Customer Service Representative Jobs in Mooresville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Kannapolis, NC (10 miles from Mooresville, NC)
- 2 hours ago
- Kannapolis, NC (10 miles from Mooresville, NC)
- 2 hours ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service/Lot Attendant
- Charlotte, NC (21 miles from Mooresville, NC)
- 3 hours ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 3 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual Customer Service Specialist (Spanish)
- Charlotte, NC (21 miles from Mooresville, NC)
- 11 hours ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 11 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Retail Sales Associate / Customer Service
- Cornelius, NC (5 miles from Mooresville, NC)
- 20 hours ago
- Cornelius, NC (5 miles from Mooresville, NC)
- 20 hours ago
Overview If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales...
Medical Equipment Customer Service Representative
- Charlotte, NC (21 miles from Mooresville, NC)
- 1 day ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 1 day ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Utilities Customer Service Assistant Sr. - Field Operations
- Charlotte, NC (21 miles from Mooresville, NC)
- 1 day ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 1 day ago
Date Opened: Monday, June 30, 2025 12:00 AMClose Date: Monday, July 14, 2025 12:00 AMDepartment: Charlotte Water DepartmentSalary: $23.00 - $23.93 Commensurate with Experience SUMMARY Charlottes...
- Concord, NC (21 miles from Mooresville, NC)
- 1 day ago
- Concord, NC (21 miles from Mooresville, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service & E-Commerce Supervisor - Full Time
- Huntersville, NC (9 miles from Mooresville, NC)
- 1 day ago
- Huntersville, NC (9 miles from Mooresville, NC)
- 1 day ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Rep(08986) - 2392 NC Hwy 10 West
- Newton, NC (23 miles from Mooresville, NC)
- 2 days ago
- Newton, NC (23 miles from Mooresville, NC)
- 2 days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Representative, Customer Service
- Claremont, NC (21 miles from Mooresville, NC)
- 2 days ago
- Claremont, NC (21 miles from Mooresville, NC)
- 2 days ago
We are looking for outstanding Customer Service Representatives who thrive in a high-performance and high-reward environment to work with our team on-site (5 days a week) in Claremont, NC....
Customer Service/Inbound Sales Representative (On-Site)
- High Shoals, NC (22 miles from Mooresville, NC)
- 3 days ago
- High Shoals, NC (22 miles from Mooresville, NC)
- 3 days ago
Customer Service/Inbound Sales Representative (On-Site) Job Description The Customer Service/Inbound Sales Representative interfaces with customers via inbound calls, outbound calls, or through...
- Statesville, NC (23 miles from Mooresville, NC)
- 3 days ago
- Statesville, NC (23 miles from Mooresville, NC)
- 3 days ago
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The Member Services Representative must possess all the basic essential knowledge...
SAP Customer Service Representative - $22-24/hour
- Charlotte, NC (21 miles from Mooresville, NC)
- 3 days ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 3 days ago
SAP Customer Service Representative Company in Charlotte islooking for an SAP Customer Service Representative. Temp to Hire.$22-24/hour. Regular business hours....
Customer Service Specialist - CSS
- Charlotte, NC (21 miles from Mooresville, NC)
- 3 days ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 3 days ago
MCA, your trusted advisor for wireless communications, data, and security services, is seeking a Customer Service Specialist for our Charlotte, NC, location to support our fast-growing MSS...
Demographic Data for Mooresville, NC
Moving to Mooresville, NC? Find some basic demographic data about Mooresville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mooresville, NC
Highest Education Level
Customer Service Representatives in Mooresville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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