Customer Service Representative Jobs in Lafayette Hill, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Liberty Vet Pets
- Philadelphia, PA (9 miles from Lafayette Hill, PA)
- 3 days ago
- Liberty Vet Pets
- Philadelphia, PA (9 miles from Lafayette Hill, PA)
- 3 days ago
Job Title: Customer Service Representative Job Tracking ID: 123456 Location: Rittenhouse Square Philadelphia, USA Ways to Work: In person Job Description: We are seeking a Customer Service Representative...
Customer Service Representative
- Pennridge Animal Hospital
- Perkasie, PA (21 miles from Lafayette Hill, PA)
- 8 days ago
- Pennridge Animal Hospital
- Perkasie, PA (21 miles from Lafayette Hill, PA)
- 8 days ago
Customer Service Representative (Veterinary Receptionist) Do you have a passion for helping pets and their people?...
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Marlton, NJ (24 miles from Lafayette Hill, PA)
- 13 days ago
- Liberty Mutual Insurance
- Marlton, NJ (24 miles from Lafayette Hill, PA)
- 13 days ago
Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...
Remote WorkBilingual Customer Service Specialist (Spanish)
- West Chester, PA (19 miles from Lafayette Hill, PA)
- 30+ days ago
- West Chester, PA (19 miles from Lafayette Hill, PA)
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Store Customer Service Specialist
- Newtown, PA (20 miles from Lafayette Hill, PA)
- 3 days ago
- Newtown, PA (20 miles from Lafayette Hill, PA)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Philadelphia, PA (10 miles from Lafayette Hill, PA)
- 17 days ago
- Philadelphia, PA (10 miles from Lafayette Hill, PA)
- 17 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Philadelphia, PA (10 miles from Lafayette Hill, PA)
- 3 hours ago
- Philadelphia, PA (10 miles from Lafayette Hill, PA)
- 3 hours ago
Who We Are We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work...
Customer Service Associate - Temporary
- Cherry Hill, NJ (16 miles from Lafayette Hill, PA)
- 3 hours ago
- Cherry Hill, NJ (16 miles from Lafayette Hill, PA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Automotive Customer Service Advisor
- Maple Shade, NJ (16 miles from Lafayette Hill, PA)
- 3 hours ago
- Maple Shade, NJ (16 miles from Lafayette Hill, PA)
- 3 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Representative
- Wayne, PA (8 miles from Lafayette Hill, PA)
- 6 hours ago
- Wayne, PA (8 miles from Lafayette Hill, PA)
- 6 hours ago
Customer Service Representative Wayne, PA 19087, USA Virtual Req #3756 Friday, May 9, 2025 Superior Plus Propane is currently seeking a highly motivated Customer Service Representative whose role is...
- Philadelphia, PA (10 miles from Lafayette Hill, PA)
- 12 hours ago
- Philadelphia, PA (10 miles from Lafayette Hill, PA)
- 12 hours ago
Position Overview:** The Real Estate Surety Sales Professional is responsible for developing and managing relationships with clients in the real estate sector, providing them with WTW's...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Ardmore, PA (5 miles from Lafayette Hill, PA)
- 13 hours ago
- Ardmore, PA (5 miles from Lafayette Hill, PA)
- 13 hours ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Store Customer Service Specialist
- Springfield, PA (11 miles from Lafayette Hill, PA)
- 14 hours ago
- Springfield, PA (11 miles from Lafayette Hill, PA)
- 14 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Pharmacy Customer Service Associate
- Norristown, PA (5 miles from Lafayette Hill, PA)
- 14 hours ago
- Norristown, PA (5 miles from Lafayette Hill, PA)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate
- Wynnewood, PA (5 miles from Lafayette Hill, PA)
- 16 hours ago
- Wynnewood, PA (5 miles from Lafayette Hill, PA)
- 16 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Demographic Data for Lafayette Hill, PA
Moving to Lafayette Hill, PA? Find some basic demographic data about Lafayette Hill, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lafayette Hill, PA
Highest Education Level
Customer Service Representatives in Lafayette Hill, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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