Customer Service Representative Remote & Hybrid Only Jobs in Ohio
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Who We Are Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of...
Hybrid Full TimeMental Health Customer Service Representative (Remote)
- Myriad Genetics & Laboratories
- Mason, OH
- 1 day ago
- Mason, OH
- 1 day ago
Overview The Patient Advocate will be on the front lines and will act as the face of the organization for our customers including clinics, physicians, medical staff, and patients. The Patient...
RemoteCustomer Service Assistant 3 [3 POSITIONS]]
- Ohio.gov
- Columbus, OH
- 3 days ago
- Columbus, OH
- 3 days ago
Customer Service Assistant 3 [3 POSITIONS]] ( 260003ZW ) Organization : Public Safety Agency Contact Name and Information : Jennifer Pletcher, HCM Sr. Analyst - ... Unposting Date : Jun 4, 2026,...
Hybrid Full TimeMedical Customer Service Representative Location: Norwood, OH (Hybrid) Schedule: Monday-Friday, 8:00 AM - 5:00 PM Employment Type: Contract-to-Hire Position Overview We are seeking a Medical Customer...
HybridManager - PFS Customer Service and Cash Applications
- 001 Dayton Childrens Hospital
- OH
- 4 days ago
- OH
- 4 days ago
Facility: Work from Home - Hybrid - Ohio Department: HIM/ Revenue Integrity Schedule: Full time Hours: 40 Job Details: The Patient Financial Services Manager for customer service and cash...
Remote Full TimeCustomer Service Rep - Tech Products (Seasonal, Remote)
- Concentrix
- Loveland, OH
- 4 days ago
- Loveland, OH
- 4 days ago
Customer Service Rep - Tech Products (Seasonal, Remote) Job Description JOB DESCRIPTION The Customer Service Rep - Tech Products (Seasonal, Remote) works from home and interfaces with customers...
Remote TemporaryMusic lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...
RemoteWe are seeking a detail-oriented, self-motivated Customer Service Representative to manage the full lifecycle of incoming survey orders from intake and vendor assignment through delivery and client...
RemoteCustomer Care Representative Position Overview The Customer Care Representative serves as the primary point of contact for customers and vendors, providing professional support through phone and...
Remote- Angst+Pfister Sensors and Power
- Brecksville, OH
- 5 days ago
- Brecksville, OH
- 5 days ago
The Angst+Pfister US division is expanding and seeking a customer-facing sales professional who excels in operational excellence. In this role you will serve as a key point of contact for...
HybridRemote Full-Time Permanent Customer Experience Specialist
- Signet Jewelers
- Akron, OH
- 5 days ago
- Akron, OH
- 5 days ago
We have many opportunities available on our other career site pages. Click here to link to our careers page! Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than...
Remote Full TimeSenior Customer Service Representative
- Chemical Abstracts Service, a Division of the American Chemical Society
- Columbus, OH
- 5 days ago
- Columbus, OH
- 5 days ago
We are presently filling a Senior Customer Service Representative position within Member Services. The position is full-time, non-exempt, with benefits and is located in Columbus, OH....
HybridWe are hiring a Customer Service Representative to support plant operations and deliver excellent customer experiences through phone, chat, and email....
RemoteClient Service Representative - Employee Health & Benefits (Entry Level)
- Marsh & McLennan Companies
- OH
- 6 days ago
- OH
- 6 days ago
AI Summary & Insights Summary Insights Client Service Representative - Employee Health & Benefits (Entry Level) The insights provided are generated by AI and may contain inaccuracies. Please...
HybridCS Specialist I - Customer Service Center
- WesBanco
- Uniontown, OH
- 6 days ago
- Uniontown, OH
- 6 days ago
This position works an alternate schedule: Schedule is 8am-7pm - Work Week 1: Thurs, Fri, Mon, Tues. / Work Week 2: Wed, Sat, Sun, Mon. Including some Federal Reserve holidays (MLK day,...
RemoteDemographic Data for Ohio
Moving to Ohio? Find some basic demographic data about Ohio below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Ohio
Highest Education Level
Customer Service Representatives in Ohio offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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