Customer Service Representative Jobs in Oregon

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 300 Jobs

Ramp & Customer Service Agent

  • Redmond, OR
  • 3 days ago
  • Redmond, OR
  • 3 days ago

Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...

Customer Care Representative II, Ann Sacks

  • Portland, OR
  • 6 days ago
  • Portland, OR
  • 6 days ago

Customer Care Representative II, Ann Sacks Work Mode: Hybrid Location : Hybrid - Portland, OR or Charlotte, NC Opportunity The Customer Care Representative contributes to a positive and inclusive...

Customer Service - Self Storage Manager

  • Salem, OR
  • 4 hours ago
  • Salem, OR
  • 4 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Part-Time Office Position - Customer Service Representative

  • Grants Pass, OR
  • 13 hours ago
  • Grants Pass, OR
  • 13 hours ago

THIS IS A PART-TIME POSITION; EMPLOYEE WILL WORK EVERY OTHER WEEK. Employee will work every other week at 35 hours per week, and then 0 hours the next week. Skills needed: Good verbal...

Customer Service Advisor, Remote

  • Portland, OR
  • 14 hours ago
  • Portland, OR
  • 14 hours ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Remote Work

Customer Service Rep - Remote

  • Portland, OR
  • 19 hours ago
  • Portland, OR
  • 19 hours ago

Call Center experience a plus....

Remote Work

center experience or equivalent experience in dealing with customers + Suggestive sales experience + Bilingual - must be fluent in Spanish (interpret/document) Required Competencies: + Basic use of...

Customer Service Representative

  • Salem, OR
  • 1 day ago
  • Salem, OR
  • 1 day ago

**Position Summary:** Health Concierge -Customer Service Representative is the face of Aetna to provide targeted, personalized service based on a holistic view of the member, benefits, health information...

Amazon Locker+ Customer Service Associate

  • Springfield, OR
  • 1 day ago
  • Springfield, OR
  • 1 day ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service - Amazon Hiring Now!

  • Eugene, OR
  • 1 day ago
  • Eugene, OR
  • 1 day ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Remote Customer Service Representative

  • Portland, OR
  • 1 day ago
  • Portland, OR
  • 1 day ago

We are growing our team of Remote Customer Service Representatives. This is a great opportunity for you to build a customer service, sales, or technical support career....

Remote Work

Customer Service Representative, Collision

  • Portland, OR
  • 1 day ago
  • Portland, OR
  • 1 day ago

Job Listing ID: 4289644 Job Title: Customer Service Representative, Collision Application Deadline: 09/08/2025Job Location: Portland Date Posted: 06/11/2025Hours Worked Per Week: 40 Shift: Day Shift...

Customer Service Associate - Temporary

  • Warrenton, OR
  • 1 day ago
  • Warrenton, OR
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Warrenton, OR
  • 1 day ago
  • Warrenton, OR
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Tualatin, OR
  • 1 day ago
  • Tualatin, OR
  • 1 day ago

Dal-Tile is seeking a Customer Service Representative who ensures effective and efficient coordination between the company and its customers with a high level of service and support....

Demographic Data for Oregon

Moving to Oregon? Find some basic demographic data about Oregon below.


Local
National
4,237,097
119,915

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Oregon

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Oregon offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Oregon
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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