Customer Service Representative Jobs in Akron, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Specialist - Now Hiring
- Randstad
- Uniontown, OH (7 miles from Akron, OH)
- 14 hours ago
- Uniontown, OH (7 miles from Akron, OH)
- 14 hours ago
Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves...
In PersonStorage Customer Service Representative
- U-Haul
- Tallmadge, OH (6 miles from Akron, OH)
- 21 hours ago
- Tallmadge, OH (6 miles from Akron, OH)
- 21 hours ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
In PersonCustomer Service Representative, Part Time
- Circle K
- Cuyahoga Falls, OH (7 miles from Akron, OH)
- 21 hours ago
- Cuyahoga Falls, OH (7 miles from Akron, OH)
- 21 hours ago
Store 4705619: 2709 Front St, Cuyahoga Falls, Ohio 44221 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeCustomer Service - Self Storage Manager
- Public Storage
- Strongsville, OH (23 miles from Akron, OH)
- 1 day ago
- Strongsville, OH (23 miles from Akron, OH)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In Person- Vaco
- Barberton, OH (5 miles from Akron, OH)
- 1 day ago
- Barberton, OH (5 miles from Akron, OH)
- 1 day ago
center experience preferred Experience with order entry and ERP systems (such as SAP, Oracle, Sage, or similar) Strong verbal and written communication skills Ability to multitask and handle a high...
In PersonCustomer Care Advocate I, 1st Shift
- Regalrexnord
- Twinsburg, OH (19 miles from Akron, OH)
- 1 day ago
- Twinsburg, OH (19 miles from Akron, OH)
- 1 day ago
Customer Care Advocate I The Company Rexnord is a $2 billion multi-platform diversified global industrial company (NYSE:RXN). Within our two platforms, we serve a wide array of growing, global end...
In Person- Lincare
- Orrville, OH (19 miles from Akron, OH)
- 2 days ago
- Orrville, OH (19 miles from Akron, OH)
- 2 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
In PersonCustomer Service Representative, Full or Part Time
- Circle K
- Green, OH (8 miles from Akron, OH)
- 2 days ago
- Green, OH (8 miles from Akron, OH)
- 2 days ago
Store 4705702: 3526 S Arlington Rd, Green, Ohio 44312 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeLead Customer Service Representative, Full or Part Time
- Circle K
- Cuyahoga Falls, OH (7 miles from Akron, OH)
- 2 days ago
- Cuyahoga Falls, OH (7 miles from Akron, OH)
- 2 days ago
Store 4705411: 1790 4th St, Cuyahoga Falls, Ohio 44221 Shift Availability Flexible Availability Time Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
In Person Part TimeReady to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonCustomer Service Advisor 1 - Alliance, OH
- WesBanco
- Alliance, OH (22 miles from Akron, OH)
- 2 days ago
- Alliance, OH (22 miles from Akron, OH)
- 2 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
In PersonCustomer Service SpecialistRichfield, OH (Onsite) Monday-Friday | 7:30am-4:00pm | Full-TimeLooking for a stable, full-time opportunity where you can help customers and grow with a fast-paced...
In Person- Oldcastle BuildingEnvelope
- Solon, OH (24 miles from Akron, OH)
- 4 days ago
- Solon, OH (24 miles from Akron, OH)
- 4 days ago
What You'll Will Get To Do The Customer Service Representative - Distribution Center is responsible for managing customer communications through phone, email, and chat channels while supporting the...
In PersonOpeners: Customer Service / Cashier
- Taco Bell
- Canton, OH (18 miles from Akron, OH)
- 4 days ago
- Canton, OH (18 miles from Akron, OH)
- 4 days ago
Looking for daytime work? The Opener/Days schedule is looking for employees who are able to work during the morning/early afternoon. Opening times vary by restaurant. Schedules for Openers can...
In PersonThe } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonDemographic Data for Akron, OH
Moving to Akron, OH? Find some basic demographic data about Akron, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Akron, OH
Highest Education Level
Customer Service Representatives in Akron, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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