Customer Service Representative Jobs in Oregon

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 226 Jobs

Manager, Claims Intake Customer Service

  • Genworth
  • Remote, OR
  • 11 hours ago
  • Remote, OR
  • 11 hours ago

The position carries full supervisory responsibilities, with the individual expected to effectively manage a team of non-exempt Customer Service Representatives (CSRs)....

Remote

Customer Service (WN) - EUG (PT)

  • Unifi Aviation, LLC
  • Eugene, OR
  • 11 hours ago
  • Eugene, OR
  • 11 hours ago

General information Job Title Customer Service (WN) - EUG (PT) Date Wednesday, June 3, 2026 Entity Unifi Aviation, LLC State Oregon City Eugene Base Pay Rate: $ 16.00 Full/Part Time Part Time...

In Person

Customer Service Representative - UniFirst

  • UniFirst
  • Portland, OR
  • 12 hours ago
  • Portland, OR
  • 12 hours ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

In Person

Customer Service Representative- Floater

  • WaFd Bank
  • Newport, OR
  • 19 hours ago
  • Newport, OR
  • 19 hours ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

In Person

Client Service Associate - Non-Registered

  • Stifel
  • Portland, OR
  • 22 hours ago
  • Portland, OR
  • 22 hours ago

Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...

In Person

Client Service Associate - Non-Registered - Part-time

  • Stifel
  • Medford, OR
  • 22 hours ago
  • Medford, OR
  • 22 hours ago

Why Stifel Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients,...

In Person Part Time

Customer Service Representative

  • Washington Federal
  • Sisters, OR
  • 22 hours ago
  • Sisters, OR
  • 22 hours ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

In Person

Customer Service Representative- Floater

  • Washington Federal
  • Portland, OR
  • 22 hours ago
  • Portland, OR
  • 22 hours ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

In Person

Customer Service - Self Storage Manager

  • Public Storage
  • Gresham, OR
  • 1 day ago
  • Gresham, OR
  • 1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Customer Service Account Coordinator

  • Great Northern
  • Wilsonville, OR
  • 1 day ago
  • Wilsonville, OR
  • 1 day ago

Why Great Northern Established in 1962, Great Northern is a local, privately owned paper-based packaging manufacturer with a long history of providing secure, stable, and meaningful positions. You...

In Person

Customer Service Specialist - FT

  • Bay Area Hospital
  • Coos Bay, OR
  • 1 day ago
  • Coos Bay, OR
  • 1 day ago

Time Type: Full time Hours per Pay Period: 80 Shift: Day Shift Minimum: $20.35 USD Maximum: $30.20 USD(This represents the rate for an individual with significant experience in this job)...

In Person

Customer Service Representative

  • CVS Health
  • Remote, OR
  • 1 day ago
  • Remote, OR
  • 1 day ago

Position Summary: We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers....

Remote

Cottage Grove Customer Service / Cashier / Stocker

  • Cottage Grove, OR
  • 2 days ago
  • Cottage Grove, OR
  • 2 days ago

Small high volume retail store in Cottage Grove Busy, Busy, Busy Were looking for a fun, energetic teammate to accurately ring up customers, restock, clean and about everything else the store...

In Person Part Time

Graduate Admissions Student Customer Service Representative

  • Oregon State University
  • Corvallis, OR
  • 2 days ago
  • Corvallis, OR
  • 2 days ago

Graduate Admissions Student Customer Service Representative Appointment Type: Student Employee Job Location: Corvallis Position Appointment Percent: 100 Appointment Basis: 12 Pay Method: Hourly Pay...

In Person

Part Time - Customer Service - Self Storage Manager

  • Public Storage
  • Portland, OR
  • 2 days ago
  • Portland, OR
  • 2 days ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour (Part-Time) Flexible Hours / No Nights : We understand you have existing...

In Person

Demographic Data for Oregon

Moving to Oregon? Find some basic demographic data about Oregon below.


Local
National
4,237,097
119,915

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Oregon

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Oregon offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Oregon
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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