Customer Service Representative Jobs in Medford, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
Member Service Representative I (Bilingual Required)
- Medford, OR
- 17 hours ago
- Medford, OR
- 17 hours ago
Department: Member Relations Reports To: Branch Manager Classification: Non-Exempt About Rogue Credit Union : Rogue Credit Union is a member-owned, not-for-profit financial cooperative...
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Registered Client Service Associate Location US-TX-Frisco ID 2025-7835 Category Branch Office Support Position Type Regular | Full Time Work Type Onsite Why Stifel Stifel strives for a culture...
Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
Customer Service Guide (Human Services Specialist 1) Bilingual English & Spanish Preferred
- Ashland, OR (13 miles from Medford, OR)
- 5 days ago
- Ashland, OR (13 miles from Medford, OR)
- 5 days ago
Initial Posting Date: 06/25/2025 Application Deadline: 07/10/2025 Agency: Department of Human Services Salary Range: $3,429 - $4,622 Position Type: Employee Position Title: Customer Service Guide...
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...
Location: 3850 Mystic Valley Parkway Medford, MA 02155 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time...
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Department : Member Relations Reports To : Branch Manager Classification : Non-Exempt About Rogue Credit Union : Rogue Credit Union is a member-owned, not-for-profit financial cooperative...
Location: 2410 N Pacific Hwy, Medford, Oregon 97501 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...
Customer Service Representative 7264
- Central Point, OR (11 miles from Medford, OR)
- 25 days ago
- Central Point, OR (11 miles from Medford, OR)
- 25 days ago
Company Description Job Description The main requirement for Domino's Customer Service Representatives (CSRs) is to have a positive personality, a clear and highly energetic voice, and he or she must...
What We Do Customer Service Representatives may be found in service-related call center or non-call center environments....
Demographic Data for Medford, OR
Moving to Medford, OR? Find some basic demographic data about Medford, OR below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Medford, OR
Highest Education Level
Customer Service Representatives in Medford, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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