Customer Service Representative Jobs in Medford, OR
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Specialist 1 #7283
- Ashland, OR (13 miles from Medford, OR)
- 5 days ago
- Ashland, OR (13 miles from Medford, OR)
- 5 days ago
The Role of Customer Service Specialist Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or...
- White City, OR (19 miles from Medford, OR)
- 6 days ago
- White City, OR (19 miles from Medford, OR)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Phoenix, OR (4 miles from Medford, OR)
- 6 days ago
- Phoenix, OR (4 miles from Medford, OR)
- 6 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Ashland, OR (13 miles from Medford, OR)
- 6 days ago
- Ashland, OR (13 miles from Medford, OR)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Central Point, OR (11 miles from Medford, OR)
- 6 days ago
- Central Point, OR (11 miles from Medford, OR)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Lumber Yard Customer Service/Inside Sales Rep
- White City, OR (19 miles from Medford, OR)
- 7 days ago
- White City, OR (19 miles from Medford, OR)
- 7 days ago
NOW HIRING! We are a local, family owned, lumber company in Southern Oregon with an immediate position open for a customer service/inside sales representative, with some yard work duties included....
About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help...
Customer Service Engineer (ESOM - IRP)
- White City, OR (19 miles from Medford, OR)
- 10 days ago
- White City, OR (19 miles from Medford, OR)
- 10 days ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
Customer Service Representative
- White City, OR (19 miles from Medford, OR)
- 11 days ago
- White City, OR (19 miles from Medford, OR)
- 11 days ago
Customer Service Representative (White City / Sam's Valley) www.TipTopBio.com beagle rd near beagle rd compensation: 20+ employment type: job title: Customer Service Representative Position: Seeking...
Dealership: Driveway.com | Sales & Customer Service Agent Location: Driveway Office Medford, OR Pay: $22/hour + Bonus Incentives Schedule: Open Availability Required Driveway is where car buying...
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Job Overview Customer Service Representatives are responsible for assisting all customer segments including retail, contractor, fabricator and wholesale....
Demographic Data for Medford, OR
Moving to Medford, OR? Find some basic demographic data about Medford, OR below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Medford, OR
Highest Education Level
Customer Service Representatives in Medford, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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