Cynwyd, PA (4 miles from Lafayette Hill, PA)
- 18 hours ago
- Bala Cynwyd, PA (4 miles from Lafayette Hill, PA)
- 18 hours ago
Company Description Job Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with...
Customer Service Rep(04092) - 1215 Lancaster Ave.
- Bryn Mawr, PA (5 miles from Lafayette Hill, PA)
- 18 hours ago
- Bryn Mawr, PA (5 miles from Lafayette Hill, PA)
- 18 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04527) - 42 E. Browning Rd
- Bellmawr, NJ (17 miles from Lafayette Hill, PA)
- 18 hours ago
- Bellmawr, NJ (17 miles from Lafayette Hill, PA)
- 18 hours ago
Company Description Job Description The main function of a CSR is to answer phones, take orders and assist customers in the store. They have other responsibilities within the store to assist with...
Customer Service Rep(04083) - 991 Baltimore Pike
- Glen Mills, PA (17 miles from Lafayette Hill, PA)
- 18 hours ago
- Glen Mills, PA (17 miles from Lafayette Hill, PA)
- 18 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04800) - Lansdale
- Lansdale, PA (10 miles from Lafayette Hill, PA)
- 18 hours ago
- Lansdale, PA (10 miles from Lafayette Hill, PA)
- 18 hours ago
Company Description Job Description Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Cherry Hill, NJ (16 miles from Lafayette Hill, PA)
- 18 hours ago
- Cherry Hill, NJ (16 miles from Lafayette Hill, PA)
- 18 hours ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Customer Service & Communication Manager
- Glen Mills, PA (17 miles from Lafayette Hill, PA)
- 18 hours ago
- Glen Mills, PA (17 miles from Lafayette Hill, PA)
- 18 hours ago
Location: Maris Grove by Erickson Senior Living Join our team as a Customer Service Manager, overseeing our communications and general services team. In this role, you will deliver timely...
Savers / Value Village Careers - GreenDrop Customer Service Attendant
- Exton, PA (20 miles from Lafayette Hill, PA)
- 19 hours ago
- Exton, PA (20 miles from Lafayette Hill, PA)
- 19 hours ago
Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Glen Mills, PA (17 miles from Lafayette Hill, PA)
- 1 day ago
- Glen Mills, PA (17 miles from Lafayette Hill, PA)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Demographic Data for Lafayette Hill, PA
Moving to Lafayette Hill, PA? Find some basic demographic data about Lafayette Hill, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lafayette Hill, PA
Highest Education Level
Customer Service Representatives in Lafayette Hill, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Asset Protection
- Willingness To Learn
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Problem Resolution
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Friendliness
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Multitasking
- Spanish
- Filing
- English
- Inventory Management
- Sales
- Reporting
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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