Customer Service Representative Jobs in Mooresville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Quipt Home Medical
- Concord, NC (21 miles from Mooresville, NC)
- moments ago
- Concord, NC (21 miles from Mooresville, NC)
- moments ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
In PersonCustomer Service Specialist (m/w/d)
- Dentsply
- Charlotte, NC (21 miles from Mooresville, NC)
- moments ago
- Charlotte, NC (21 miles from Mooresville, NC)
- moments ago
Customer Service Specialist (m/w/d) Apply now " Date: Jun 3, 2026 Location: Bensheim, DE, 64625 Company: Dentsply Sirona, Inc Requistion ID: 83529 Dentsply Sirona is the world's largest...
In Person- Saia
- Charlotte, NC (21 miles from Mooresville, NC)
- 20 hours ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 20 hours ago
Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...
In Person- Saia
- Charlotte, NC (21 miles from Mooresville, NC)
- 20 hours ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 20 hours ago
Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...
In PersonCustomer Service Representative
- American Reprographics Company
- Charlotte, NC (21 miles from Mooresville, NC)
- 1 day ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 1 day ago
ARC Document Solutions, Inc. (NYSE: ARC) provides technology and services to businesses of all types, with a focus on the architectural, engineering, and construction industry, in thousands of...
In PersonClient Service Specialist, Small Business Unit - Commercial Lines
- Relation Insurance Services, Inc
- Charlotte, NC (21 miles from Mooresville, NC)
- 1 day ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 1 day ago
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...
In PersonFull Time Assistant Customer Service Manager DLT
- Harris Teeter
- Belmont, NC (24 miles from Mooresville, NC)
- 1 day ago
- Belmont, NC (24 miles from Mooresville, NC)
- 1 day ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
In Person Full TimeCustomer Service Representative (Loan Consultant I)
- Lendmark
- Concord, NC (21 miles from Mooresville, NC)
- 1 day ago
- Concord, NC (21 miles from Mooresville, NC)
- 1 day ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonAutomotive Customer Service - Sales Department
- Lake Norman CDJR
- Cornelius, NC (5 miles from Mooresville, NC)
- 1 day ago
- Cornelius, NC (5 miles from Mooresville, NC)
- 1 day ago
20700 Torrence Chapel Rd., Cornelius, NC 28031 Automotive BDC Sales Representative - Business Development Competitive Pay Plan + Great Benefits! $43,000 - $73,000 Base Pay Plus Performance Based...
In Person- Randstad
- Charlotte, NC (21 miles from Mooresville, NC)
- 1 day ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 1 day ago
Are you ready to make an impact and build lasting connections in the financial services industry? You'll be at the heart of meaningful client interactions, providing essential guidance and...
Hybrid- iQor
- Charlotte, NC (21 miles from Mooresville, NC)
- 1 day ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 1 day ago
1+ year of customer service, collections, or call center experience Strong attention to detail - you don't miss the small stuff Confident negotiation skills with a solutions-focused mindset Genuine...
In PersonCustomer Service Representative
- Ace Handyman Services
- Huntersville, NC (9 miles from Mooresville, NC)
- 2 days ago
- Huntersville, NC (9 miles from Mooresville, NC)
- 2 days ago
center experience is preferred but not required Why Join Ace Handyman Services Lake Norman?...
In Person- WestRock
- Conover, NC (24 miles from Mooresville, NC)
- 2 days ago
- Conover, NC (24 miles from Mooresville, NC)
- 2 days ago
This position would be trained in support of moving into either materials coordinator or customer service representative one day....
In PersonHealth Care Customer Service Representative
- State Collection Service
- Charlotte, NC (21 miles from Mooresville, NC)
- 3 days ago
- Charlotte, NC (21 miles from Mooresville, NC)
- 3 days ago
The GREAT STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams!...
RemoteCustomer Service Support Job detail
- Smurfit Westrock plc (fmr Smurfit Kappa Group)
- Conover, NC (24 miles from Mooresville, NC)
- 3 days ago
- Conover, NC (24 miles from Mooresville, NC)
- 3 days ago
This position would be trained in support of moving into either materials coordinator or customer service representative one day....
In PersonDemographic Data for Mooresville, NC
Moving to Mooresville, NC? Find some basic demographic data about Mooresville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Mooresville, NC
Highest Education Level
Customer Service Representatives in Mooresville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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