Customer Service Representative Jobs in Akron, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Twinsburg, OH (19 miles from Akron, OH)
- 12 hours ago
- Twinsburg, OH (19 miles from Akron, OH)
- 12 hours ago
Waterway is hiring Customer Service Representatives at our Bainbridge, Pepper Pike, and Hudson locations! Join our Team - Every day is an opportunity to Shine!...
Pizza Maker: Customer Service/Pizza Maker
- Strongsville, OH (23 miles from Akron, OH)
- moments ago
- Strongsville, OH (23 miles from Akron, OH)
- moments ago
We are searching for qualified customer service representatives with personality and people skills....
Customer Service Rep(02482) - 9380 State Route 43
- Streetsboro, OH (16 miles from Akron, OH)
- moments ago
- Streetsboro, OH (16 miles from Akron, OH)
- moments ago
Company Description Job Description Our CSR position requires someone with basic computer skills and ability to multi task and work in a fast paced environment. You will be face to face with...
Customer Service Rep(02448) - 5406 Northfield Rd Unit 605
- Maple Heights, OH (24 miles from Akron, OH)
- moments ago
- Maple Heights, OH (24 miles from Akron, OH)
- moments ago
Company Description Job Description We are looking for Customer Service Representatives at Domino's....
Retail Customer Service Associate
- Twinsburg, OH (19 miles from Akron, OH)
- 1 hour ago
- Twinsburg, OH (19 miles from Akron, OH)
- 1 hour ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Norton, OH (5 miles from Akron, OH)
- 5 hours ago
- Norton, OH (5 miles from Akron, OH)
- 5 hours ago
Job Description: In this role you will leverage your customer service and communication skills towards a prominent role with a leading global manufacturer with headquarters in Andover, MA. This is...
Customer Service Rep -Ancmgdme
- Canton, OH (18 miles from Akron, OH)
- 8 hours ago
- Canton, OH (18 miles from Akron, OH)
- 8 hours ago
PURPOSE OF POSITION The primary purpose of the job position of Customer Service Representative is to provide a customer friendly service environment while demonstrating a strong working knowledge of...
Customer Service Attendant, Part-Time
- Twinsburg, OH (19 miles from Akron, OH)
- 10 hours ago
- Twinsburg, OH (19 miles from Akron, OH)
- 10 hours ago
Job Description: AVI Foodsystems is looking for a friendly and hard-working team member to immediately fill the role of Convenience Service Attendant, Part-Time. Founded in 1960, AVI Foodsystems...
Delivery & Customer Service Representative CDL Required
- Ravenna, OH (20 miles from Akron, OH)
- 21 hours ago
- Ravenna, OH (20 miles from Akron, OH)
- 21 hours ago
Requisition Number: 26192 UGI Corporation (NYSE: UGI) is a holding company that distributes and markets energy products and services through our subsidiaries and the company's common stock is a...
Remote WorkLead Warehouse Operator/Customer Service Support
- Brooklyn Heights, OH (24 miles from Akron, OH)
- 1 day ago
- Brooklyn Heights, OH (24 miles from Akron, OH)
- 1 day ago
See yourself at Odyssey. Join the team as our new Lead Warehouse Operator/Customer Service Support! Shift: Monday - Friday, 7am - 4pm. Who We Are & Why We’re Hiring Odyssey Specialized Transport &...
Customer Service Representative (Ohio)
- Brooklyn Heights, OH (24 miles from Akron, OH)
- 1 day ago
- Brooklyn Heights, OH (24 miles from Akron, OH)
- 1 day ago
Summary: The Customer Service Representative, reporting directly to the Customer Service Manager, is directly responsible for providing technical support to customers....
Store Customer Service Specialist
- Copley, OH (7 miles from Akron, OH)
- 1 day ago
- Copley, OH (7 miles from Akron, OH)
- 1 day ago
Store Customer Service Specialist Sherwin-Williams - 3.8 Copley, OH Job Details Full-time $15.25 an hour 6 hours ago Qualifications Spanish Customer service High school diploma or GED Driver's...
Customer Service System Analyst
- Westfield Center, OH (21 miles from Akron, OH)
- 1 day ago
- Westfield Center, OH (21 miles from Akron, OH)
- 1 day ago
Job Summary The Customer Service System Analyst provides production support, troubleshooting, scheduling, and process improvement oversight for the contact center's infrastructure across the...
Retail Sales Associate (In-Store Sales and Customer Service)
- Hudson, OH (14 miles from Akron, OH)
- 2 days ago
- Hudson, OH (14 miles from Akron, OH)
- 2 days ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Amazon Locker+ Customer Service Associate
- Bedford, OH (23 miles from Akron, OH)
- 2 days ago
- Bedford, OH (23 miles from Akron, OH)
- 2 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Demographic Data for Akron, OH
Moving to Akron, OH? Find some basic demographic data about Akron, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Akron, OH
Highest Education Level
Customer Service Representatives in Akron, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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