Customer Service Representative Jobs in Medford, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
- Ashland, OR (13 miles from Medford, OR)
- 1 day ago
- Ashland, OR (13 miles from Medford, OR)
- 1 day ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
Customer Service/Yard Labor - Lumber Sales
- Eagle Point, OR (20 miles from Medford, OR)
- 5 days ago
- Eagle Point, OR (20 miles from Medford, OR)
- 5 days ago
Our client is a proud family-owned lumber mill with a strong reputation for quality products and exceptional service. We're currently seeking a Customer Service / Lumber Sales Associate to join...
Insurance Agent/Customer Service Representative
- Ashland, OR (13 miles from Medford, OR)
- 7 days ago
- Ashland, OR (13 miles from Medford, OR)
- 7 days ago
Express Employment Professionals is seeking a motivated and dynamic Insurance Agent/ Customer Service Rep. This is for a local insurance agency. The ideal candidate will have a passion for helping...
un Remote Customer Service - Join Fast compensation: To be discussed. Key Responsibilities: Engage with customers via phone or chat Build and maintain strong relationships with clients Understand...
Remote Work- Central Point, OR (11 miles from Medford, OR)
- 14 days ago
- Central Point, OR (11 miles from Medford, OR)
- 14 days ago
Objective This position requires working with customers to answer questions, take down order details, and resolve customer issues or complaints. The position follows standard work methods and...
Customer Service Representative
- Central Point, OR (11 miles from Medford, OR)
- 16 days ago
- Central Point, OR (11 miles from Medford, OR)
- 16 days ago
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely...
Customer Service Representative
- Central Point, OR (11 miles from Medford, OR)
- 18 days ago
- Central Point, OR (11 miles from Medford, OR)
- 18 days ago
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
- Ashland, OR (13 miles from Medford, OR)
- 28 days ago
- Ashland, OR (13 miles from Medford, OR)
- 28 days ago
GROW WITH US As the largest 100% employee-owned company in the resource recovery industry, Recology has a unique workplace culture that guides how we support employees, interact with our...
Company Description Job Description The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must...
Customer Service Representative 7262
- Eagle Point, OR (20 miles from Medford, OR)
- 45+ days ago
- Eagle Point, OR (20 miles from Medford, OR)
- 45+ days ago
Company Description Job Description The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must...
Company Description Job Description The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must...
POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Seasonal Customer Service Representative - Medford Airport
- Medford, OR
- 45+ days ago
- Medford, OR
- 45+ days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Demographic Data for Medford, OR
Moving to Medford, OR? Find some basic demographic data about Medford, OR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Medford, OR
Highest Education Level
Customer Service Representatives in Medford, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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