Customer Service Representative Jobs in Oregon

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 300 Jobs
ForTec Medical

Customer Care Specialist

Company Description ForTec Medical  is an industry leader, dedicated to improving patient health by delivering innovative surgical technologies to our healthcare customers on demand. Our dedicated...

Ramp & Customer Service Agent

  • Eugene, OR
  • 2 days ago
  • Eugene, OR
  • 2 days ago

Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...

Customer Service Representative

  • Bend, OR
  • 4 days ago
  • Bend, OR
  • 4 days ago

Cascade Disposal, A Waste Connections company is looking for a High Energy Customer Service Representative to join the team in Bend, Oregon. Schedule is Monday-Friday, 7:30am-4:30pm....

Customer Service Agent

  • Medford, OR
  • 7 hours ago
  • Medford, OR
  • 7 hours ago

Dealership: L0397 Driveway Home Office Driveway.com | Customer Service Agent Location: Driveway Office Medford, OR Pay: $22/hour + Bonus Incentives Schedule: Open Availability Required Driveway is...

Customer Service Representative

  • Redmond, OR
  • 7 hours ago
  • Redmond, OR
  • 7 hours ago

The Customer Service Representative (CSR) is the primary contact between the customer or prospective customer and CoEnergy....

Lumber Yard Customer Service/Inside Sales Rep

  • White City, OR
  • 7 hours ago
  • White City, OR
  • 7 hours ago

NOW HIRING! We are a local, family owned, lumber company in Southern Oregon with an immediate position open for a customer service/inside sales representative, with some yard work duties included....

Hardware sales/customer service

  • Harrisburg, OR
  • 8 hours ago
  • Harrisburg, OR
  • 8 hours ago

Full or part time opportunity for motivated individual in a family owned hardware store and steel fabrication business. Must be customer friendly with a knowledge of basic hardware items including...

Customer Service Representative

  • Hood River, OR
  • 9 hours ago
  • Hood River, OR
  • 9 hours ago

Job ID: 513587 Hood River Sand, Gravel & Ready-Mix, a CRH company, is a member of the CRH West Division family, values a culture of growth, development, and internal promotion. We are a dynamic,...

Part Time Customer Service Exit Gate

  • Portland, OR
  • 12 hours ago
  • Portland, OR
  • 12 hours ago

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to uphold security standards? If you are a...

Remote Healthcare Customer Service Representative

  • Remote, OR
  • 13 hours ago
  • Remote, OR
  • 13 hours ago

Inbound Call Center experience required. Excellent verbal, written, and listening communication skills....

Remote Work

Customer Service Associate - Housekeeper

  • Portland, OR
  • 13 hours ago
  • Portland, OR
  • 13 hours ago

Your attention to detail will leave a lasting impression on patients, visitors and staff. As you maintain the cleanliness and safety of rooms, patient care areas, offices, hallways and other...

Manager, Sales and Customer Service

  • Happy Valley, OR
  • 15 hours ago
  • Happy Valley, OR
  • 15 hours ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Associate

  • Newport, OR
  • 17 hours ago
  • Newport, OR
  • 17 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Happy Valley, OR
  • 17 hours ago
  • Happy Valley, OR
  • 17 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Part-time Customer Service Cashier

  • Central Point, OR
  • 17 hours ago
  • Central Point, OR
  • 17 hours ago

Great Opportunity! - Central Point, Oregon On behalf of our client, BBSI is seeking a Part-Time Customer Service Cashier to join a friendly, locally owned retail team. This is a great opportunity...

Demographic Data for Oregon

Moving to Oregon? Find some basic demographic data about Oregon below.


Local
National
4,237,097
119,915

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Oregon

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Oregon offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Oregon
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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