Customer Service Representative Jobs in Collegeville, PA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Office Administrator / Customer Service Specialist
- Winter Walking
- Horsham, PA (14 miles from Collegeville, PA)
- 3 days ago
- Winter Walking
- Horsham, PA (14 miles from Collegeville, PA)
- 3 days ago
Administrative Assistant (Office-Based, Horsham, PA) About Us We’re a small, family-feeling company with over 50 years in business, known for: A modern, clean office in Horsham (Montgomery County)...
- Liberty Vet Pets
- Philadelphia, PA (20 miles from Collegeville, PA)
- 5 days ago
- Liberty Vet Pets
- Philadelphia, PA (20 miles from Collegeville, PA)
- 5 days ago
Customer Relations Representative Join our team at Liberty Vet Pets in Philadelphia, PA and make a difference in the lives of pets and their owners. As a Customer Relations Representative, you...
Customer Service Representative
- Philadelphia, PA (21 miles from Collegeville, PA)
- 17 days ago
- Philadelphia, PA (21 miles from Collegeville, PA)
- 17 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in coolerPrepare product. Receive and process telephone orders. Take inventory and complete associated...
Customer Service Rep(03286) - 4229 N. Broad St.
- Philadelphia, PA (21 miles from Collegeville, PA)
- 7 hours ago
- Philadelphia, PA (21 miles from Collegeville, PA)
- 7 hours ago
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to...
Customer Service Rep(04771) - 241 E Gay St
- West Chester, PA (16 miles from Collegeville, PA)
- 10 hours ago
- West Chester, PA (16 miles from Collegeville, PA)
- 10 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(09057) - 575 W. Uwchlan Ave
- Exton, PA (15 miles from Collegeville, PA)
- 11 hours ago
- Exton, PA (15 miles from Collegeville, PA)
- 11 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Rep(04828) - 142 W Germantown Pike B
- East Norriton, PA (6 miles from Collegeville, PA)
- 11 hours ago
- East Norriton, PA (6 miles from Collegeville, PA)
- 11 hours ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Savers / Value Village Careers - GreenDrop Customer Service Attendant
- Willow Grove, PA (16 miles from Collegeville, PA)
- 11 hours ago
- Willow Grove, PA (16 miles from Collegeville, PA)
- 11 hours ago
Description Job Title: GreenDrop Attendant Who we are: GreenDrop is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering...
Customer Service Rep(04813) - 716 South St.
- Philadelphia, PA (21 miles from Collegeville, PA)
- 1 day ago
- Philadelphia, PA (21 miles from Collegeville, PA)
- 1 day ago
Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we...
Customer Service Rep (04087) - 620 N Main St.
- Doylestown, PA (16 miles from Collegeville, PA)
- 1 day ago
- Doylestown, PA (16 miles from Collegeville, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep (04849) - 1145 N. 5th St.
- Perkasie, PA (17 miles from Collegeville, PA)
- 1 day ago
- Perkasie, PA (17 miles from Collegeville, PA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(09071) - 293 East Street Rd.
- Warminster, PA (18 miles from Collegeville, PA)
- 1 day ago
- Warminster, PA (18 miles from Collegeville, PA)
- 1 day ago
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Customer Service Representative - Orders
- Trevose, PA (24 miles from Collegeville, PA)
- 2 days ago
- Trevose, PA (24 miles from Collegeville, PA)
- 2 days ago
Job Description Veolia Water Tech & Solutions is seeking a Customer Service Representative to join our Orders team, where you'll be the key link between our customers and their orders....
Customer Service Representative
- Philadelphia, PA (21 miles from Collegeville, PA)
- 2 days ago
- Philadelphia, PA (21 miles from Collegeville, PA)
- 2 days ago
Provide backup support to other Customer Service Representatives to ensure company standards are met 11. All other duties as assigned Knowledge and Skills: 1....
Demographic Data for Collegeville, PA
Moving to Collegeville, PA? Find some basic demographic data about Collegeville, PA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Collegeville, PA
Highest Education Level
Customer Service Representatives in Collegeville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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